Retail TouchPoints

APRIL 20, 2022

Brooklinen was an ecommerce pure play until November 2018, when it launched its first pop-up store in just four weeks — an experience that would inform its move into permanent stores. “If The plans were likely delayed due to the impact of COVID-19, but recent sales growth is a sign that the expansion can begin. ”

Operations 293

Operations Shipping Costs Omnichannel Customer Data 293

Retail TouchPoints

MAY 26, 2022

With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. How are the supply chain challenges we’ve been seeing contributing to rising prices?

Supplies 290

Supplies Shipping Costs Consumer Definition 290

Optimizely

MARCH 13, 2018

Shoptalk 2018 is right around the corner, which means it’s nearly time to pack your bags for The Venetian in Las Vegas. Here are the sessions you can’t miss if you’re a B2C marketer — whether focused on consumer behaviors, the rapid evolution of ecommerce, the growth of omnichannel, or the importance of customer experience.

B2C 150

B2C Omnichannel Shipping Costs eCommerce 150

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

Supplies 279

Supplies Shipping Costs Fulfillment Shipping 279

SellBrite

MAY 30, 2018

Here’s a roundup of eBay’s major 2018 updates thus far. As of April 2018, sellers are expected to list the following products through the eBay Catalog instead of creating unique listings. Consider price. Try to match or offer a lower price than the “Top Pick” to attract more buyers. Consider shipping.

Shipping Costs 85

Shipping Costs Merchant Services Subscription Shipping 85

lateshipment

MAY 28, 2020

The Human Cost of Late Deliveries. You would most certainly not accept an excuse like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” Now put your customer in the same situation. — Brian LeVine (@BEL1177) December 28, 2018. They lead to customer churn.

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

SellBrite

JANUARY 24, 2019

For shoppers, Walmart provides a trusted and recognizable brand name, item variety, quality, fast and free shipping, and convenient shopping experience. For sellers, the Walmart Marketplace provides access to 110 million unique visitors per month for minimal costs. That’s where Walmart Free 2-Day Shipping comes in.

Shipping Costs 76

Shipping Costs Shipping Webinar Fulfillment 76

Omnisend

MAY 5, 2021

However, the extra load on shipping companies and the desire to slowly reintroduce foot traffic to physical stores have driven a new phenomenon, something that bridges the gap between offline and online experiences. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Optimizely

SEPTEMBER 27, 2018

It’s clearly a terrible customer experience and yet, many brands don’t do much to fix it because even in 2018, international ecommerce can be intimidating. You have to consider pricing/currency exchanges, payment options, localized content, cost-effective shipping, and so much more.

Shipping Costs 225

Shipping Costs eCommerce Payment Services Shipping 225

Steve Dennis

OCTOBER 1, 2017

Free shipping was virtually ubiquitous during the 2010 holiday season. The fastest growing segments of physical retail are off-price and dollar stores. Free shipping of online orders, once reserved for special promotional periods and often limited to higher order values, is fast becoming a basic consumer expectation.

Shipping Costs 89

Shipping Costs Shipping Customer Experience Retail 89

SellBrite

APRIL 14, 2020

Customer Base. eBay is a leading online marketplace where just about anything (both new and used, but mostly new) is sold to a largely American customer base looking for well-priced and often mass-produced items. As of the fourth quarter of 2018, eBay was the second-largest market in the United States. For ebay.com (U.S.),

Shipping Costs 163

Shipping Costs Payment Services Shipping Subscription 163

AcquireConvert

APRIL 11, 2021

This seismic shift in consumer shopping habits means that eCommerce stores must ensure more than ever that they are providing a good customer experience. A report from PwC discovered that 73% of customers alluded to customer experience being an important factor in their purchasing decisions. Display incentives.

Customer Experience 41

Customer Experience Live Chat eCommerce Customer 41

Retail TouchPoints

SEPTEMBER 9, 2020

The luxury end of the secondhand market, estimated to be worth approximately $24 billion in 2018, was projected to grow by 41% to $34 billion by 2021, representing a growth rate 4X the sales of new luxury goods, according to research from Altagamma, GCG and Luxe Digital. Worthy makes its money through commissions on the final sales price.

Jewelry 242

Jewelry Shipping Costs eCommerce Mobile 242

OrderDynamics

MARCH 20, 2018

ShopTalk 2018: Retail’s Renaissance. Shoptalk 2018 included six different tracks this year. Startup Thinking at ShopTalk 2018 Big Retail. Don’t hyper-customized solutions for a particular retail situation – otherwise it loses is value to the greater company. Customer Experience is Key.

Multi-channel 57

Multi-channel Customer Experience Shipping Costs Mobile 57

Wiser

DECEMBER 22, 2020

Deciding to work with a partner means trusting them to provide a high-quality customer experience, positioning your products appropriately, and not cutting your prices below your minimum advertised price. It also comes with the benefit of an established marketing machine and a strong customer experience.

Consumer 122

Consumer Shipping Costs Channel Shipping 122

Steve Dennis

JANUARY 14, 2020

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 116

eCommerce Shipping Costs Workshop Shipping 116

Ecommerce Platforms

JUNE 29, 2020

How To Price Your Artwork. Shipping And Packaging Your Art. Shopify is one of the best solutions for selling your art online as the platform is easy to use and has plenty of apps that add extra functionality to your store to facilitate inventory management as well as shipping and delivery. Decide How To Sell Art Online.

Arts 197

Arts Shipping Costs Payment Services Shopify 197

SellBrite

MAY 3, 2021

Have you ever wanted to start an online store but didn’t want to deal with inventory management, fulfillment, shipping, or any other ecommerce shenanigans? Dropshipping is an order fulfillment method where the seller doesn’t make or stock products but instead uses a third-party supplier to ship products to customers.

WooCommerce 163

WooCommerce Shipping Costs Merchant Services Payment Services 163

Retail TouchPoints

JANUARY 20, 2021

As a point of reference, in Q2 2018 the U.S. Many brands and retailers had earlier promotions and cutoff dates; some of the big shipping carriers stopped taking new customers and implemented surcharges for retailers exceeding certain volume thresholds; and consumers seemed to shop a bit earlier this year.

eCommerce 264

eCommerce Fulfillment Customer Experience Shipping Costs 264

Inflow Insights

DECEMBER 9, 2019

Compared to Shopify, the “Plus” adds: More apps, advanced features, and customization including a customized, responsive checkout. More customer support from Dedicated Shopify Plus Account Managers and Launch Managers. Flat pricing of $2,000 per month for retailers with less than $9.6m Shopify Plus Costs.

Magento 148

Magento Shopify Payment Services Shipping Costs 148

BigCommerce

JUNE 21, 2018

billion in 2018 , representing a 121% increase compared to 2012 revenue. Below we’ve highlighted 13 automotive brands that are focused on creating exceptional customer experiences by designing ecommerce sites that drive sales, revenue, and market share. 13 Best Automotive Ecommerce Sites. CruiseMaster. JeepPeople. Awesome GTI.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

GetElastic

FEBRUARY 13, 2019

In 2018, there was a “first wave” of returns, with over 1.3 Traditional returns aren’t the only revenue pitfall retailers experience after the holiday season. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

Shipping Costs 117

Shipping Costs Merchant Services Retail eCommerce 117

Retail TouchPoints

JULY 10, 2020

However, other retailers proved they could fight back in paid search, where the retail giant’s beauty impressions fell by 20% between the start of 2018 and the end of 2019. Most retailers can’t compete with the company in terms of absolute selection, price or free shipping options, so they have to focus on other sales drivers.

Customer 200

Customer Mobile eCommerce Shipping Costs 200

BigCommerce

MARCH 30, 2018

According to a study by McKinsey in February 2018, subscription ecommerce services are popular among young, wealthier populations. Low cost for recurring orders. For subscription websites to gain new customers and continue to grow their subscription base, it is key that you nail 3 things: Cost. Customer experience.

Subscription 345

Subscription Payments eCommerce Payment Services 345

Retail TouchPoints

OCTOBER 18, 2021

Efforts to make 3D images look more, well, three-dimensional — and to make their usage practical, consistent and cost-effective — have been underway for quite a while now. The Working Group has been busy developing a variety of guidelines to help content creators make 3D content for customers.

Shipping Costs 264

Shipping Costs Apparel Travel Shipping Products 264

GetElastic

NOVEMBER 14, 2018

According to the Forrester 2018 Holiday Outlook Report, online retail sales will increase this year by 14% and companies have worked hard over the past year to optimize every part of the shopping journey to win, serve, and retain customers during this often make-or-break shopping season. Readying for the flurry.

Shipping Costs 130

Shipping Costs Mobile Social Media Point of Sale 130

GetElastic

APRIL 29, 2019

billion global online buyers in 2018, and in 2021, the number is expected to rise to over 2.14 If you’re one of the millions of retailers running an ecommerce site, it’s essential to make sure your users have an optimal experience that makes shopping easy and keeps them coming back to shop again. In 2018, 52.2

eCommerce 167

eCommerce Payment Services Shipping Costs Payments 167

Retail TouchPoints

FEBRUARY 22, 2021

The company launched its DTC site on Shopify , and then Florin joined in late 2018. Kerrits also is beginning to roll out SMS marketing to improve the customer experience with automated updates on order and shipping status and to promote its burgeoning livestreaming efforts.

Events 263

Events Shipping Costs Outdoor Shopify 263

Dynamic Action

JANUARY 12, 2018

To succeed in 2018, every retailer should be asking these questions around inventory, returns, marketing , warehousing, pricing and customers. Which marketing initiatives, promotions, and customer segments are the most profitable , once you consider all costs including returns? Warehouse Operations.

Shipping Costs 80

Shipping Costs Retail Order Fulfillment Fulfillment 80

GetElastic

FEBRUARY 13, 2019

In 2018, there was a “first wave” of returns, with over 1.3 Traditional returns aren’t the only revenue pitfall retailers experience after the holiday season. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

Shipping Costs 90

Shipping Costs Merchant Services Retail eCommerce 90

BigCommerce

AUGUST 10, 2018

In April 2018, Hearst bought a minority stake in Gear Patrol , an enthusiast men’s brand focused on products and stories about the outdoors. This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Steve Dennis

FEBRUARY 21, 2018

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 104

eCommerce Shipping Costs Workshop Shipping 104

ESW

OCTOBER 21, 2019

Despite offering a fraction of the SKUs of Amazon, Costco’s Gold and Executive memberships have the same effect that Amazon’s Prime does; customers already paid for the privilege of walking in the front door, so they are going to make sure they get their money’s worth. It’s a big club, too. More than half of U.S.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

ChannelAdvisor

APRIL 26, 2018

This new program guarantees handling times of a day or less, so that customer delivery is three days or less. Either the shipping costs are reimbursed or they can return their purchase at no cost with a pre-paid label. Using AR, VR and mixed reality, we’ll deliver immersive and engaging buying and selling experiences.

eCommerce 40

eCommerce Blog Shipping Costs Payment Services 40

ChannelAdvisor

MARCH 5, 2019

We buy multiples of things knowing some or most of it will get sent back using the return shipping labels many companies provide inside the box or online. The return process is now so important that many online customers consider an seller’s returns policy before placing an order. Customer Loyalty.

Blog 45

Blog Shipping Costs eCommerce Fulfillment 45

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. IRCE 2018 is June 5-8, in Chicago at McCormick Place West. Here are IRCE 2018’s top events. Must-Attend IRCE 2018 Sessions + Pre and Post Events. What Is IRCE?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

ESW

SEPTEMBER 11, 2018

So, what does shipping internationally involve? International Fulfillment Options: International Shipping or Forward Stocking. Of course, in order to meet Amazon-level customer expectations in international fulfillment, eCommerce companies must ensure they have the supply chain in place to do so. Option No.

eCommerce 94

eCommerce Shipping Costs Merchant Services Fulfillment 94