Proactively Resolving Delivery Issues: The Key to Stellar Customer Experience in The Last Mile
lateshipment
FEBRUARY 26, 2020
Picture this : You’re a retailer based in Chicago, dealing in apparel and your loyal customer John has ordered a tux for his high-school reunion from your store. You pick it, pack it, and ship it via an expedited service from your shipping partner. So much for paying your shipping carrier all those dollars.
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