Retail TouchPoints

AUGUST 9, 2021

Many companies are accustomed to viewing performance by channel, by store or by product. But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. The health of a company’s relationship with these individuals transcends the store, the channel and the product.

Customer 299

Customer Multi-channel B2C Omnichannel 299

Retail TouchPoints

OCTOBER 17, 2022

Social impact, brand purpose and environmental influence are all driving decisions for consumers and employees alike. In a global survey of 30,000 consumers, Accenture Strategy found that 63% of consumers prefer to purchase from purpose-driven brands. that 72% believe purpose should come before profits.

Multi-channel 275

Multi-channel Consumer Improvements Retail 275

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Today, it is possible to stimulate all consumer senses online. virtual reality).

Technology 275

Technology Retail Customer Experience Presentation 275

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

ESW

APRIL 11, 2023

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. With brick-and-mortar stores shut down, consumers flocked online for outdoor gear. economy, $173 billion more than 2020. Outdoor activity increased by 6.9% How big did the outdoor business become?

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

Wiser

JULY 6, 2021

Smart shelves, on the other hand, incorporate digital signage, RFID technology, weight sensors, and other gadgets to elevate the shelf into a holistic, multi-purposed selling tool. Smart shelves incorporate digital signage, RFID technology, weight sensors, and other gadgets to elevate the shelf into a holistic, multi-purposed selling tool.

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

Kissmetrics

APRIL 20, 2021

BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed. This style of shopping is gaining popularity because consumers prefer the speed and convenience of online shopping.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Retail TouchPoints

AUGUST 11, 2021

The site has become a de facto search engine for many consumers, with 53% of shoppers in the U.S. The site is a huge conduit for commerce , accounting for close to $490 billion in GMV worldwide in 2020, 62% of which came from third-party sellers. beginning their hunts on Amazon, according to eMarketer.

Other 147

Other White Paper Multi-channel eCommerce 147

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Improvements 52

Improvements Shipping Costs Multi-channel Fulfillment 52

Kibo

APRIL 26, 2022

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. A pivot to omnichannel shopping is also being adopted by consumers.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Omnisend

JANUARY 6, 2021

Ecommerce businesses are quickly beginning to realize the effectiveness of these automated messages—according to Omnisend’s Q3 2020 email statistics report , cart abandonment messages generated a conversion rate of 42%. Let’s face it, consumers are becoming increasingly tired of being advertised to. Capture More Email Subscribers.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Ecommerce Platforms

JANUARY 12, 2021

The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Users can view data from particular channels, individual, or all of the enterprise’s subsidiaries in the “Consolidated” setting. Email marketing drives 20% of the traffic to your ecommerce channels. Accounting. Order Management.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Pivotree Blog

SEPTEMBER 22, 2022

Omnichannel ordering capabilities. trillion by 2024 (Statista) and 65% of consumers expected to use digital shopping channels (Wunderman Thompson), there is no alternative but to make sure you have a well-prepared and up-to-date eCommerce platform before the holiday season arrives. . Demand planning (Stock/resource).

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Myth #1: Omnichannel and multichannel are the same. The benefits of going omnichannel?

Omnichannel 320

Omnichannel Multichannel Multi-channel Customer Retention 320

Omnisend

NOVEMBER 17, 2020

If you’re running a WooCommerce store, you most likely already know the importance of staying in touch with your customers and that your audience uses various online channels. This is why the importance of omnichannel marketing can’t be understated. It’s predicted that by the end of 2020, 48.7 Just think of the possibilities!

WooCommerce 88

WooCommerce Marketing Multi-channel Merchant Services 88

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. from 2019 to 2020. billion in 2020 and is expected to soar to $154.3 It grew to $73.16

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

GetElastic

NOVEMBER 10, 2021

There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. According to drift, they are the fastest growing brand communication channel. What are the benefits of chatbots in ecommerce?

Payment Services 78

Payment Services eCommerce Payments Banking 78

Wiser

SEPTEMBER 12, 2022

That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. In brick-and-mortar stores and online storefronts, consumers are barraged with visual and text-based advertising. The Importance of Strong Visual Merchandising. Tell a Story.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

ChannelAdvisor

OCTOBER 28, 2019

As alternative payment methods continued to grow, more lenders began to enter these retail markets that ultimately benefited consumers. This allowed lenders became more competitive in their offers to consumers. Multi-lender waterfalls: One trend that has a lot of traction in the finance industry is multi-lender waterfall technology.

Payment Services 40

Payment Services Payments eCommerce Customer 40

Mi9

JULY 15, 2020

MIAMI, FLORIDA July 15, 2020 – Mi9 Retail (Mi9), the leading provider of omnichannel retail solutions, is pleased to announce the launch of its new digital commerce brand, ThryveAI. They will do this by better using digital channels during these unprecedented times of social distancing and isolation.

eCommerce 52

eCommerce Retail Fulfillment Webinar 52

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. After March 2020, ecommerce growth exploded.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Omnisend

JUNE 15, 2021

This works in tandem with efficient segmentation and omnichannel marketing. . This is more evident than ever, with 80% of consumers expecting and demanding fast and convenient platforms. These same consumers look for exceptional customer service, so you can add to your list of essentials for customer lifecycle marketing.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Omnichannel is a new type of strategy that is tough to implement. Most often it gets confused with multi-channel, which is a vastly different strategy. What a perfect omnichannel eCommerce strategy looks like.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

Retalon

APRIL 27, 2021

And fortunately, the rise of online channels has not completely condemned brick-and-mortar retail to the history books. Advanced analytics has the capacity to integrate every channel of a multi-channel business into its forecast to maximize the return on promotion investments. to optimize inventory for gross margins.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.” Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020.

Shipping Costs 256

Shipping Costs Shipping Multi-channel Fulfillment 256

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Multi-channel 206

Multi-channel Retail Technology Sporting Goods 206

Omnisend

DECEMBER 7, 2021

While the digital marketing landscape changes dramatically every year, email has continued to be one of the most effective channels for ecommerce marketers. Here at Omnisend, we make an effort to stay on top of recent email marketing trends as well as advertising on other channels. Omnichannel communication. 7 key trends.

Marketing 190

Marketing Multi-channel Mobile Channel 190

Kibo

APRIL 12, 2022

In September 2020, about six months after the pandemic drove people into their homes and forced mandatory shutdowns across the globe, Whole Foods opened its first online-only store. . As consumers turned to online channels to buy their goods, eCommerce sales soared, growing by 14.2% in 2021 versus 2020. . Kibo can help!

Fulfillment 62

Fulfillment Order Fulfillment Shipping Costs Multi-channel 62

BigCommerce

SEPTEMBER 12, 2017

It’s a complex process, and it’s why omni-channel selling is so important. Get your free comprehensive omnichannel report now. What is omni-channel retail? The purpose is to keep customers moving around within the brand ecosystem, with each channel working in harmony to nurture more sales and engagement.”

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. If you want to review the full 2020 report from ProgrammableWeb you can read the summary and download the full PDF from their site here. . 2020 API Business Models. Internal APIs.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Retail TouchPoints

DECEMBER 9, 2022

As a result, third-party marketplaces are expected to be the fastest-growing retail channel globally over the next five years, with Edge by Ascential forecasting that third-party sales through marketplaces will add $1.3 Just ask Century 21 , which filed for bankruptcy in 2020. Marketplace White Space #3: Grocery.

Shipping Costs 195

Shipping Costs Beauty and Health eCommerce B2B 195

Kibo

JUNE 7, 2021

Kibo commerce is the only extensible, unified commerce platform that delivers personalized omnichannel experiences. We’re proud of our role in helping companies realize their omnichannel commerce goals, especially in such a dynamic market. Kibo is a microservices, multi-tenant SaaS platform. trillion in 2021.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

Ecommerce Platforms

APRIL 28, 2018

trillion USD by 2020. U.S.ecommerce sales reached $396 billion in 2016 and are predicted to grow to a massive 684 billion by 2020. 50% of all online searches will be voice searches by 2020. About 30% of searches will be done without a screen by 2020. 4 in 5 consumers use search engines to find local information.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Single and multi-use coupons This type of promotion involves the use of a unique code for customers to receive either a set discount or a percentage off a purchase cost.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Single and multi-use coupons This type of promotion involves the use of a unique code for customers to receive either a set discount or a percentage off a purchase cost.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Single and multi-use coupons This type of promotion involves the use of a unique code for customers to receive either a set discount or a percentage off a purchase cost.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Kibo

NOVEMBER 5, 2021

Automation and integrations built into modern order management systems allow eCommerce vendors to speed up the order delivery process, create a consistent customer experience across channels throughout the customer journey, and aggregate data into a single interface. How Does Ecommerce Order Management Work?

Management 62

Management Payment Services eCommerce Shipping Costs 62