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The Imperative of Ethical Packaging Practices for Preserving Consumer Trust

Retail TouchPoints

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

Consumer 162
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Shipping Food: We Created A Custom Shipping App For This Restaurant

Groove

There's so much to account for when shipping food, like product availability, shipping on time, displaying accurate costs and more. Shipping Food: G&M's Custom Calendar Shipping App. The inaccurate shipping costs and delivery times was a huge roadblock for the company, so our team stepped in to help.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

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You Choose: Free Shipping vs. Lower Prices

ChannelAdvisor

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. Today, consumers expect it for every online purchase. The Psychology of Online Pricing. What Consumers Say About Shipping Costs.

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286
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ShipBob vs Deliverr: Choosing the Best Ecommerce Shipping Option in 2020

Ecommerce Platforms

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

Consumer 312