Fri.Sep 10, 2021

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Meet The Most Interesting Investor Segment: The Digitally Savvy Delegator

Forrester eCommerce

Digitally savvy delegators are an overlooked segment and represent an attractive opportunity for wealth management firms right now. As incumbents and fintechs alike continue to compete for customers, firms need to understand who digitally savvy delegators are and design the right solutions to attract and retain them. I recently published a report about this customer […].

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9 AI Tools for Successful Marketing Funnels

Kissmetrics

Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes.

Marketing 290
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July And August 2021 Research Recap — Cloud And Tech Operations

Forrester eCommerce

Greetings everyone! Each month, the infrastructure and operations (I&O) team writes incredible research. As a research director, I get to not only see the final outcome but also all of the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls […].

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How to Create a Wikipedia Page

Kissmetrics

Wikipedia is an ever-evolving, user-generated encyclopedia that allows users to add content, including pages, articles, and general knowledge. Topics span from pinball to Prometheus and everything in between. If you’re interested in creating a Wikipedia page for your business or marketing endeavors, you should know upfront that getting a page added to the encyclopedia is notoriously challenging.

Article 287
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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CISOs And The Trust Imperative

Forrester eCommerce

There is no executive role that better aligns with the trust imperative than the CISO. Find out why and how it may impact your organization directly.

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From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience

Retail TouchPoints

Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building out its omnichannel experiences: in the last 18 months , the retailer has launched virtual hair coloring parties, added video consultations and introduced video screens at its Color Bars.

More Trending

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Making It Work! Curbside Pickup Edition

Retail TouchPoints

We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will we continue to see retailers invest heavily in refining and optimizing the curbside experience? Join Alicia Esposito of Retail TouchPoints, and Aptos’ Dave Bruno and Richard Willis, as they discuss how retailers can turn “click and collect” into “click and CONNECT.”.

Consumer 219
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Meet The Most Interesting Investor Segment: The Digitally Savvy Delegator

Forrester eCommerce

Digitally savvy delegators are an overlooked segment and represent an attractive opportunity for wealth management firms right now. As incumbents and fintechs alike continue to compete for customers, firms need to understand who digitally savvy delegators are and design the right solutions to attract and retain them. I recently published a report about this customer […].

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Amazon to Deploy Just Walk Out Tech in Two Whole Foods Stores in 2022

Retail TouchPoints

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. and Sherman Oaks, Calif., set to open next year. Amazon’s Just Walk Out (JWO) technology uses a combination of computer vision, sensor fusion and deep learning to allow customers to shop as they normally would, then leave the store with the items they’ve collected without going through a checkout line.

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CISOs And The Trust Imperative

Forrester eCommerce

There is no executive role that better aligns with the trust imperative than the CISO. Find out why and how it may impact your organization directly.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Clarus Commerce Expands Loyalty Options With Acquisition of PrizeLogic

Retail TouchPoints

Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’ core competencies and proprietary technologies. The companies seek to leverage their loyalty, rebate and promotion solutions to help retailers drive engagement. A recent Clarus Commerce study found that 68% of shoppers believe their loyalty is more difficult to maintain than ever before.

Gifts 213
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Differentiate Your Brand with CX for the Modern Holiday Shopper

lateshipment

Why Ecommerce Brands Must Double-down on CX. Today’s eCommerce landscape has become highly competitive. There are tens and hundreds of brands with the same product and price ranges, leaving customers with a multitude of options. But how can a brand grow in this scenario? How can a brand differentiate itself from its competitors and cement itself in customers’ minds for a long time to come?

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UPS Seeks Share of Same-Day Delivery Market with Roadie Acquisition

Retail TouchPoints

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Roadie’s crowdsourced network of 200,000 drivers have delivered orders to more than 20,000 ZIP codes, according to the company. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie, which employs drivers using their own vehicles, can encompass shipments that aren’t compatible with UPS processes, such as perishables or items

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Audience Intelligence: How it Future-Proofs Your Ecommerce Store

Omnisend

Reading Time: 9 minutes. Take a look at any successful business and you’ll likely find many important and universal similarities. One of these is the ability to understand their audience, as well as how to accommodate them. However, the truly successful will know how to surpass customer expectations and strive to foster strong customer relationships.

eCommerce 148
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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REI Expands in Women’s Activewear Through Athleta Collaboration

Retail TouchPoints

REI Co-op will stock a curated selection of Athleta products at 135 of its stores nationwide and online. The wholesale partnership will help Athleta meet its goal of reaching $2 billion in net sales by 2023 while giving REI a selection of women’s activewear items — a category that has held strong throughout the pandemic. The collection will include some of Athleta’s core lifestyle, hike and yoga bottoms, along with key tops and accessories.

Outdoor 195
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Employee Spotlight: Steve Ramage

GetElastic

Steve Ramage is a Senior Software Architect, who has been a part of the Elastic Path team in Vancouver for almost three years. Steve has a master's degree in computer science, and about 11 years of industry experience. Keep reading to learn what it’s like to be a Senior Software Architect at Elastic Path! Q: What does a Senior Software Architect do?

Hobbies 148
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What Makes a New Business Attractive to Online Users

Retail Technology Review

By Richard Adams, freelance journalist For most entrepreneurs out there, running a new business is like going through a popularity contest. It can be challenging for any company to thrive without the necessary relevance, what more with a startup. Therefore, an essential part of startup management is to make sure that your business is as attractive as possible to your target audience.

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Best Dropshipping Companies for Every Niche

eCommerce CEO

As an ecommerce business, it’s easy to get products to your customers in multiple ways. You can handle the jobs yourself, from online order to fulfillment. Or hire a professional company to handle this duty for you. If you want someone else to fulfill your orders, dropshipping may be the way to go. Dropshipping companies … Best Dropshipping Companies for Every Niche Read More ».

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Get MACH Ready with Orium, Commercetools, and Contentstack

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Post-pandemic: The Digitalisation of The Retail Industry

Retail Technology Review

By Ed Smith, freelance journalist After a whirlwind of years navigating our way through the pandemic, many businesses were forced to temporarily shut their doors. Perhaps one of the most largely affected industries was retail.

Retail 134
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Peloton launches private label apparel brand

RetailDive

Peloton Apparel features men's, women's and gender-neutral styles, but enters into a category with fierce competitors like Lululemon and Athleta.

Apparel 111
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What Is Social Commerce and How Do I Use It?

ROI Revolution

Published September 10, 2021. Since Pinterest unveiled Buyable Pins in 2015, the social media industry has been moving toward a more shoppable future. Instagram Checkout and Facebook Shops thrust brands further down the path as consumers got more familiar with purchasing via social media. Social commerce sales in the United States are expected to rise to $36.09 billion this year, a yearly increase of 34.8%.

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NYC home goods retailer ABC Carpet & Home files Ch. 11

RetailDive

More than a century old, the company skidded into bankruptcy with plans to sell itself after COVID-19 weighed on its sales and supply chain.

Supplies 117
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Which E-Commerce Order Processing Solution Is Scalable?

Fabric Blog

When a company decides to switch to an e-commerce order processing solution that is versatile enough to scale alongside its business, there are three main reasons why :

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PayPal agrees to buy Paidy for $2.7B

RetailDive

The digital payments titan said it's buying the Japanese company to expand its "capabilities, distribution and relevance" in the third-largest e-commerce market in the world.

PayPal 93
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2021 Holiday Commerce: By the Numbers

Kibo

How do you build a customer-centric holiday shopping season strategy following an uncertain 2020? It starts with understanding the latest ecommerce trends and shifts in customer shopping habits. Here’s a sneak peek at some of the research and recommendations we uncovered in our 2021 Holiday Guide: Preparing for a Customer-Centric Holiday Landscape. The 2021 Holiday Guide: Preparing for a Customer-Centric Holiday Landscape.

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The Weekly Closeout: GameStop may team with AMC and Banana Republic thinks of itself as. Wakanda?

RetailDive

What's better than two meme stocks coming together? Banana Republic's vision for its new brand identity, which includes some ambitious comparisons.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Burlington Arcade Launches Thomas Goode & Co Boutique

365 Retail

Burlington Arcade, the historic retail destination in London’s Mayfair, has announced that luxury homeware house Thomas Goode & Co have relocated to the iconic London shopping destination. The renowned label – home to the world’s finest tableware, china, silverware and glassware, stocking global brands including Hermes, Vivienne Westwood, Christian Lacroix and Missoni – has been based in Mayfair for almost 200 years, and is delighted to now present their luxury tablew

Gifts 62
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Walmart nixes quarterly bonuses for store workers

RetailDive

The retailer said that it will implement the phase-out at the end of the third quarter, after hiking up hourly wages by $1.

Retail 90
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Ikea in talks to buy former Topshop flagship store

365 Retail

Ikea has reportedly agreed to take on Topshop’s flagship store on Oxford Street for around £385m. According to real estate publication React News the Swedish furniture giant has also bought the 73,000 sq ft NikeTown and a 4,700 sq ft Vans shop, adjacent. Ikea is thought to be planning a sustainable flagship store at the Oxford Street site, which is in the heart of one of London’s most popular shopping districts and once saw 400,000 customers each week before TopShop disappeared from our hi

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Questions to Ask Before Buying a Business: Tips for the Wise Entrepreneur

Korona

Buying an existing business is a very different venture than starting your own business. And it’s important to carefully consider all the pros and cons and know what to ask, both yourself as well as the business owner, exactly the right questions before finalizing a purchase. Just like starting a new business from scratch, failure to take the right preliminary steps can result in a poorly run operation and even store closure.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.