Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Stand Out Beyond Free Shipping .

Customer Loyalty 220

Customer Loyalty Customer Retail Shipping Costs 220

Fabric

MARCH 14, 2023

Throw in soaring customer acquisition costs , high cart abandonment rates , and declining customer retention rates , and you start to see why the fashion retail sector is such a competitive and unforgiving industry. High-end equates to more expensive products that target a more affluent audience.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Groove

OCTOBER 7, 2022

Customers use this offering because of the convenience of items showing up at just the right time. On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Groove

OCTOBER 7, 2022

Customers use this offering because of the convenience of items showing up at just the right time. On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

Ecommerce Platforms

JANUARY 13, 2022

The popular photo/video/website editing software company has a long history of selling expensive industry software. Subscriptions increase the return on customer acquisition costs. Exciting and surprising products sent to customers. Opportunities to upsell or cross-sell if customers enjoy something in their box.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Ecommerce Platforms

DECEMBER 12, 2022

Plus, You can use the reporting and analytics features to keep a close eye on your evolving revenue, subscriptions, and customer base. Customer portals available for controlling subscriptions. Cons: Expensive premium plan. Customer service can be limited. Cons: The plans can be a little expensive. Go to the top.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

AUGUST 11, 2022

Bargain prices and the thrill of discovery proved a winning combination for Wish, which was founded in 2010 and was the most downloaded shopping app in the world by 2018. The trade-off is long shipping times and sometimes subpar quality, another thing Talwar is working to change. The company is based in the U.S.,

Merchant Services 257

Merchant Services Shipping Costs Payments Consumer 257

Omnisend

DECEMBER 22, 2021

Bi-Weekly: If you have a metric with a large sample size, check it twice a month, such as average order value (AOV) or cost per acquisition (CPA). Cost Per Acquisition (CPA). Cost per acquisition is the total cost you spend on acquiring a new customer. Customer retention rate (CRR). Start Free Today.

X-cart 78

X-cart eCommerce Shopping Carts Shipping Costs 78

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% Published March 12, 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Korona

NOVEMBER 30, 2022

A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them. holiday retail sales were projected to be about $950 billion in 2022. Offer customers free shipping as a seasonal promotion. Improve your return and refund policy.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Smile.io

FEBRUARY 1, 2022

Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle.   This bold fashion brand sells quality, trendy, African-inspired fashion at affordable prices. Happy shopping!

Beauty and Health 71

Beauty and Health Accessories Fashion Clothing 71

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 Jean predicts these shipping methods are not going anywhere.

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

Korona

JANUARY 5, 2023

In fact, 2022 saw over a trillion dollars of online shopping in the United States alone. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Nonetheless, expensive one time purchases for specialty items are less likely to be bought with a 1-click checkout.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

365 Retail

OCTOBER 31, 2022

Cost-conscious shoppers will be flocking to savings events like Black Friday and Cyber Monday to take full advantage of the deals. Therefore, the effective promotion of goods at a discounted price will be crucial for retailers’ success. . Getting your customer data clean.

Marketing 52

Marketing Retail Shipping Costs Customer Retention 52

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 241

Payments Payment Services Customer Experience Social Media 241

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. The rise of remote spending in pandemic times can be attributed to people becoming reluctant to mingle with other customers who might be infected. In 2022 consumers expect to see the option at checkout rather than find delight in it.

Consumer 94

Consumer Retail Social Media Payment Services 94

RetailMinded

MARCH 31, 2021

trillion by 2022, as more and more retailers and entrepreneurs start moving online. If you’re running out of stock or shipping to the wrong addresses on a regular basis, these mishaps are often down to ineffective workflows or human error. . Post-Covid, maximising customer lifetime value is going to become even more essential.

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

Smile.io

FEBRUARY 2, 2024

  For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot  The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

GetElastic

NOVEMBER 29, 2022

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Hypergear Hypergear ’s homepage showing their Dry Bags and backpacks For those of you looking to get a little more adventurous in 2022, Hypergear is a lifestyle adventure brand based in Malaysia.

Hobbies 77

Hobbies eCommerce Books Arts 77

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, low prices and the ability to purchase online were the top concerns for customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Omnisend

APRIL 20, 2021

There are many benefits of this choice—consumers don’t have to leave the comfort of their own homes, they can have access to different product variations, they get products shipped any address, and so on. As a business owner, when you are struggling to obtain new customers, having an online presence is not a choice. Image source.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. trillion this year. increase over 2021.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. trillion this year. May 11 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. Due to COVID-19, U.S. Automotive.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

MARCH 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. January 7 update. 2021 COVID-19 + ecommerce stats. 9/14 update. Due to COVID-19, U.S. Automotive.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. Total AR and VR users will approach 166 million by 2022, an 8.8% By 2022, mobile retail revenue will pass $432 billion, a 25.1% in 2021 over 2020 and approach $87 billion by 2022. are seeing customers be less willing to pay full price.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Payoneer

FEBRUARY 22, 2023

However, despite the coronavirus pandemic’s boost, eCommerce in Nigeria faces several challenges, including inadequate logistics infrastructure, limited payment options, high shipping costs, and low consumer trust. The reputable website, Transparency.org ranked Nigeria as 150/180 in 2022 for Corruption Perceptions Index.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ROI Revolution

NOVEMBER 4, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. Due to COVID-19, U.S. Automotive.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

SEPTEMBER 9, 2020

Most sectors of the travel industry won’t recover from the pandemic until at least 2022 , with most consumers planning to either not vacation at all or to stay in their country or local area. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. Due to COVID-19, U.S.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

DECEMBER 3, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. Due to COVID-19, U.S. Automotive.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. to hit $14.93

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. 9/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

MAY 6, 2021

in 2021 over 2020 and approach $87 billion by 2022. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Pre-pandemic estimates didn’t put Instagram at reaching 1 billion users until 2022. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136