Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. I’ve heard that we’re not seeing faster sales cycles, which means that [retailers] are eager to learn but not necessarily to make the changes that need to happen.”

ACH 285

ACH Multi-channel Technology Customer Retention 285

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. A lot of the same rules apply for user interface (UI) as they do for in-store commerce,” explained Pitié in an interview with Retail TouchPoints. Ecommerce sales are expected to hit $6.3 Pitié: Visits have never been so valuable.

Merchant Services 257

Merchant Services eCommerce Channel Mobile 257

Retail TouchPoints

APRIL 23, 2021

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. Retail is a massive industry. billion by 2024.

Retail 284

Retail Operations Customer Retention Order Fulfillment 284

Retalon

FEBRUARY 15, 2024

In the fiercely competitive retail landscape, the strategic use of retail analytics insights stands as a beacon for businesses aiming to surge ahead. Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty.

Retail 41

Retail Operations Information Customer Loyalty 41

GetElastic

NOVEMBER 9, 2021

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. In an environment once dominated by retail, more industries across the board are adopting the digital path. The New Normal: Digital commerce is becoming more mainstream.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. However, just as important as control is transparency, something that more brands and retailers are providing. Two-thirds of respondents ( 66% ) said this was very important to them.

Marketing 279

Marketing Consumer Information Customer Retention 279

ViiBE Blog - Retail

JUNE 2, 2021

With that in mind, AR is thus the perfect solution if your organization aims to face the current challenge within retail – to resolve issues quickly and resolutely while providing a smooth and stress-free experience for customers. How is augmented reality used in retail? What areas of retail is AR most commonly used for?

Retail 52

Retail Customer Retention Technology Customer Experience 52

GetElastic

DECEMBER 1, 2021

As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Gartner even predicts that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services, such as subscriptions, attached to physical products.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Omnisend

APRIL 27, 2021

Not only does this allow your business to provide a unique and quality experience for your customer, but it also helps increase customer retention rates. An excellent way to up your customer satisfaction game is by using an omnichannel marketing strategy for your fashion ecommerce business. billion in 2024.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Omnisend

APRIL 15, 2021

billion by 2024 as more and more people tune in to get top-notch advice on boosting their online businesses. Hosted by Kunle Campbell, The 2x Eccommerce podcast teaches you customer retention strategies and how you can turn prospective customers into loyal customers. 2X Ecommerce podcast.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Fabric

DECEMBER 22, 2023

Modern commerce services can enrich the customer experience and get you on the nice list! For example, having a multi-channel sales presence was more important than ever as customers wanted convenience to shop where they wanted, how they wanted. million people visiting physical retail locations and 134.2 Read on to learn how.

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. greater than their investment.

Customer Retention 109

Customer Retention Customer Loyalty Technology Events 109

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. Retail TouchPoints (RTP) How have consumer behaviors shifted for brands within the CPG category specifically?

Food and Beverages 304

Food and Beverages Games Consumer Customer Retention 304

365 Retail

SEPTEMBER 30, 2022

in October, the highest since September 1980, while the economy will contract until early 2024 and living standards will drop by 5% over the next two years. For retailers, the prospect of a recession is tough. Those retailers that were struggling before the pandemic will likely see their declines increase further.

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Smile.io

JANUARY 10, 2024

How to set up a Shopify Plus loyalty program  Through a Smile loyalty program, you can offer rewards, discounts, VIP tiers, and other incentives as a way to acquire, engage, and, most importantly, retain customers. Turning your current customers into brand advocates requires an incentive.   Source: Smile.io

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Kissmetrics

SEPTEMBER 19, 2020

percent by 2024, up from 77.3 The retail apocalypse and a worldwide pandemic have boosted ecommerce growth. This is a huge opportunity for ecommerce retailers. As an industry, ecommerce is expected to grow at a minimum of 6.3 percent per year. According to Statista , user penetration will be 82.2 percent in 2020. Conclusion.

eCommerce 275

eCommerce eCommerce Marketing Shipping Costs Shopify 275

ROI Revolution

AUGUST 5, 2021

Last month marked the ninth month in a row of total retail sales growth as the world recovers from a pandemic that led to total retail sales declining 10.5% Total retail sales were up 11% year-over-year this June, a 10.4% of all retail sales ( eMarketer ). When it comes to large retailers and department stores, 58.2%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. As a result, retailers had less of a need for their shipping containers, and the containers were put away and saved for later. US retail ecommerce revenue was just $285.9 growth this year. million by 2022.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. Ecommerce retail sales are projected to grow 14.3%

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

Mobile retail commerce sales grew 31.5% By 2022, mobile retail revenue will pass $432 billion, a 25.1% By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. are seeing customers be less willing to pay full price. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Total retail sales will reach a record $5.86 Retail sales will remain steady at around 3.5% Retail sales will remain steady at around 3.5% yearly growth, with ecommerce at 13% and total retail at 3.4%.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Retail ecommerce has nearly doubled since the coronavirus pandemic started. Retail as a whole saw tremendous growth last year. of all retail sales. That means total retail sales growth will amount to 2.5% The COVID-19 pandemic has sparked a true customer transition to digital. of total retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

eMarketer projects that US retail ecommerce sales will grow to $843.15 While this isn’t as pronounced of an increase as we saw in 2020 from 2019 ($600.1B), marketers and executives should note that these are levels of ecommerce that experts didn’t expect we would reach until 2024. billion in 2021 (up from $794.5B December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

NOVEMBER 4, 2021

As a result, retailers had less of a need for their shipping containers, and the containers were put away and saved for later. But this year, consumer demand for products surged earlier than expected – and retailers and container companies weren’t prepared. US retail ecommerce revenue was just $285.9 growth this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Every industry has undoubtedly been impacted by the COVID-19 pandemic – but the apparel and retail industry has felt some of the biggest shockwaves. The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Computers and consumer electronics represent 22% of all retail ecommerce sales. How apparel retailers & brands have responded to the pandemic. Omnichannel retailers Kohl’s and Nordstrom Inc. YoY growth.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

APRIL 8, 2021

The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. Many retailers have been forced to carefully rethink their strategy in light of COVID-19. At the same time, the retail giant is shutting roughly 30% of its North American stores. February 25 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

DECEMBER 3, 2020

Where 80% of traditional retailers have seen sales decline since the pandemic started , only 22% of D2C brands have a seen a dip. more with online retailers this holiday season , a total of $198.73 Growth is expected to stay largely on target with pre-pandemic estimates through 2024, with user growth continuing to remain modest.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Growth is expected to stay largely on target with pre-pandemic estimates through 2024, with user growth continuing to remain modest. million social media users in 2020, and that number is expected to grow to 226 million by 2024. Retail sales, however, continue to decline, down 3.9% retail ecommerce up 44.5% decline in Q1.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

FEBRUARY 2, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. Ecommerce retail sales are projected to grow 14.3% Retail ecommerce sales grew 27.6% Meanwhile, total global retail sales declined 3.0%. in 2020 after being projected to decline 16.5%

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 1, 2020

Retail sales, however, continue to decline, down 3.9% retail ecommerce up 44.5% With market share being ceded to retail giants and big box retailers like Amazon, Target, Walmart, and Best Buy, department stores and malls have slowly but surely been on the decline for decades. retailers grew 30.1% – that’s $60.42

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

SEPTEMBER 9, 2020

With market share being ceded to retail giants and big box retailers like Amazon, Target, Walmart, and Best Buy, department stores and malls have slowly but surely been on the decline for decades. of retail sales in 1992, which was down to 3.7% retailers grew 30.1% – that’s $60.42 The end was in sight pre-Covid.”

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147