Pivotree Blog

JULY 5, 2023

“The tire distribution industry has seen significant shifts in recent years, including the emergence of private label tires, and advanced use of data, analytics and technology logistics,” said Denis Gallagher, Vice President IT, Groupe Touchette.

B2B 52

B2B Customer B2C Supplies 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

lateshipment

FEBRUARY 26, 2020

pic.twitter.com/ZSaxL2bb9s — Russ Sedam (@rrs0725) December 29, 2018. 2) Lose Loyal Customers to Bad Delivery Experiences. 60-75% of customers will do business with a company again if the company handles a customer service issue fairly, even if the outcome isn’t in their favor.

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

GetElastic

FEBRUARY 26, 2019

Zak Edwards, MD at Prezzybox.com explains that auto-replenishment technology really could work to provide a faultless in-store experience for consumers. “On Tissue brand Cottonelle also reported that their Dash Button integration contributed to them doubling their ‘share of wallet’ in the bathroom tissue category in 2018.

Retail 141

Retail Subscription Technology Magazine 141

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. AI in ECommerce: The Future of the Customer Experience. By 2030, AI will lead to an estimated $15.7

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Digital Commerce Technology Experts. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

ROI Revolution

JUNE 19, 2019

billion in 2018. Blockchain Technology Reinvents Loyalty Programs. Since the point of loyalty programs is to forge a better relationship with customers, some retailers are exploring blockchain technologies to reinvent the customer loyalty program. billion , up 4.2% Of the 75.9%

eCommerce 68

eCommerce Gifts Department Stores Social Media 68

Wiser

JUNE 26, 2018

However what they don’t see is that 43 percent of retailers are planning to increase their in-store locations before the end of 2018, according to the National Retail Federation (NRF) and Forrester. The key to their success lies in the strategic use of omni-channel efforts to connect the customer directly with the company.

Retail 105

Retail Shipping Costs Social Media Omnichannel 105

GetElastic

AUGUST 27, 2019

As per the Statista DMO , “online sales of physical goods hit $634 billion in 2018, and it could cross $740.4 Use the right packaging technology . The right packaging helps you maintain customer loyalty and retain consumers. billion by 2023.” Source: CW Hahn Co.

Food and Beverages 110

Food and Beverages eCommerce Games Arts 110

iVend

MAY 9, 2022

For retailers who understand the pattern of how retail is changing, and have a retail strategy to address it, supplying locally made, grown or produced goods can be a powerful way to deliver a positive customer experience, increase loyalty and generate additional sales and revenue.

Retail 52

Retail Supplies Customer Experience Travel 52

BigCommerce

DECEMBER 20, 2017

That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. That focus on 2018 was important –– and asking them after Cyber Five even more so. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

SEPTEMBER 26, 2019

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. Clark is an experienced ecommerce professional with a demonstrated history of working successfully in the technology and services industry.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. We want to make sure you didn’t miss any of the incredible content at Shoptalk 2018 and learned as much as possible.

B2C 150

B2C Omnichannel Channel Customer Experience 150

Retalon

SEPTEMBER 1, 2023

weeks in 2018 to an anticipated 5.8 If you are able to do this, you’ll order the right inventory and the right time to increase your profits, build customer loyalty and ultimately maximize the holiday sales season. However, modern technology, like markdown optimization software , can help you find the perfect price.

eCommerce 41

eCommerce Consumer Technology Customer Loyalty 41

Creating a Website Today

FEBRUARY 24, 2018

Depending on what the goal may be (growth, support, design, technology) and how much revenue is being brought in on a daily basis, Shopify Plus charges accordingly. Reward repeat purchases, customer loyalty, and referrals. This app also helps you gain customer insights. Transaction fees are non-existent with Shopify Plus.

Shopify 36

Shopify Merchant Services Magento Multi-channel 36

ChannelAdvisor

JANUARY 25, 2019

2018 was a big year for e-commerce, with new technologies, features and trends taking center stage. This year, customer expectations of the online shopping experience will only get higher. One essential part of meeting customer expectations is top-notch delivery service. Conclusion.

Order Fulfillment 49

Order Fulfillment Fulfillment Blog eCommerce 49

Ecommerce Platforms

SEPTEMBER 1, 2022

When looking for your cheap POS, make sure you consider: Ease of Use: A cheaper software solution should still be easy to use, so make sure you feel comfortable with all of the technology before you dive in. You can even access spill-proof technology for the restaurant landscape, and forward-facing screens for customers.

POS 197

POS Payment Services lightspeed Payments 197

Payoneer

SEPTEMBER 12, 2019

You hear it all the time – due to technology and eCommerce, brick-and-mortar stores are going to soon become extinct. eCommerce sales in 2018, controlling around 5% of the total US retail market (online and off). eCommerce sales in 2018, controlling around 5% of the total US retail market (online and off).

eCommerce 37

eCommerce Retail Shipping Costs Social Media 37

SellBrite

FEBRUARY 11, 2019

The key to sustaining long-term growth with this cycle is to take a customer-focused approach. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protective of Day 1 vitality.”

eCommerce 81

eCommerce Shipping Costs Social Media Shipping 81

Ecommerce Platforms

NOVEMBER 27, 2019

What's more, both Stripe and Square are on the cutting edge of payment technology, giving businesses access to more efficient and reliable ways of accepting and managing their transactions. Stripe vs. Square: Customer Service. However, there are no discounts available for non-profits at this time, which is a bit of a downside.

Payment Services 104

Payment Services Merchant Services Payments POS 104

Smile.io

OCTOBER 23, 2019

Editor’s Note: This post was originally published on August 21, 2018 and was updated for accuracy and comprehensiveness on October 23, 2019. After thinking for a few seconds my answer came to me - Lululemon, because they make me feel like more than just a customer. Without trust, it's impossible to foster ongoing customer loyalty.

Customer 39

Customer Customer Loyalty Customer Experience Marketing 39

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Powerful technology for your business.”.

POS 118

POS Payment Services Payments Point of Sale 118

ItemMaster

APRIL 19, 2018

It’s 2018: Google is making waves as the next big thing in online shopping, Amazon’s Alexa might as well be a member of the family, and content remains king. That includes reliable customer reviews, AI-driven product recommendations, tutorials, instructions, support materials, recipes, and more.

Channel 20

Channel Mobile Customer Loyalty Information 20

BigCommerce

FEBRUARY 13, 2018

Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. Since then, electronic commerce has helped countless businesses grow with the help of new technologies, improvements in internet connectivity, and widespread consumer and business adoption. History of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Creating a Website Today

APRIL 28, 2018

In fact: the latest research suggests that by 2018 nearly 47.3 Unlike other eCommerce solutions, Bigcommerce allows users to control, market and analyze store performance via the latest in eCommerce technologies. Doing so not only encourages users to check out due to your competitive prices but displays a sense of loyalty to customers.

BigCommerce 48

BigCommerce Shipping Costs Shopping Carts Shipping 48

Optimizely

FEBRUARY 13, 2018

All of these solutions are completely siloed from one another, making it difficult for marketers to see a full picture of their customers. That’s why integrations are the key technology that will power B2C marketing in 2018. This is a great start, but you can do even more. This is the true power of integrations.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

Retail TouchPoints

APRIL 2, 2021

Burger King’s use of geolocation and gamification to encourage customers to find and visit stores in their area is a case in point. Back in 2018, the fast food chain cheekily escalated the burger wars to the next level with creative use of technology to make the headlines. This is a top-down exercise requiring senior buy-in.

Retail 165

Retail Specialty Retailers Customer Loyalty Customer Experience 165

SellBrite

MARCH 2, 2018

As consumers spend more money than ever buying products online, ecommerce companies continue to look for and invest in new ways to stand out, capture attention, drive conversions, and secure customer loyalty. Here are the 7 biggest ecommerce trends that you need to know about in 2018: 1. Storytelling. Dig Deeper. Transparency.

eCommerce 107

eCommerce Social Media Shopify Mobile 107

Kissmetrics

APRIL 10, 2018

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. Share locations & tracking with customers.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

BigCommerce

FEBRUARY 1, 2018

The services they offer combine the need for multiple technologies all in one: Hosting. Shopify vs. BigCommerce: As of February 2018. . Choosing a credible domain will instill confidence in customers and build customer loyalty, so take your time. Compare the cost of platforms. Ecommerce platforms are not free.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Kissmetrics

MARCH 12, 2018

In fact, one study from Janrain found that 73% of customers are fed up with being shown irrelevant content. Machine learning continues to grow and be integrated into eCommerce systems, applications, and technologies allowing eCommerce retailers to deeply customize the shopping experience. Holiday Conversion Tips for 2018.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

Ecommerce Platforms

FEBRUARY 17, 2020

Lavu is all about giving you high-speed technology that you can use to manage your orders and keep them coming. Well, ever since Lavu rolled out their Lavu Pay solution in 2018, things have been pretty simple. This feature costs $25 per month, or $40 per month if you buy it with the Lavu loyalty program.

POS 104

POS Payment Services Payments PayPal 104

ROI Revolution

DECEMBER 6, 2021

They provide brands with the opportunity to leverage newer technology like smart TVs and other consoles as a new place to advertise to key audiences. By 2022, digital display ad spend for programmatic will reach nearly $95 billion, almost double what it was in 2018 when advertisers were spending just $49.2 November 8. to reach $94.97

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

DECEMBER 13, 2021

They provide brands with the opportunity to leverage newer technology like smart TVs and other consoles as a new place to advertise to key audiences. By 2022, digital display ad spend for programmatic will reach nearly $95 billion, almost double what it was in 2018 when advertisers were spending just $49.2 November 8. to reach $94.97

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

Korona

AUGUST 11, 2022

Less interest in digital technology. Back-to-school spending on technology products is down 8% year-over-year, while traditional products are up 14% year-over-year. Content is a great way to add value to back-to-school shoppers, build trust in your business, and build customer loyalty.

Social Media 52

Social Media Payment Services Retail POS 52

ROI Revolution

AUGUST 5, 2021

billion in 2018. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197