Ecommerce Platforms

SEPTEMBER 28, 2021

Coinbase Commerce is a merchant payment solution that helps online businesses accept cryptocurrency payments. The platform leverages blockchain technology in order to facilitate digital asset payments for its customers.

Payment Services 104

Payment Services Merchant Services Cryptocurrencies Payments 104

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

Payments 260

Payments Payment Services Drop Ship Order Fulfillment 260

ESW

SEPTEMBER 29, 2023

Because customers demand it. For example, in 2021, 43% of shoppers bought a product online and picked it up in a store. Omnichannel puts the customers first; multichannel puts products or the brand first. For example, in an omnichannel experience, a shopper can start a customer service inquiry on a brand’s social media channel.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

ROI Revolution

MAY 6, 2021

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

Retail TouchPoints

JANUARY 11, 2021

As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Electronics 243

Electronics Payment Services Retail Mobile 243

iVend

NOVEMBER 17, 2021

Whilst online ordering certainly is important to meet many customers’ needs, an online-only channel doesn’t cut the mustard with all shoppers, any more than a brick and mortar only option. iVend Retail for Hardware Don’t risk anything less than an outstanding customer experience.

Customer Experience 95

Customer Experience Customer Multi-channel Fulfillment 95

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. From Monolith to Microservices.

Payment Services 249

Payment Services Retail Multi-channel Payments 249

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

Payments 213

Payments Payment Services Customer Experience Social Media 213

Retail TouchPoints

FEBRUARY 3, 2023

Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Payments 232

Payments Merchant Services Payment Services Shipping Costs 232

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. You can ask them to rate the experience 1-10, with 7-10 counting as “satisfied.”

Shipping Costs 149

Shipping Costs Retail X-cart Payments 149

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

GetElastic

NOVEMBER 23, 2021

The 2021 holiday shopping season is expected to be a record breaker. Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. And these challenges aren’t going away anytime soon.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. A whopping $3.23

Payment Services 200

Payment Services Merchant Services Omnichannel Consumer 200

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. million , with the deal expected to close in Q4 2021. Acquisition of the remaining shares of Spotii, for a price of approximately $16 million , is expected to be completed in Q3 2021. trillion ecommerce market, the world’s second-largest.

Merchant Services 240

Merchant Services Payment Services Fulfillment eCommerce Marketing 240

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. this holiday season compared to 2021, and McNamara cited consumer demand for more deals and promotions as a likely reason.

Shipping Costs 238

Shipping Costs Payment Services Merchant Services Payments 238

Ecommerce Platforms

AUGUST 17, 2021

Third-party logistics, or 3PL, is a term used to refer to one of the most popular and cost-effective ecommerce fulfillment methods. Not to mention, you can save money in the process, usually get better shipping rates and speeds, and turn your focus to other aspects of your business like marketing or product development.

Shipping Costs 104

Shipping Costs Fulfillment Merchant Services Payment Services 104

Retail TouchPoints

APRIL 16, 2021

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. This pandemic-fueled increase built on existing trends.

Shipping Costs 296

Shipping Costs Payment Services Multichannel Consumer 296

iVend

FEBRUARY 7, 2022

The pressure to continually evolve and improve is a way of life to those who operate retail stores. Learn more Automation is all about using retail technology and process innovation to create efficiency, lower costs and enhance customer experience. per year between 2021 and 2025. Sounds like a pretty tall order?

Payment Services 98

Payment Services Payments Retail Subscription 98

Kibo

JUNE 16, 2022

Composability is a way of doing business that enables companies to easily assemble or disassemble different parts of their operating capabilities as their needs change. This gives businesses the agility to move quickly and respond to changes in customer behavior and demand. the customer). .

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

Merchant Services 250

Merchant Services Payment Services POS Consumer 250

Kissmetrics

APRIL 12, 2021

Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. By offering a subscription-based service, it’s much easier to manage your stock levels. Enhanced Customer Experience. Marketing Plan.

Subscription 265

Subscription Shipping Costs Payment Services Payments 265

Retail TouchPoints

JANUARY 14, 2021

As consumers return to physical stores, features such as appointment setting and personalization will be the keys to remapping the customer experience. But COVID also revealed other opportunities to add to its roadmap, including appointment setting, curbside fulfillment and contactless payments.

Payment Services 190

Payment Services Retail Omnichannel Channel 190

Ecommerce Platforms

MAY 3, 2023

In the last few years, Shopify has introduced a range of new features and services to ecommerce store owners, including the highly renowned Shopify Markets service. The solution handles all of the complicated aspects of “going global” with your business, so you can focus on delighting your customers. Let’s take a closer look.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Payment Services 185

Payment Services Technology Retail Point of Sale 185

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. Jenny Buchar, Senior Manager, Digital Operations. Is it More than Buzz?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

ROI Revolution

MAY 20, 2021

Published May 20, 2021. Brick-and-mortar stores shut down, and customers flocked online to get the items they needed. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

ESW

JUNE 27, 2023

Here are five things clothing brands with consumer DTC ecommerce channels should know about the circular economy, including how it can increase brand loyalty, improve the customer experience and reduce the environmental impact. Denim brand Nudie offers a lifetime repair service on every pair of jeans sold.

Apparel 78

Apparel Payment Services Clothing Fashion 78

Retail TouchPoints

JULY 11, 2023

from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. Importantly, sellers must use FBA, Fulfilled by Amazon, to participate.) More sales of course, which even if they don’t happen on Amazon, still make the company money through the fulfillment, payments and other services it’s providing.

Small Business Retail 148

Small Business Retail Shipping Costs Payment Services Shipping 148

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. With everything seemingly managed by the customer through the app, one wonders what exactly store associates will do, and indeed whether there even will be humans on-site.

Clothing 215

Clothing Payment Services Apparel Department Stores 215

Retail TouchPoints

OCTOBER 7, 2020

We went through a process of intense reopening over about eight weeks from mid-May to mid-July, which has since continued at a slower pace,” said Jordi Martin-Consuegra, EVP, Chief Administrative Officer and Deputy CEO at Hudson in an interview with Retail TouchPoints. The company is now operating approximately half of its locations.

Vend 214

Vend Payment Services Point of Sale Travel 214

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. You can encourage initial purchases and repeat business by fulfilling quickly, responding thoughtfully and promptly to inquiries and reviews and by maintaining a competitive pricing structure.”. Perform a “health check.” “You

Webinar 254

Webinar Payment Services Shipping Costs Retail 254

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Mastering systems integration and returns will send customer satisfaction and profitability soaring for your retail business.

Omnichannel 172

Omnichannel Payment Services Specialty Retailers Customer Loyalty 172

Kibo

APRIL 26, 2022

Not missing a beat, consumers began returning to physical stores in 2021 as pandemic restrictions lifted and vaccines became widely available. Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. Build engaging shopping experiences.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Ecommerce Platforms

MARCH 26, 2021

Launching in 2006, the service is almost as old as WordPress. There are various ways to work with Wix, from using drag-and-drop building technology, to customizing templates. Various payment processing options. Custom domain name. Multiple payment methods. Social media integrations. Storage support.

Payment Services 104

Payment Services Shipping Costs SEO Live Chat 104