Forrester eCommerce

SEPTEMBER 7, 2020

Last week, IFA 2020 took place both in Berlin and virtually. However, neither the excitement nor the experience could hide the fact that the consumer electronics industry struggles in times of […]. I attended the virtual fair, which was an excellent experience.

Consumer Electronics 275

Consumer Electronics Electronics Consumer B2C 275

Forrester eCommerce

FEBRUARY 2, 2021

The crises of 2020 turbocharged consumers’ technology adoption and usage. While the pace of change is impressive, consumers’ swift adaptation to life among screens is not entirely radical.

Consumer 326

Consumer Technology Customer Experience B2C 326

GetElastic

NOVEMBER 9, 2021

Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. The results are in. Take a deeper dive into the digital commerce landscape as it stands today by downloading your free copy.

B2C 146

B2C B2B Customer Retention Subscription 146

Forrester eCommerce

OCTOBER 30, 2019

Regulations, consumer wariness, and the consequences of misbehavior will create a challenging landscape for B2C marketers and brands.

B2C 310

B2C Marketing Consumer Customer 310

Forrester eCommerce

JUNE 17, 2020

The ancient Chinese curse “May you live in interesting times” might be neither ancient nor Chinese, but it’s wholly applicable to 2020. Words and phrases like “unprecedented” and “the new normal” are, well, the new normal as infection and social unrest sweep the globe.

B2C 354

B2C Webinar Customer Experience Consumer 354

Retail TouchPoints

OCTOBER 28, 2020

A new study from OpenX and The Harris Poll predicts a rise in both consumer spending and marketing budgets for Q4 and 2021. consumers in late July (as well as 391. B2C marketers and 111 B2B marketers), revealed key insights about consumer spending patterns and behavior. The survey, which polled 1,000 U.S.

Consumer 185

Consumer B2C B2B Mobile 185

FastSpring

AUGUST 7, 2020

That is why we would like to introduce the PYMNTS Cross-Border Merchant Friction Index, a resource analyzing the key friction points experienced by the global consumer. Where B2B differs from B2C for the user. The post The PYMNTS Cross-Border Merchant Friction Index 2020 appeared first on FastSpring.

Merchant Services 148

Merchant Services B2C B2B Download 148

Algopix

MAY 5, 2020

Best B2C marketplaces in 2020 and what can you learn from them? The option of opening up direct interaction between vendors and marketplace consumers is worth considering. . The post Top 10 B2C Online Marketplaces to Watch in 2020 appeared first on | Algopix. Facebook Marketplace.

B2C 78

B2C Shipping Costs Merchant Services Shipping 78

Forrester eCommerce

AUGUST 19, 2020

The COVID-19 pandemic upended the 2020 plans of many B2C marketers — amounting to a projected 28% decline in US marketing spend through 2021. Brands improvised, cutting media spend and adjusting their previous marketing strategies to accommodate rapid shifts in consumer behavior.

Marketing 284

Marketing B2C Travel Fashion 284

Kissmetrics

SEPTEMBER 29, 2020

In fact, around nine in ten consumers say they will buy from a brand that they follow on social media. The company has achieved impressive results for their tech, B2B and B2C clients. The post The 8 Best Social Media Marketing Companies of 2020 appeared first on Neil Patel. 8 Brafton — Best For Package Add-Ons.

Social Media 331

Social Media Marketing B2B eCommerce 331

Forrester eCommerce

OCTOBER 29, 2020

The percentage of European B2C marketers considering improving CX as their company’s top business priority has jumped from 26% in 2019 to 46% in 2020. Customer experience (CX) has become the number one business priority for marketers. CMOs are fully aware of the importance of customer data to personalise experiences.

B2C 204

B2C Customer Customer Experience Customer Data 204

ROI Revolution

OCTOBER 1, 2020

Published March 12, 2020. Last updated October 1, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

Retail TouchPoints

AUGUST 20, 2020

The retail giant also solidified its position in its home country of China, adding 16 million annual active consumers in Q2 for a total of 742 million. Alibaba’s cross-border B2C marketplace Tmall Global has launched the Go Global 11.11 Those brands selected to participate in the 2020 11.11 Tmall Global Pitch Fest Helps U.S.

Food and Beverages 243

Food and Beverages Beauty and Health eCommerce Toys 243

Retail TouchPoints

MAY 18, 2023

Consumers can now browse and buy Touchland sanitizer across multiple channels, including the brand’s DTC ecommerce site, marketplaces like Faire and even on the shelves of big-name retailers like Ulta , Target and Sephora. After six months of B2C sales in the U.S., This is the key to growth.”

POS 235

POS Channel B2C Social Media 235

ROI Revolution

DECEMBER 3, 2020

Published March 12, 2020. Last updated December 3, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Cyber Monday 2020 was projected to bring more online revenue than ever due to the pandemic. Consumers still spent a record $10.8

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Published March 12, 2020. Last updated November 4, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. pre-pandemic. 10/27 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 2, 2020

Published March 12, 2020. Last updated July 2, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Most respondents expect moderate to major impacts through the end of 2020, with one-third still expecting to see impacts into next year.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

BigCommerce

JUNE 15, 2017

No one wants to be held to a 12-month launch timeline costing half a million dollars or more for an ecommerce campaign, B2C site or employee site. These shopping experiences vary from creating unique direct to consumer shopping channels on social media to custom purchasing portals that serve a B2B customer segment. Carolina Panthers.

BigCommerce 418

BigCommerce eCommerce B2B B2C 418

ROI Revolution

MARCH 4, 2020

Published March 3, 2020. Consumers are growing increasingly comfortable with shopping online, so it is no surprise that department stores need to adjust their strategy. The 2020 Ecommerce Paid Search Report. February 2020 Marketing News: Wrapping Up. We can’t wait to see what the rest of 2020 has in store.

Marketing 88

Marketing Department Stores Social Media Search Marketing 88

ROI Revolution

AUGUST 4, 2020

Published March 12, 2020. Last updated August 4, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. billion in revenue in Q2 2020. The ecommerce giant’s Q2 2020 numbers actually ended up totaling $88.9 7/29 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Published March 12, 2020. Last updated September 9, 2020. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

FastSpring

OCTOBER 25, 2023

And does it improve B2B sales too, or is it more just a B2C advantage? How B2B vs. B2C sales compare. FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Below, we’ll cover: U.S.

Merchant Services 157

Merchant Services Payment Services Payments B2C 157

ROI Revolution

JANUARY 27, 2020

Published January 27, 2020. Our January 2020 marketing news recap takes a fresh look into Amazon’s end-of-year profits and Spotify’s podcast success. With 28% of Spotify users listening to podcasts weekly (compared to 15% of consumers overall), the streaming platform is investing heavily in a grand podcast plan.

Marketing 78

Marketing Shipping Costs Social Media Games 78

Kissmetrics

SEPTEMBER 24, 2020

Their industry focus is ecommerce, consumer products and services, and business services. They help B2B and B2C software clients generate more marketing qualified leads for their business. The post The 10 Best Adwords Companies of 2020 appeared first on Neil Patel. Directive – Best for SaaS Companies.

PPC 206

PPC SEO Multichannel Social Media 206

Retail TouchPoints

AUGUST 9, 2021

But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. For today’s B2C brands, nothing happens outside the context of the customer. Prior to Amperity, Goldfarb was the CMO and SVP of Business Development at Chef Software, which was sold to Progress in October 2020.

Customer 291

Customer Multi-channel B2C Omnichannel 291

Retail TouchPoints

NOVEMBER 16, 2023

A particular area of focus is within the health and wellness sector, with around 50% of consumers now saying that wellness is a top priority in their lives. Recently, many have committed to clean eating and, as a result, the demand for organic food has more than doubled over the last 10 years, with sales reaching $62 billion in 2020.

Retail 224

Retail B2C B2B Other 224

Forrester eCommerce

OCTOBER 15, 2020

Every autumn Forrester looks ahead to predict the major consumer, business and technology trends that will shape the marketing landscape for the following year. 2020 has been a year of unprecedented political, social, economic and healthcare disruption – and 2021 shows no signs of any of these trends slowing down.

Marketing 340

Marketing Customer Technology Consumer 340

Ecommerce Platforms

JANUARY 14, 2020

The basic assumption most beginners are set to believe is that products are only sold to consumers. Below is a list of parties that ecommerce businesses transact with: B2C: The acronym stands for Business-to-Consumer. As the name implies, this refers to transactions between businesses and consumers. Times are changing.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Forrester eCommerce

JANUARY 13, 2021

2020 was an emotional rollercoaster. A global pandemic, economic upheaval, social unrest, and a contentious election have all left consumers reeling. Marketers know that emotion is the biggest driver of purchase decisions, and naturally attempt to tap into these turbulent consumer emotions.

Consumer 314

Consumer Marketing Customer Experience B2C 314

ROI Revolution

JUNE 2, 2020

Published March 12, 2020. Last updated June 2, 2020. According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. ecommerce in 2018 and just over 40% in 2019, Walmart has seen 74% YOY growth so far in 2020. for Target.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

Forrester eCommerce

OCTOBER 22, 2020

One of the things I was most looking forwards to in 2020 as I returned to focus on our European consumer research was CX EMEA. I’ve always enjoyed Forrester events, both as a customer more than a decade ago, as an analyst presenting, and as a research director acting as MC. It’s a chance to […].

Customer Experience 292

Customer Experience Customer Presentation Events 292

Groove

AUGUST 20, 2020

Given the current circumstances, we're expecting to see online sales hit new records in 2020. With consumers encourages to shop online rather than in-store, preparing your eCommerce store for the holidays is critical to maximize revenue. the second largest online shopping day ever ? 5 Holiday Marketing Tips. Leverage Content Marketing.

eCommerce 243

eCommerce Marketing Social Media Gifts 243

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Before we even delve further into these ecommerce oriented business models, let's have a recap of the long-established, or put differently, the traditional ones; Business-to-Consumer (B2C).

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

BigCommerce

MARCH 31, 2017

Their team works with category-leading brands looking to launch B2B as well as Direct-to-Consumer including Cargill, Citizens of Humanity and Dollar Tree. trillion by 2020. Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts.

B2B 402

B2B eCommerce B2C Merchant Services 402

Ecommerce Platforms

OCTOBER 24, 2022

Plus, email is a relatively low-cost way to connect with consumers from a range of backgrounds. According to a Statista review, examining the revenue growth of email marketing between the years of 2020 and 2027, email is on a steady growth trajectory. In 2020, around 306 billion emails were received and sent every day around the world.

Marketing 196

Marketing B2B B2C Mobile 196

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. Consumers are looking for convenience in their ecommerce experience - fast and free shipping. As our founder Harry Chemko stated back in 2018 – B2B will look more like B2C.

B2B 147

B2B eCommerce B2C Payment Services 147

ESW

MAY 23, 2018

What’s more, eMarketer predicts the industry will exceed $4 trillion by 2020 and command over 14 percent of the global retail market. Before the eCommerce gold rush, brands mainly relied on brick-and-mortar retailers such as Target and Walmart to sell to consumers. manufacturers currently sell direct to consumer.

Consumer 122

Consumer Payment Services Shipping Costs Payments 122