Smile.io

AUGUST 25, 2023

Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program. Program highlight: reward exclusivity Sephora’s Beauty Insider is undoubtedly one of the best ecommerce customer loyalty programs out there. Program highlight: flexible redemption values.

Customer Loyalty 77

Customer Loyalty Beauty and Health Food and Beverages Customer 77

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Omnisend

OCTOBER 4, 2023

Cancellation confirmation emails can persuade customers to complete their purchase after all. This retains customer interest while increasing the value of the order. Get consumer insights. Include a survey to find out why customers canceled their orders. Gain competitive advantage. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

AUGUST 18, 2023

And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

Mobile 244

Mobile PayPal Consumer Customer Loyalty 244

Retail TouchPoints

DECEMBER 13, 2023

A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers. With shoppers gravitating toward more sustainable beauty products, brands should consider offering options that best fit their customers’ needs. To Trust or not to Trust?

Beauty and Health 239

Beauty and Health Social Media Consumer Customer Loyalty 239

Retail TouchPoints

OCTOBER 4, 2023

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Consumers have so much choice, and brands more than ever need to show up in a way that’s relevant.” said Reduto.

Retail 267

Retail Consumer Shopping Carts Technology 267

365 Retail

DECEMBER 13, 2023

This, combined with consumers’ rising expectations, places huge pressure on retailers to implement AI and enhance the overall shopping experience, to maintain a competitive edge. Predictive AI can then analyse data to predict future demand and make recommendations on stock levels to keep shelves full.

Retail 64

Retail Gifts Shipping Costs Customer Loyalty 64

Omnisend

OCTOBER 4, 2023

Cancellation confirmation emails can persuade customers to complete their purchase after all. This retains customer interest while increasing the value of the order. Get consumer insights. Include a survey to find out why customers canceled their orders. Gain competitive advantage. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Ecommerce Platforms

MARCH 14, 2023

Business management solutions: Use a host of industry-tailored workflow solutions to meet with the growing demands of tech-enhanced consumers. Best Pick Reports: An annual guide featuring independently researched and recommended home providers with excellent reviews. Simplify billing, streamline daily business operations.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

GetElastic

JANUARY 19, 2021

As we continue to assess the implications of the COVID pandemic on consumer buying behaviors and expectations, brands will need to constantly evaluate their Go-To-Market strategies in order to remain relevant and be successful. According to a consumer survey by emarketer , about half of all searches start on marketplaces.

Merchant Services 148

Merchant Services Operations Fulfillment Customer Loyalty 148

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

ESW

JUNE 6, 2023

Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers. The Benefits of Offering Multiple Ecommerce Payment Options Offering multiple online payment methods benefits customers and brands. Traditional credit and debit cards.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. It also applies to brand representatives, comprehending consumers’ problems without collecting the same information at every stage.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

UpSellIt

JULY 13, 2023

Omnichannel Retail Strategy Trends in 2023 Implementing an omnichannel retail strategy involves careful planning and execution, but the advantages and benefits are worth the effort. Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Omnisend

MAY 3, 2023

Related: How to create a welcome email template (+ examples) 10 best welcome email examples 2023 [+ Templates & tips] 35 engaging welcome email subject lines [+ tester] 2. Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products.

Marketing 147

Marketing Download White Paper Recommendation 147

Retalon

SEPTEMBER 1, 2023

The average holiday shopping duration among consumers in the US has gone from an average of 7.1 Optimize pricing for varied income brackets Retailers who provide products with a range of prices, low to high, tend to do well because they attract the broadest range of consumers from all income brackets. weeks in 2018 to an anticipated 5.8

eCommerce 41

eCommerce Consumer Technology Customer Loyalty 41

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. This promotion is typically combined with a discount promotion to help convert customers. This reduces the amount of time a potential customer spends researching options and ensures their expectations are met.

Subscription 151

Subscription Payments Merchant Services Shipping Costs 151

GetElastic

DECEMBER 9, 2020

The COVID-19 pandemic has drastically changed consumer buying behaviors and accelerated the evolution of and shift to digital commerce for businesses globally. Companies that tap into the vast array of consumer touchpoints available today will have the advantage over the businesses that don’t, including those in the B2B space.

Payment Services 113

Payment Services Payments B2B B2C 113

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. In 2023, E-commerce and retail had the second-highest benchmark for CSAT scores at 81.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

OCTOBER 6, 2023

As technology evolves and more tech products become available and accessible to more consumers, the rise in competition naturally happens. “The Global Consumer Electronics Market report by Reports Insights reveals that the market is expected to record a market size of more than USD 1063.39 Billion (USD) in 2022. Billion by 2030.

Electronics 61

Electronics Social Media Accessories Customer Loyalty 61

Smile.io

JULY 7, 2023

🤝 Your online brand community has the potential to increase customer retention, which is about keeping loyal customers, as opposed to recruiting new ones. Customer loyalty follows if you’re continuing to meet customers’ expectations. Blog Jonathan Roque 4.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

Retail TouchPoints

AUGUST 30, 2023

Nearly two-thirds of consumers ( 65% ) say they “love” fewer than three brands, according to a U.S.-based With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand love and loyalty. based survey conducted by Dynata. But what’s happening in retail specifically?

Customer Loyalty 263

Customer Loyalty Retail Shipping Costs Financial Services 263

Smile.io

AUGUST 30, 2023

Recharge Payments for repeat orders “The integration with Recharge Payments streamlines repeat orders and offers a convenient auto-replenish program, benefiting Dr. Sam's by prioritizing the ease of reordering for our repeat customers,” Sarah tells us. We would highly recommend all of the above!”

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Omnisend

JANUARY 8, 2024

Returning customers also benefit your reputation, strengthening your market position. For these reasons, a 2023 report from Antavo found that 68% of brands intend to increase their spending on customer retention. Let’s explore the value repeat clients and customers can bring to your business.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. According to some DTC (direct-to-consumer) insights, the average retention rate for DTC food brands is around 31%.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

365 Retail

NOVEMBER 14, 2022

In order to maximise ROI and end the year on a high, eCommerce brands and retailers need to avoid common mistakes and leverage these key calendar dates to generate revenue and get 2023 off to a strong start. Upselling is a little like bundling and can also help increase your average order value while fulfilling the needs of your customer.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Retail 41

Retail Operations Information Customer Loyalty 41

iVend

JULY 8, 2021

AI will help retailers to flawlessly manage stock across multiple locations, increasing inventory visibility and contributing to customer experience by ensuring that the right stock is in the right stores at the right time. iVend Retail Customers iVend helps retailers around the world to enhance customer experience.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

Smile.io

OCTOBER 25, 2023

Launch your loyalty program in minutes LAUNCH A BRANDED LOYALTY PROGRAM FOR YOUR ECOMMERCE BRAND Get Started How to set up a loyalty program Through a Smile loyalty program , you can offer rewards, discounts, or other incentives as a way to acquire, engage, and most importantly retain customers.

Shopify 71

Shopify Social Media Blog eCommerce 71

Omnisend

FEBRUARY 8, 2023

Emails have become an integral part of how businesses interact with consumers at different stages of the buying journey. But this has also made it essential for them to focus on the timeliness of emails – be it cart recovery, order confirmation, shipping alerts, or an email to recommend more products to it.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Kibo

JULY 2, 2014

Consumers expect to enjoy a frictionless journey via any connected device. View all Blog Posts NRF Retail’s Big Show: Day 3 Recap Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond. Yep, no surprise there.)

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Ecommerce Platforms

MARCH 14, 2023

Here are some of the top apps worth exploring in 2023. Printful If you’re looking for an easy way to sell your own custom products without having to spend a fortune on manufacturing and logistics, Printful could be the ideal app for you. ShipBob Reviews (Feb 2023) – The Ultimate Order Fulfillment Solution?

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

Algopix

JULY 26, 2023

Furthermore, advancements in mobile technology have enabled consumers to make purchases on-the-go, further boosting eCommerce sales. Shopping cart solutions facilitate the online purchase process by allowing customers to add products to their cart, review items, and proceed to checkout securely. What are Shopping Cart Solutions?

Shopping Carts 125

Shopping Carts Payment Services 3dcart eCommerce Platforms 125

Kibo

JUNE 6, 2014

With real-time inventory visibility, you can spend less time worrying about stock-out scenarios, and more time focusing on your customers. And if a consumer is unable to purchase a desired item online, you can easily direct them to the nearest local store that has the item in stock. Improve product pricing.

Improvements 62

Improvements B2B B2C Webinar 62

Kibo

JULY 9, 2014

Why Smart Shoppers Love Your Website, But Hate Your Dealer Locator Chances are, if you’re reading this blog post, you’re a savvy consumer. And I’ll bet my afternoon chips that you’re among the 52% of US consumers who prefer to purchase products directly from a manufacturer’s website (Price Waterhouse Cooper).

B2C 62

B2C B2B Shipping Costs Webinar 62