PFS

JUNE 13, 2017

Increasingly, B2B companies that fail to go digital are being left behind by competitors – and, yes, this includes the ever-present threat of Amazon. According to McKinsey & Company, digital leaders in the B2B space generate five times more revenue than the rest of the B2B field. The Amazon effect. Engage more often.

B2B 58

B2B Channel Technology Customer Loyalty 58

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. augmented reality) to fully virtual (e.g. virtual reality).

Technology 255

Technology Retail Customer Experience Presentation 255

Smile.io

MARCH 8, 2024

The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

RTP blog

APRIL 9, 2018

Investing In Their People To Drive Loyalty While technology may seem like the obvious solution for digitally driven consumers, today’s shoppers are best served by the benefits of enhanced human collaboration with technology.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

GetElastic

JANUARY 19, 2021

So far we have addressed recommendations from the report that speak to the use of digital commerce platforms for B2B companies, shifts in product offerings and multiple go-to-market approaches. This type of ease of use, convenience, and accessibility continues to attract shoppers presenting an opportunity for many brands to capitalize on.

Merchant Services 148

Merchant Services Operations Fulfillment Customer Loyalty 148

GetElastic

NOVEMBER 23, 2022

With a Composable Commerce architecture , teams are enabled to build their tech stack with best-of-breed vendors based on the present needs of the business, and gives them the ability to scale in the future with additional integrations. This means that Composable Commerce is suitable for any online business, be it B2B, B2C or D2C.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Ecommerce Platforms

JULY 21, 2021

Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. There's limited customization for template designs. You can also launch abandoned cart recovery campaigns and present your checkout in over 50 languages.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Kissmetrics

JANUARY 17, 2018

GlassesUSA gets right to it by presenting a huge discount for first time buyers on their home page via a popup that “greys-out” the page until you respond. You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Image Source.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Pivotree Blog

FEBRUARY 27, 2024

By Chantal Schweizer Strong data is essential for a positive B2B customer experience. Failure in any of these areas leads to customer confusion and frustration, a trend increasingly visible in B2B. Strategic data content plays a crucial role in elevating B2B customer experience. What does strong data mean?

Customer Experience 52

Customer Experience B2B Customer eCommerce 52

Omnisend

JANUARY 24, 2022

Like BigCommerce, Adobe Commerce doesn’t present any compliance issues with PCI, GDPR, CCPA, or other major regulations. While we weren’t able to find as much public documentation of Magento’s security practices, you can trust Adobe along with the larger Magento community that has been active since the platform was independent.

Magento 78

Magento BigCommerce Payment Services Payments 78

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Kibo

DECEMBER 17, 2020

B2B ecommerce is in the middle of a digital transformation. But B2B firms can’t be satisfied with a simple pivoting to digital channels, they need to recreate the personal connections that have been lost with data-driven personalization across the B2B buyer journey. Personalization And B2B Ecommerce White Paper.

B2B 104

B2B White Paper Payment Services Channel 104

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Ecommerce Platforms

APRIL 13, 2020

More features are available with the Magento Commerce subscription, including: B2B functionality. Customer loyalty tools. The Takeaway on Magento: Assuming you're not employing a web developer, Magento might present a challenge to you in terms of unlocking its full customizability and potential. Advanced marketing tools.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

Kibo

FEBRUARY 22, 2023

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. With Future Available to Promise: Call centers or B2B sales reps can leverage future-stock or in-transit inventory for orders. When is Future Available to Promise most effective?

Customer 62

Customer B2B Supplies Shipping Costs 62

Ecommerce Platforms

OCTOBER 26, 2021

The solution doesn't just present itself as a platform but also as a means to assist you in boosting sales via its features. So in this BetterCommerce review, you will find out if this platform is as great as it presents itself, its primary features, ease of use, pros and cons, pricing, and frequently asked questions about the platform.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

FEBRUARY 13, 2018

Business-to-Business (B2B). B2B ecommerce relates to sales made between businesses, such as a manufacturer and a wholesaler or retailer. Most often, business-to-business sales focus on raw materials or products that are repackaged or combined before being sold to customers. Training the New B2B Buyer. E-Commerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Wiser

OCTOBER 13, 2020

This is partly a B2B marketing play, but it’s also a B2C play as well—which means there’s plenty of room for creativity in trade promotions. Working with your retail partners to enhance the visual merchandising and presentation of your products can lead to tangible increases in revenue. Improved customer loyalty.

Channel 78

Channel Customer Loyalty B2C Retail 78

Smile.io

JUNE 13, 2022

” Omnichannel allows businesses to be present where customers are. Business owners can feel overwhelmed trying to implement and unify all of their channels, especially as more channels become integrated with ecommerce.  Another example of this could be a customer buying a product online and returning it in-store.

Omnichannel 61

Omnichannel Social Media X-cart Merchant Services 61

Omnisend

FEBRUARY 8, 2023

A good email automation software should be able to monitor all your campaigns in real-time, measuring key metrics and presenting them on an easy-to-understand analytics dashboard. 5 Active Campaign B2B and B2C companies with email experts ❌ $29/month G2: 4.6/5Capterra: 5 HubSpot SaaS and large businesses ✅ $45/ month G2: 4.4/5Capterra:

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

FastSpring

SEPTEMBER 9, 2021

It also increases customer loyalty by offering a convenient set and forget payment method. SEPA Direct Debit is also great for B2B invoicing: Improved cash flow: Payments happen accurately and on time in an efficient manner. Retention rates: Eliminates failed payments due to card expiry or cancellation. Disadvantages.

Merchant Services 147

Merchant Services Payment Services Banking ACH 147

eCommerceFuel

FEBRUARY 16, 2021

Businesses that buy at a wholesale price and sell to consumers at a higher price (B2B). Consider this: By selling exclusively at a retail price, you’ll have to convert a significantly higher number of customers to reach your target sales. In 2019 , the B2B e-commerce market was valued at US$12.2 Check out these statistics.

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

BigCommerce

FEBRUARY 1, 2018

The vast majority of new online stores today choose to go with a SaaS solution like BigCommerce (even B2B businesses are making the transition to online ). Secondly, while picking a design template, make sure that the navigation menu is clear and does not overwhelm your customers. This is because there is: A low cost to entry.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Ecommerce Platforms

FEBRUARY 23, 2023

You can launch a customer loyalty program that rewards shoppers with redeemable points and discounts when they spend in-store or online. Customers can register their participation at checkout, and you can track how much revenue your loyalty program has generated (there is an additional cost for this service, starting at $45 a month).

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

GetElastic

OCTOBER 19, 2021

PIM Solutions can be useful to all types of brands, B2C, B2B2C, or B2B, who aim to deliver frictionless, consistent, and engaging digital experiences that drive growth and improve their relationships with customers. With new customers and expansion into different channels, information will become increasingly scattered and siloed.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

PIM Solutions can be useful to all types of brands, B2C, B2B2C, or B2B, who aim to deliver frictionless, consistent, and engaging digital experiences that drive growth and improve their relationships with customers. With new customers and expansion into different channels, information will become increasingly scattered and siloed.

Information 78

Information B2C Channel Improvements 78

BigCommerce

MARCH 21, 2017

36 — Percent of B2C brands that consider Instagram to be “very important” or “critical” to their social media marketing, compared to 13% of B2B brands (Source: Inc. ). We believe that our customers will really respond well to this feature and we’ll start seeing many more conversions from IG to our website checkout.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

BigCommerce

NOVEMBER 2, 2017

This post will teach you exactly how to do that, subsequently increasing sales, revenue, and customer loyalty. How to Drive Ecommerce Traffic and Convert Customers. If you’re in B2B sales, LinkedIn might be the horse you want to ride. Social media is the future, and increasingly the present, of online business.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Demac Media

FEBRUARY 8, 2018

Customer Attributes. enables you to easily create new custom fields in addition to the default customer attributes provided by the system. you can add custom attributes to the Account Information, Address Book, and Billing Information sections of the customer’s account. Rewards & Loyalty.

Magento 39

Magento eCommerce Platforms eCommerce Gifts 39

BigCommerce

OCTOBER 24, 2017

Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers. Shayla Price, B2B Marketer. Bryan Bowman, Owner, eCom Underground.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

Ecommerce Platforms

OCTOBER 24, 2022

Email is also more popular for content distribution than various other organic channels, like event presentations, and blog posts. B2B Email Marketing Statistics. As businesses continue to spend more time online, B2B brands are also turning to email marketing as a way of nurturing and converting leads in the business world.

Marketing 196

Marketing B2B B2C Mobile 196

Ecommerce Platforms

DECEMBER 23, 2019

While the resultant competition between them makes CRM software conveniently cheaper, it also presents a fairly difficult challenge. The goal here is to capitalize on the full potential of multi-channel experiences and consequently enhance lead generation, customer loyalty, as well as customer satisfaction.

Social Media 129

Social Media Management Multi-channel Mobile 129

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147