RTP blog

APRIL 10, 2019

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. Bryan Wassel, Associate Editor: Connected Consumers are the natural evolution of the e-Commerce consumer.

Consumer 150

Consumer Outdoor eCommerce Social Media 150

Retail TouchPoints

NOVEMBER 18, 2021

Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022. compared to Q3 2019. Digital sales were up 19% from 2020 and 49% from 2019, and the brand attracted 4.4 compared to 2020, and 8.7%

Recommendation 290

Recommendation Omnichannel eCommerce Mobile 290

Omnisend

APRIL 20, 2021

This is where mobile commerce (or m-commerce) helps in aligning you and your customers in a single frame. Due to the pandemic, mobile shopping has now become the new norm—in 2020, mobile commerce increased by a whopping 30% compared to 2019. What Is Mobile Commerce? hours have been spent on mobile apps per day.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

GetElastic

NOVEMBER 3, 2021

2019, and has been recently updated for comprehensiveness. Mobile mindshift has given consumers a much wider sphere of influence. The once fashionable term “omnichannel” now simply means trying to put together basic functionality that will work for multiple platforms with the focus on the media rather than the consumer.

Mobile 146

Mobile Payment Services Payments POS 146

ROI Revolution

JANUARY 3, 2020

Welcome to the final monthly marketing recap of 2019! For our December 2019 marketing news recap, we’ll be covering some of the biggest news in the digital marketing world since last time , including slowing Instagram growth, new privacy laws impacting the U.S., the best marketing campaigns of 2019, and more. Of Interest.

Marketing 78

Marketing Social Media Food and Beverages Omnichannel 78

Ecommerce Platforms

JULY 2, 2019

While most people refer to Marketo as an email marketing tool, it offers a wide variety of services, including: Mobile marketing: Tailor your campaigns to meet the behaviors and needs of your audience members. Customer base marketing: Create campaigns that reach your online audience via social media, mobile apps, and email.

Marketing 131

Marketing Social Media Mobile Omnichannel 131

Retail TouchPoints

NOVEMBER 17, 2021

Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Omnichannel is so important for us right now as the retail industry, and all industries for that matter, are hit with supply chain issues,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel.

Consumer 323

Consumer Omnichannel Leisure Supplies 323

PFS

APRIL 19, 2019

2 It is more and more critical that retailers connect their online and offline channels through omnichannel commerce to ensure a consistent experience for today’s anytime, anywhere shoppers. A recent shopper survey conducted by Internet Retailer and Bizrate revealed some significant truths about how consumers are embracing omnichannel.

Omnichannel 75

Omnichannel Shipping Costs Retail Fulfillment 75

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. 52 percent of survey participants are more likely to make a purchase in-store in 2019 while 48 percent are more likely to make a purchase online.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

Retail TouchPoints

JULY 6, 2022

The concept was launched in 2019 as “a result of trying to reimagine our stores through our customer’s eyes,” according to Molly Long, VP of Store Evolution and Design at 7-Eleven. Stores Feature the Retailer’s Latest Tech Solutions. Food isn’t the Evolution Stores’ only focus.

Food and Beverages 285

Food and Beverages Mobile Outdoor Omnichannel 285

Retail TouchPoints

FEBRUARY 7, 2023

Bain & Company data validate this perspective, noting that Europe managed to recover beyond the 2019 pre-COVID baseline due to the spike in tourism as well as solid local demand. It’s no surprise then that Gen Z and Gen Alpha’s spending power in the luxury market will grow 3X faster than other generations’ through 2030.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

JULY 23, 2021

Shoppers began reprioritizing what was essential and what was not compared to 2019. billion in 2019.”. In 2020, TechJury saw that the mobile market share worldwide was 52.1%, and 40% of people using the internet were searching from a smartphone. Online is Now a ‘Need to Have’. The numbers don’t lie. billion online with U.S.

Fashion 264

Fashion eCommerce eCommerce Platforms Social Media 264

OrderDynamics

FEBRUARY 19, 2019

Mobile Commerce: More Than Responsive Design. It is no surprise that mobile commerce is an important trend in retail. In fact, eMarketer predicts that by 2021, the mobile commerce market will represent 72.9% Just go into any store and watch how many shoppers check their mobile phone at some point.

Mobile 59

Mobile Omnichannel Technology Payments 59

Retail TouchPoints

MARCH 22, 2021

Using their own mobile devices, travelers select the items they want, scan the barcodes, pay and go — without the need to interact with staff or wait in line at a register. “We Paradies Lagardère operates more than 950 stores and restaurants in 100 airports.

Payment Services 192

Payment Services Travel Gifts eCommerce Platforms 192

ROI Revolution

JUNE 17, 2019

We’ve compiled a list of some of the top sessions to check out at IRCE 2019. Excelling on Amazon in 2019 and Beyond. Mike Earl, Senior Director of Omnichannel, Timbuk2 and Lucas Robinson, CEO, Weblife Stores | 11:50 AM. Great Expectations: A Preview of the 2019 UPS Pulse of the Online Shopper Report.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

Retail TouchPoints

JANUARY 22, 2021

billion , up more than $400 million from 2019. He also said the company plans to begin testing livestreaming, with store associates engaging directly with customers through their mobile devices. That would be a significant increase from FY 2019, when revenue was $4.3 The company has set a revenue target of $5.5

Multi-channel 198

Multi-channel Omnichannel Apparel Operations 198

Retail TouchPoints

JUNE 11, 2021

Curbside pickup increased by more than 500% from the end of 2019 to August 2020. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. These options provide both safety and convenience for shoppers and retailers alike.

Payment Services 219

Payment Services Payments Retail Sporting Goods 219

ROI Revolution

SEPTEMBER 24, 2019

Published September 24, 2019. 2019 Facebook Full-Funnel Report: Data + Insights for Social Media Advertising Success. Omnichannel Update. As we’ve seen throughout the year, successful marketing efforts need to implement an omnichannel experience. Snapchat Wants to Help Advertisers Create Mobile-Friendly Content.

Marketing 60

Marketing Social Media Multi-channel Mobile 60

Retail TouchPoints

AUGUST 1, 2023

A critical area of focus is transforming their business into more profitable omnichannel platforms. In 2019, it declined to 6.7% In 2019, it declined to 6.7% This downturn persisted even as ecommerce evolved into a mobile-first business over the decade. and modestly rebounded to 8.6% in 2022 amidst the pandemic.

Retail 246

Retail Shipping Costs eCommerce Consumer 246

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 354

Merchant Services Retail Mobile Food and Beverages 354

Retail TouchPoints

APRIL 28, 2023

When he returned to True Religion as creative director in late 2019, social media and the creator economy had reached a critical inflection point. Using Mobile as the Community’s ‘Connecting Thread’ As True Religion grows and nurtures its community, digital will obviously be a core component of its strategy.

Social Media 277

Social Media Fashion Mobile Consumer 277

Retail TouchPoints

OCTOBER 13, 2021

But in order to connect with these shoppers, marketers must take an omnichannel approach informed by data to ensure their brand is showing up wherever, whenever and however their target audience prefers to shop. Attract and Connect with Shoppers. Gilad Amitai is the VP of Media at Quotient Technology.

Retail 263

Retail Omnichannel Technology Consumer 263

ROI Revolution

JUNE 27, 2019

IRCE 2019 Day 1 was full of great speakers, presentations, and conversations. IRCE 2019 Day 1 kicked off with a strong keynote from Andy Dunn, current SVP of Walmart and former CEO of Bonobos. . So in 2019, what technologies are companies investing in to improve the digital customer experience?

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

ChannelAdvisor

DECEMBER 4, 2019

The five busy shopping days from Thanksgiving through Cyber Monday saw record growth across the board — from overall sales to average order value, mobile usage, in-store pickups and more. A lot can happen in a week of holiday omnichannel commerce. Mobile Grabs More Revenue Share. billion online since November 1. . What’s Next?

eCommerce 53

eCommerce Shipping Costs Small Business Retail Mobile 53

Retail TouchPoints

OCTOBER 6, 2022

In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results. Luckily, retailers can harness the power of location to make their mobile applications and, in turn, their brand experiences, more seamless than ever.

Shipping Costs 280

Shipping Costs Payment Services Merchant Services Payments 280

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 177

POS Fulfillment Mobile Apparel 177

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

Payment Services 264

Payment Services Mobile Payments eCommerce Operations 264

Ecommerce Platforms

AUGUST 7, 2019

Options include: Essentials: $25 per user per month for account, lead, and opportunity management, as well as the Salesforce mobile app, and email integration. Omnichannel support: Make sure that you're ready to reach your customers on the channels that they love most with mobile messaging, social media, webchat, and more.

Payment Services 112

Payment Services Multi-channel Arts Management 112

RTP blog

JULY 8, 2019

Omnichannel Is A Must Traditional retailers are still struggling to develop e-Commerce strategies to complement their decades-old locations rather than cannibalizing them. In this situation, a solid omnichannel strategy is a must. Omnichannel is crucial for brands in 2019 because consumers aren’t shopping through one specific channel.

Consumer 150

Consumer eCommerce Omnichannel Channel 150

ChannelAdvisor

DECEMBER 20, 2019

So far, we’ve compiled the top five blog posts of 2019 and shared the year’s most downloaded guides and white papers. If you’re looking for a quick refresher to get prepped for the year ahead, take a look at the top five webinars of 2019: #5: Advanced Advertising Strategies for Amazon, Facebook & Google. 4: Omnichannel 2.0

Webinar 40

Webinar eCommerce White Paper Omnichannel 40

ChannelAdvisor

FEBRUARY 28, 2019

Shoptalk 2019. We’re excited to be a part of the annual event March 3-6, 2019, at the Venetian in Las Vegas. State of E-Commerce: Omnichannel 2.0 — Stores, Delivery, Mobile & Voice. eBook] A Guide to E-Commerce in the Mobile Era. Mobile, unsurprisingly, will account for more than two-thirds of this spending.

eCommerce 49

eCommerce White Paper Webinar Social Media 49

Ecommerce Platforms

JULY 8, 2019

Luckily for you, however, you’ve found the ultimate best POS system guide for 2019. As a result, modern point of sale counters basically have PCs and mobile devices running cloud-based programs, which are then connected to local retail hardware like card readers and bar code scanners. ?? So, of course, it’s not just the United States.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

JULY 10, 2019

Store Management – SEO Tools, Analytics and Reporting, Mobile Store Management App, Abandoned Cart Recovery, Promotions and Discounts, Order Management, Inventory Management, Product Options and Attributes, Sell Digital Items. It’s built to support offline selling across standard brick-and-mortar stores, plus mobile in-person sales.

Payment Services 176

Payment Services Merchant Services eCommerce Payments 176

Retail TouchPoints

SEPTEMBER 29, 2020

Bed Bath & Beyond also has established a partnership with Instacart , allowing shoppers of both banners to use the websites and mobile apps of either delivery service. The company also increased its number of retail partners by 50% to 120.

Order Fulfillment 317

Order Fulfillment Fulfillment Electronics Apparel 317

Retail TouchPoints

AUGUST 9, 2021

Today’s customer is omnichannel, mobile, and has begun to lean more heavily than ever on the availability of digital and online shopping options. Previously, he was the CMO at Splunk from 2016 to 2019, leading that business through a major digital marketing transformation.

Customer 299

Customer Multi-channel B2C Omnichannel 299

Ecommerce Platforms

OCTOBER 10, 2019

Square is a brand that you're sure to be familiar with if you've ever considered running your own mobile or eCommerce business. More than just a way to connect with things like doordash and PostMates so you can send orders directly to customers wherever they are, Square point of sale system is an excellent omnichannel selling solution.

POS 112

POS Payment Services Merchant Services Payments 112

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. That accumulated data led to the launch in 2019 of Rebag’s Comprehensive Luxury Appraisal Index for Resale ( Clair ), which empowers consumers to determine the current sale value of their luxury item. Using Data To Determine Future Direction. Cosmetics shuttered its 22.

eCommerce 314

eCommerce Retail Mobile Presentation 314