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US Offline Retail Sales Will Reach $4.2 Trillion By 2028

Forrester eCommerce

Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”

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Stop: Your Customer Journey isn’t Benefitting Your Customer

Retail TouchPoints

That said, there is still substantial untapped opportunity within ecommerce, and one of the biggest barriers to online shopping is completely in control of the retailers themselves. Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. Here’s why.

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How Boisson Benefits From — and Fuels — Non-Alcoholic Beverage Category Growth

Retail TouchPoints

billion in revenue by 2028. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. Commerce Retail executives and analysts will explore the future of commerce and how the convergence of content, community and commerce will drive future technology investments.

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Digital Beauty Brand IL MAKIAGE Bolsters Tech Stack with Computer Vision Acquisition

Retail TouchPoints

” IL MAKIAGE joins a growing list of retail and consumer brands that are acquiring tech companies to bolster their data-driven capabilities. Even smaller companies like 1822 Denim have been able to boost conversions and consumer confidence using this type of technology. billion by 2028, according to Grand View Research.

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Clean Data, Clean Planet: How Online Retailers can use Data Analytics to Reduce Their Carbon Footprint

Retail TouchPoints

Operational efficiency in ecommerce has never been more important. A recent Europe Ecommerce report highlighted that 94% of Chinese, 76% of Europeans and 69% of Americans surveyed said they would boycott carbon negative companies. Based on social media analysis on consumer sentiment. Preventing, Reducing and Managing Returns.

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The Impact of Live Commerce on Shopping

Smile.io

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.    Since then, the live commerce sector has grown massively , reaching a value of $1,498.7 billion by 2028.   So, just how is live commerce impacting the retail sector?