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The Ultimate Guide to Customer Retention

Smile.io

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

New state-of-the-art generative AI models for text, images, high-fidelity videos and 3D assets can be trained and fine-tuned with retailers’ proprietary data, representing their specific brand and tone and with appropriate guardrails to do domain-specific tasks. Another use case for AI models is to determine customer sentiment.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

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Building Profitable Pricing Strategies on Leading Marketplaces

Smile.io

Nowhere is this more evident than on popular online marketplaces, where the art of pricing can make or break your business. They encompass the art and science of determining the optimal price for products or services offered to customers.

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Retailer or Manufacturer—Can You Enhance Performance With More Effective Customer Satisfaction Surveys?

Wiser

Businesses gain insights that can help identify trends, measure the impact of recent changes, measure customer satisfaction, and compare performance against industry benchmarks. Designing Effective Customer Satisfaction Surveys Crafting a robust and effective customer satisfaction survey is an art in itself.

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Crafting A Unique Brand Identity And Customer Engagement In Retail

RetailMinded

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers.

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Personalization Strategies To Help Retailers Survive the Pandemic

Kibo

Personalization is a combination of art and science. The science is where you rely on that high-fidelity data about the customer—their browse behavior, what they did in each channel and what products they purchased. It’s their customer retention strategy. And in a lot of cases, BOPAC is even faster than Amazon.

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