RIS News

SEPTEMBER 11, 2023

CNG is continuing to invest in its omnichannel and membership efforts, having recently renewed a partnership that will grant the company access to data-driven insights and predictive analytics.

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Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Omnichannel Fulfillment Shipping Costs Social Media 306

Retail TouchPoints

JANUARY 11, 2023

It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media.

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Retail TouchPoints

MARCH 5, 2021

Constellation Brands — home to top beer, wine and spirits brands including Corona, Modelo Especial, Kim Crawford, Meiomi and SVEDKA Vodka — is embarking on a digital transformation driven by advanced data analytics and expertise from the DTC world. That’s when Empathy Wines caught his eye.

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Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. People know us for snowboarding.

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Retail TouchPoints

APRIL 6, 2022

Productsup works with more than 900 global brands, retailers, marketplaces and service providers to help online sellers gain control over their omnichannel presence.

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Omnichannel Management Channel Consumer 287

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

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POS Omnichannel Retail Social Media 96

iVend

OCTOBER 16, 2023

Read how our analytics system helps retailers with personalization. Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience.

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Retalon

SEPTEMBER 22, 2022

Omnichannel analytics has never been more important than it is today. The post Omnichannel Analytics in 2023 (Everything You Need to Know) appeared first on Retalon.

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RTP blog

JANUARY 9, 2019

The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and industry observers. The seventh annual Retail TouchPoints Omnichannel Survey shows where retailers are succeeding in connecting with the consumer, as well as where they need to improve.

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RIS News

AUGUST 24, 2023

La-Z-Boy will leverage an omnichannel listening XI Platform, allowing them to use deep-learning AI and text analytics to better understand their customers’ needs.

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Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.

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Omnichannel POS Fulfillment Operations 214

Retail TouchPoints

MARCH 2, 2023

Engage3 aims to help retailers grow revenue and drive store trips by tracking and optimizing their price image through the Omnichannel Intelligence module, part of the Price Image Management suite.

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Dynamic Action

AUGUST 18, 2023

Retailers who want to keep up must implement an omnichannel approach. The omnichannel experience entails a customer-centric approach to create a unified shopping experience for customers. Brands can develop an omnichannel retail experience by implementing an AI-driven visual merchandising platform like EDITED.

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Retail TouchPoints

AUGUST 17, 2022

Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020. I’m thrilled to have Christie step into the role of Chief Marketing Officer,” said Gass in a statement. “She 18, 2022.

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Marketing Omnichannel Consumer Customer 304

Groove

APRIL 16, 2024

Speaking of features that are ready to go right out of the box, Magento offers a long list of advanced tools and features that includes things like sophisticated project management tools, insightful analytics and reporting features, marketing and promotion tools, and a wide range of third-party extensions, apps, and integrations.

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BigCommerce Magento Multi-channel Shopify 364

365 Retail

APRIL 2, 2024

This shift towards round-the-clock omnichannel support reflects a profound understanding of modern consumer expectations for seamless, accessible, and immediate service, irrespective of time or platform. Such expectations have promoted round-the-clock omnichannel support from a luxury to a critical business necessity.

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

APRIL 6, 2022

The technologies we’re referring to include video analytics and computer vision, thermal sensors, motion detectors, geospatial analytics, CRM omnichannel solutions and AR/VR to name a few, all of which cover a range of capabilities and price points. Driving Shopper Engagement. Rohan Sanil is CEO and Co-founder of Deep North.

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Dynamic Action

OCTOBER 10, 2023

Summary Predictive analytics is vital in the retail industry, using historical and current data and automation for improved decision-making. The evolving retail landscape, including omnichannel, digitalization, and hyper-personalization adds complexity to an already challenging role. Your world is constantly changing.

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Retail Automotive Omnichannel Demo 62

Forrester eCommerce

DECEMBER 2, 2020

Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.

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Omnichannel Technology Customer Experience Information 276

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

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POS Omnichannel Supplies Mobile 245

Retail TouchPoints

SEPTEMBER 26, 2023

Once campaigns are out in the field, advertisers will be able to amplify their messaging and then effectively measure return on ad spend using real-time analytics, post-campaign performance readouts and other insights.

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Retail TouchPoints

JANUARY 12, 2023

The AI-driven solution aims to leverage advanced analytics and forecasting for enhanced decision-making and optimized SKU and omnichannel management. Centric Planning utilizes cloud-native architecture, enabling high-speed processing and powerful performance even when handling large volumes of data.

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Retail TouchPoints

JUNE 9, 2022

The addition of the AEP, which employs customer journey analytics, will minimize the chances of customers receiving offers for unrelated goods in the days following a transaction, creating a more efficient marketing strategy. In April 2022, the retailer appointed Matt Carey to the newly created role of EVP of Customer Experience.

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Retail TouchPoints

APRIL 21, 2023

She will continue to oversee ecommerce strategy and omnichannel development, with an added emphasis on customer marketing, engagement, analytics and more. JCPenney has named Katie Mullen, who previously served as the retailer’s Chief Digital Officer (CDO), as its new Chief Customer Officer.

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Groove

MARCH 6, 2024

Diehard users love the interface for the way it facilitates truly polished omnichannel campaigns, as well. For example, the predictive AI analytics offered by Klaviyo are top-notch, while HubSpot is CRM-first and the platform’s interface reflects that. However, Klaviyo really excels here thanks to its advanced approach to segmentation.

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Social Media Customer Data Shopify Magento 370

Retail TouchPoints

FEBRUARY 2, 2024

The exact definition of unified commerce, and in particular its relationship to the idea of “omnichannel,” varies depending on who you ask. Some see it as the next evolution of omnichannel, others as the technical underpinnings that make true omnichannel experiences possible. Now, they’re looking to have conversations.

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Retail TouchPoints

DECEMBER 1, 2022

The process also will provide data analytics to the retailer and the brands, allowing them to better serve customers. In March 2022, Macy’s launched its Own Your Style platform, which supports the retailer’s omnichannel growth with data-driven personalized recommendations, branded content, sequenced storytelling and in-person expert advice.

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Technology Omnichannel Recommendation Customer 289

365 Retail

SEPTEMBER 20, 2023

Unilever-owned fine food and gourmet ingredient brand Oswald, has partnered with MoEngage , the leading insights-led customer engagement platform, to power personalised, omnichannel engagement at scale to drive customer interaction and performance.

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Retail TouchPoints

MARCH 14, 2024

Seamless Omnichannel Sales Attribution Running campaigns depends on specialized, integrated software that provides a platform to buy and sell media, manage campaigns and optimize omnichannel advertising experiences across print, digital, streaming, out-of-home and digital-out-of-home media.

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Retail TouchPoints

APRIL 13, 2022

Ask Chris Abbruzzese, VP of Trade Marketing for Bollé Brands , how the company increased year-over-year sales by 456% from January 2020 to January 2021, and the answer will be a somewhat unlikely one: augmented reality (AR).

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Retail TouchPoints

JANUARY 28, 2022

Athleticwear retailer Finish Line is working to optimize its merchandising strategies across its operations with the help of Aptos.

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Pivotree Blog

DECEMBER 6, 2023

To succeed in this dynamic environment, it is crucial for modern commerce to align seamlessly with the supply chain, particularly in the context of omnichannel strategies. In this blog post, we will explore the importance of aligning your omnichannel commerce operations with your supply chain and outline six key transformative benefits.

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Retail TouchPoints

JANUARY 24, 2024

As the lines between physical and digital retail blur, an omnichannel approach emerges as a key strategy, creating a dynamic and engaging shopping and leisure experience for Generations X, Z and Alpha. This omnichannel approach bridges the convenience of online shopping and the desire for in-person connections.

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Retail TouchPoints

SEPTEMBER 28, 2022

Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline.

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