Ecommerce Platforms

AUGUST 4, 2020

It's key to taking the hassle out of what can sometimes be a headache of a process. We'll also examine pricing, customer service, and the areas in which both these services excel. ShipBob makes order fulfillment easier for merchants. You, as the merchant, retain full control over your inventory at all times.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service.

Merchant Services 254

Merchant Services Payment Services POS Consumer 254

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. zettabytes to 44 zettabytes (or 44 trillion gigabytes) by 2020. Improved control of operational processes (54%). Improve customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 265

Merchant Services Customer Payment Services Social Media 265

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 216

Merchant Services Beauty and Health Technology Operations 216

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. Retail TouchPoints (RTP): What areas of the customer experience do you believe makes Vivino stand out?

Food and Beverages 232

Food and Beverages Merchant Services eCommerce Shipping Costs 232

Retail TouchPoints

MARCH 2, 2021

So when ecommerce sales jumped 32% percent year-over-year as they did in Q4 2020, returns also went through the roof. A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. Retailers across the U.S. That number was even higher in January 2021. “

Merchant Services 280

Merchant Services Retail Multi-channel eCommerce 280

Ecommerce Platforms

MARCH 9, 2020

So you don’t need to own a warehouse or do any picking and packing services. In that context, dropshipping is significantly the opposite of what traditional retailers and other ecommerce merchants have to deal with. First off, there’s an anticipated ecommerce growth rate of about 16% in 2020, according to eMarketer.

Shipping Costs 239

Shipping Costs Merchant Services Shopify Payment Services 239

GetElastic

SEPTEMBER 9, 2019

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. More nuanced chat requires natural language processing to infer intent and to map open responses to bot replies.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Inflow Insights

MARCH 9, 2020

The end of life (EOL) for Magento 1 is June 2020. If you don’t migrate, your store’s data and customer data could become a vulnerable target. Retain Your PCI DSS Compliance. Payment Card Industry Data Security Standards (PCI DSS) require regular security patches applied to your platform. Magento 2 Open Source (i.e.:

Magento 143

Magento BigCommerce Merchant Services Payment Services 143

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 255

Merchant Services Shipping Costs eCommerce Gifts 255

Optimizely

MAY 22, 2020

Two eye-popping Ecommerce Stats you should know about: Shopify merchants have lost 71% of their retail (in-person) sales as a result of COVID-19. Activate loyalty data and a dynamic product grid in your next email: show your loyal customers exactly how many points they have left right alongside the products they’ve shown intent around.

Shopify 195

Shopify Merchant Services eCommerce Events 195

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience. Benefits of Customer Engagement in the Last Mile.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Kibo

MARCH 29, 2021

More than ever consumers expect shopper experiences that are seamless across all channels. And in 2021, consumers expect those channels to service them anywhere and anytime. This made it difficult to deliver a consistent customer experience (CX). Or to gain a cohesive understanding—or view—of a customer.

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

Ecommerce Platforms

APRIL 1, 2020

Whether it's setting up a digital store, launching a food delivery service, or creating a simple ‘contact us' page, etc., The Business Plan: $18 a month plus a 3% transaction fee with every online credit card payment you accept. Where cookie consent is concerned, there's near-to-no support for GDPR compliance.

Payment Services 160

Payment Services Shipping Costs eCommerce Merchant Services 160

Fabric

SEPTEMBER 5, 2023

Curbside pickup gained steam during the COVID-19 pandemic as a way to maintain an elevated customer experience while keeping customers and staff safe. In the time of social distancing, contactless pickup was a highly effective way to get products to customers without risking anyone’s health and safety.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Retail TouchPoints

JULY 2, 2021

Following the murder of George Floyd in May 2020, brands and retailers were eager to show solidarity and support. This presents a massive opportunity for marketers to reach consumers earlier in the journey, before they’ve made up their minds on a particular brand. THEME 1: Actualizing Diversity and Inclusivity.

Merchant Services 183

Merchant Services Technology eCommerce Customer Experience 183

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. Trust is an important factor in customer experience. The answer, in reality, is likely a combination of the two.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

BigCommerce

MARCH 31, 2017

Gorilla Group is an award-winning ecommerce service provider – including 4 Webby Awards and 2 Interactive Media Awards – and BigCommerce Elite Partner. trillion by 2020. Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts.

B2B 402

B2B eCommerce B2C Merchant Services 402

lateshipment

OCTOBER 12, 2021

Your customers are already disappointed about having to return a product they spent days waiting for, why make that process even harder for them. Instead, you can choose to make your returns process as easy as shopping via: Automating your returns approval process to ensure that navigating through returns is hassle-free.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

ROI Revolution

AUGUST 9, 2022

Between 2021 and 2025, merchant losses from online payments fraud are set to exceed $206 billion. One effective strategy to prevent fraud is to join forces with a fraud detection partner to continuously assess risk and establish trust across the customer journey – from account creation and login to payment.

eCommerce 78

eCommerce Payment Services Merchant Services Payments 78

Ecommerce Platforms

JANUARY 14, 2020

Additionally, this landing page creator comes with everything you need to create custom experiences for your audience. Designed to simplify your marketing campaigns, this high-converting service comes with widgets, integrations, and landing page templates to help get you started. Alert bars, popups, and homepages.

eCommerce 173

eCommerce Merchant Services Webinar Payment Services 173

Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. billion in sales in 2020. earning $26.97 Turning Scrollers into Shoppers.

Consumer 292

Consumer Social Media Retail Multi-channel 292

Omnisend

APRIL 20, 2021

The Ecommerce Statistics Report 2020 shows the critical role email campaigns play in shopping cart recovery. According to data from Baymard Institute , only 30% of carts make it through the checkout process. Seven out of ten times, customers add items to their carts without pushing through with the purchase.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Onilab User Guides

MAY 26, 2020

However, despite the fact that the company is going to end support for Magento 1 after June 2020 (this time it is for real), many entrepreneurs are still not in a hurry to migrate to the newest version. . Due to the challenges the process involves, some entrepreneurs are still in doubt whether it’s worth migrating to Magento 2.

Magento 52

Magento Definition Payment Services Merchant Services 52

Omnisend

JUNE 17, 2021

But how do you pair them with an omnichannel approach to create a fantastic customer experience? Whether it’s through order updates, welcome emails in brand voice, or well-targeted personal texts, communicating with your customers via multiple touchpoints creates a great customer experience. Discounted First Order.

Subscription 78

Subscription Shipping Costs Customer Merchant Services 78

GetElastic

SEPTEMBER 15, 2021

Such programs help businesses to meet the increasing expectations of B2B buyers for strong customer service, while also offering benefits such as: Increased brand awareness. Simultaneously supporting customer acquisition and retention. Greater customer referrals. Implementing digital self-service options.

B2B 146

B2B eCommerce Customer SEO 146

RetailMinded

MARCH 31, 2021

As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. Recently, we’ve seen data supporting the value of retention vs. acquisition like improving customer retention 5% increases profits by up to 95%. . Online Demand Is Causing Costly Errors .

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

Kibo

OCTOBER 26, 2021

Facing new challenges this holiday season, merchants must offer a smooth path to purchase. Those who provide a fast and seamless digital experience will win out this year. 10 Tips for a Seamless Online Shopping Experience. There are several ways to ensure an optimal customer experience for online shoppers.

Shipping Costs 62

Shipping Costs Merchant Services Gifts Recommendation 62

Omnisend

APRIL 23, 2021

Bringing new customers to the checkout is a difficult challenge for most ecommerce merchants, but keeping them coming back is another challenge altogether. It’s always worth considering how to use post-purchase emails in your email automation process. Post-purchase’ refers to the final stage of the customer decision process.

Customer 78

Customer Merchant Services Multi-channel Reference 78

lateshipment

MARCH 26, 2020

What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. Here’s a solution: Use a dedicated customer support dashboard that highlights delivery issues as soon as they are detected.

Management 208

Management Shipping Costs Shipping Merchant Services 208

ItemMaster

NOVEMBER 1, 2018

By streamlining how you organize, standardize, and publish that data, you are able to maintain accuracy across all platforms that you are present on. With so many similar companies, products, and services in existence, you cannot risk losing business because your sales platforms are discordant: it could cost you everything.

Merchant Services 26

Merchant Services Management eCommerce eCommerce Marketing 26

Retail TouchPoints

JULY 19, 2022

In 2018, she funneled all her retail, management and tech know-how into the creation of The YES , which debuted in 2020 and was acquired by Pinterest a mere two years later. I absolutely loved it, but I also recognized that we were bandwidth constrained by the process of fundraising — we could only build so fast.

Social Media 243

Social Media Fashion Merchant Services eCommerce 243

Omnisend

OCTOBER 11, 2021

Many merchants strive to avoid failure at all costs. This often leaves merchants failing to see the forest for the trees—something that Phillip Jackson, CCO of Rightpoint, has seen all too often. Can you tell us a little bit more about your projects and how you help ecommerce merchants? We have multiple podcasts.

Management 78

Management Merchant Services eCommerce Social Media 78

AcquireConvert

JANUARY 12, 2021

Dropshipping is a smart and growing form of ecommerce that has enabled many smaller merchants and entrepreneurs around the world to get started with their stores – without the upfront expenses or time commitment to logistics that are generally required for successful ventures. A streamlined online e-commerce experience for customers.

Shipping Costs 36

Shipping Costs eCommerce Merchant Services Shopify 36

ItemMaster

NOVEMBER 1, 2018

By streamlining how you organize, standardize, and publish that data, you are able to maintain accuracy across all platforms that you are present on. With so many similar companies, products, and services in existence, you cannot risk losing business because your sales platforms are discordant: it could cost you everything.

Merchant Services 20

Merchant Services Management eCommerce eCommerce Marketing 20

Omnisend

NOVEMBER 19, 2020

With an average ROI of $42 for every $1 spent on email marketing, email remains a crucial part of increasing sales in 2020. This is why WooCommerce merchants can’t ignore this powerful tool for nurturing prospects and converting new customers. For instance, if customers transfer cash (via PayPal, etc.),

WooCommerce 148

WooCommerce Customer Merchant Services Payments 148