Kissmetrics

DECEMBER 6, 2020

Constant Contact – Best for ecommerce Zoho Campaigns – Best for simple campaigns Sendinblue – Best ease-of-use Marketo Engage – Best for segmentation and personalization Pardot – Best for B2B marketing. This is especially true of your existing CRM and any other customer data sources. Every step.

Marketing 362

Marketing Multi-channel B2B Management 362

Kissmetrics

JANUARY 6, 2021

HubSpot – Best for scaling quickly Nutshell – Best for B2B sales teams Less Annoying CRM – Most affordable solution for sales and marketing Nimble – Best for teams using Microsoft 365. No small business wants to spend resources migrating their customer data while they’re trying to grow.

Payment Services 313

Payment Services B2B Information Management 313

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Data Analytics.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Optimizely

FEBRUARY 6, 2018

This true story is one of many examples of personalized marketing failure , or how to really annoy your customers by suggesting products based on vague demographical data such as gender or age. Here’s how your customer data can better power truly personalized marketing efforts. Gather relevant customer data.

Marketing 277

Marketing B2C Customer Data Channel 277

Groove

JUNE 25, 2020

The BigCommerce & HubSpot Integration by Groove Commerce helps you automatically sync all customer and order data from BigCommerce with Hubspot's smart lists and reporting tools. Sync order data into deals, and sync customer data from orders into contacts. Most recent order total. Lifetime revenue.

BigCommerce 349

BigCommerce B2C B2B eCommerce 349

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Business (B2B). Training the New B2B Buyer. It’s Now or Never.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 199

eCommerce Order Fulfillment Fulfillment Multi-channel 199

Optimizely

NOVEMBER 1, 2018

Both of the above are examples of B2C products, but the length of the sales cycle is very different for the two products. Your buyers don’t just click on an Instagram ad and make an impulse purchase — it takes a lot more work and is more similar to B2B sales. Consideration. Use triggers to improve content marketing.

B2C 354

B2C Marketing B2B Article 354

Optimizely

JANUARY 29, 2019

The Customer Data Platform (CDP) and Business-to-Consumer Customer Relationship Management (B2C CRM) promise similar capabilities, but deliver very different functionality for marketers. A Customer Data Platform is defined as a marketer-managed system that unifies known customer data and is also accessible to other systems.

B2C 210

B2C Customer Data eCommerce Platforms B2B 210

Kissmetrics

OCTOBER 5, 2021

For example, some techniques like customer recommendations may not work for everyone. Whatever information you ask for, keep it short and sweet, like this example: Next, use integrations to gather even more data. Once you’ve started collecting the right kinds of data, you can personalize your subject lines.

eCommerce 334

eCommerce Recommendation Customer Data Marketing 334

Retail TouchPoints

DECEMBER 23, 2022

One good example is Black Friday: holiday sales and discounts are starting earlier every year. Prioritiz e profitability and customer experience to help retailers fight the impact of inflation. With consumers pulling back on spending due to rising prices, retailers must evolve as well. Retail is already changing.

eCommerce 211

eCommerce Shipping Costs Retail Recommendation 211

Retail TouchPoints

AUGUST 24, 2022

The same study highlighted three common pain points of the brick-and-mortar self-checkout experience, including the need for employee assistance and manual entry for certain items ( i.e. produce in a grocery store), among other examples. Use the data you have to your advantage. The same problem exists in ecommerce.

Payment Services 264

Payment Services eCommerce Shipping Costs Shipping 264

Ecommerce Platforms

JULY 12, 2021

Most B2B companies still choose to trade offline – currently, the offline B2B industry generates a massive $6.7TN annually. However, for smaller offline B2B businesses, moving to the online world is no small feat. The marketplace changes, customer needs shift, and technology evolves; in short, things online move fast.

Merchant Services 151

Merchant Services Payment Services B2B B2C 151

Blue Acorn

SEPTEMBER 13, 2017

That’s what B2B ecommerce segmentation and personalization attempt to mimic. They watch for behaviors and collect demographic information, then address customers with relevant product offers and content as a salesperson would. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI.

B2B 60

B2B Payments eCommerce Magento 60

GetElastic

AUGUST 2, 2022

They will continue to skyrocket with each new storefront, and any integrations to third-party systems will have to be repeated to ensure that some portion of your eCommerce stack (customer data, for example) is unified. Want to work towards unifying your customer data? Go to Eval Tool.

Multi-channel 78

Multi-channel Customer Data B2B eCommerce 78

Optimizely

JANUARY 16, 2018

After all, your sales process is very different than the B2B companies this software was built to serve — you don’t have an army of salespeople on the phone, your sales cycle is shorter, and your target audience is far larger than most B2B businesses. But where is your detailed customer data?

eCommerce 191

eCommerce B2C Social Media Customer Data 191

GetElastic

MAY 16, 2019

Getting your B2B business ready for the digital era is no small feat. And just when you think you are done…you have to roll up your sleeves and get going all over again as business needs change and customer expectations evolve. For example, Rolls-Royce is selling jet engines to airlines on a pay-per-use model.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. An omnichannel OMS uses real-time inventory data combined with capturing orders and facilitating process fulfillment across online and offline commerce channels. Omnichannel shopping isn’t just a passing trend.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Kibo

OCTOBER 5, 2021

This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers. Personalization is important for both B2C and B2B ecommerce experiences. Just like consumers in the retail shopping space, B2B buyers want their buying process to be easy, personalized, and relevant.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Onilab User Guides

DECEMBER 21, 2018

Magento has been named a leader in the Forrester Wave: B2B Commerce Suites For Midsize Organizations, Q3 2017 [link] pic.twitter.com/dEaxKYI8Ga. But leaked CC data can lead to even more problems. For example, Stripe will immediately freeze merchant accounts that have exceeded their fraud/chargeback monitoring program thresholds.

Payment Services 45

Payment Services Merchant Services Payments Magento 45

Fabric

NOVEMBER 2, 2023

Examples of platforms that were incapable of scaling to meet surging demand include Nike’s and Ulta Beauty’s websites during Black Friday sales in 2022. Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS).

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Optimizely

JANUARY 30, 2018

The customer journey today is incredibly complex, with consumers hopping from one channel to another in a tangled web until they finally reach the checkout. At the moment, it’s likely that all this customer data is caught up in a multitude of systems — from ecommerce platforms to marketing automation to paid ad platforms, etc.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Retail TouchPoints

JULY 22, 2022

For example, over the past few years DE&I [diversity, equity and inclusion] has been a big priority for us, so we’ve been finding and curating Black and Asian and Latinx and LGBTQIA+ brands and telling their story. Stiefel: ShopStyle Collective is our B2B influencer business.

Fashion 287

Fashion Arts eCommerce B2B 287

Omnisend

JULY 26, 2023

WYSIWYG – what you see is what you get YOLO – you only live once How to use text abbreviations Check out these examples and tips on using text abbreviations in your business and marketing SMSs. Example 1: Sharing a discount “Visit ABC Clothing Store ASAP for a great deal! Example 4: Customer service “Thank you for contacting Omnisend.

Games 60

Games B2B Clothing Events 60

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

RTP blog

JULY 14, 2017

Two-factor authentication — asking customers to establish “trusted” devices, for example — can boost security without adding friction to the customer experience. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information. Monitor behavior. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

FastSpring

SEPTEMBER 16, 2021

For example, at FastSpring, we have a lot of data about online shopping carts. Beyond protecting customer data, your company can be at risk when taking money online. “What measures does it impose to assure it’s safe from scams, phishing, and other digital hacks, which can scare customers away?

Payment Services 135

Payment Services Merchant Services Payments ACH 135

RTP blog

MAY 17, 2019

These systems include everything from managing inventory and staff to maintenance and customer data — any activity that keeps the shop running smoothly. For example, associates can instantly see when a product went out of stock and identify the root cause, such as staffing issues or shelf capacity.

Operations 150

Operations Small Business Retail Retail Mobile 150

Kibo

APRIL 19, 2022

Examples include: A consumer buys a pair of Nike sneakers in a physical Macy’s store or on Macys.com. In the above examples, fulfillment may be handled differently—for example, the iPhone might be shipped from an Amazon warehouse or directly from Apple’s U.S. The D2C model supports customers by fully understanding them.

Payment Services 127

Payment Services Customer B2C Social Media 127

BigCommerce

DECEMBER 20, 2017

Let me give you an example: 2017 has been the year of Facebook Advertising. Now, brands must look to new tactics to make their customer experience a differentiator. When personalizing a site experience, brands use a variety of known customer data points to serve contextually relevant content and products.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Optimizely

JUNE 10, 2020

Sephora is a great example of a brand that is known for their loyalty program ( and biasly, it is one my favorite loyalty programs ). Using a Customer Data Platform you can understand product performance and surface personalized recommendations through web modals and emails, driving more repeat purchases.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Pivotree Blog

NOVEMBER 7, 2022

Why & How Customers Buy. For example, a shopper may decide to buy from your business because: You have the product they want. An omnichannel cart is an example of this shift. When a customer encounters an out-of-stock in the aisle, they want to know their options. For example: Is the item available for shipping? .

Shipping Costs 52

Shipping Costs Payment Services Shipping Omnichannel 52

Omnisend

SEPTEMBER 9, 2021

The fact is that online business trends play a vital role in day-to-day B2B operations and, according to Insider Intelligence , B2B ecommerce site sales are likely to reach $1.5 Curating a buyer persona is a vital and effective sales technique that helps you understand your customers and their shopping patterns. billion in 2021.

Small Business Retail 148

Small Business Retail Shipping Costs Social Media Omnichannel 148

365 Retail

SEPTEMBER 30, 2022

For example, increaing customer retention by 5% can lead to a 25% to 95% increase in profit. . But keeping existing customers can be challenging during a recession as spending habits are radically different. Whether they’re B2B or B2C, customers are far more price sensitive and just focus on the essentials.

Customer Retention 69

Customer Retention Retail B2C Customer Loyalty 69

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8 This in turn can help increase customer engagement, loyalty, and lifetime value. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

BigCommerce

APRIL 24, 2018

Get more flexibility and customization from your ecommerce platform. Bring B2B Complexity Online. The cart or the SaaS platform manages PCI compliance for the brand, as well as checkout best practices, and pulls on APIs or EDIs to sync with other decoupled solutions to ensure brand data is updated across the board.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Ecommerce Platforms

MARCH 7, 2022

ShopWired also provides a two-stage checkout for customers. Here, customers can create an account and save their card details for future purchases to help speed up the process. You can also use this customer data (like their name and email address) for your marketing campaigns. Wholesale/B2B.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104