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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

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Achieve high growth by keeping customers coming back to your eCommerce website

Kissmetrics

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s important to set the scene.

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How The Minifig Co. Uses Embedded Loyalty to Drive Sales

Smile.io

a DTC brand that sells premier custom-printed LEGO© minifigs, minifig accessories, and building kits.          View this post on Instagram A post shared by The Minifig Co - Custom LEGO Minifigs (@theminifigco) The Minifig Co. This revolution opened doors for other creative brands.

Toys 58
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mPOS – bringing back the human touch to in-store shopping

iVend

Complementary items – once the shopper has chosen an item, the associate can use the mPOS to show them accessories or matching items in a set. The use of mPOS to deliver all the above functions elevates the customer experience, and brings back the human touch in shopping. What software do I need on an mPOS?

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Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

Retail TouchPoints

A Path to Retention and Expansion Graf Lantz’s collection of handbags, accessories and homeware items are designed so that people don’t have to buy them again within a year. Anecdotally, we hear from our customers that they’re still using bags and laptop sleeves from 10 years ago.

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23 Black-Owned Businesses to Support in 2023

Smile.io

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.