Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.

Customer 88

Customer Customer Retention Social Media X-cart 88

Groove

MARCH 24, 2022

In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. We analyze data on your customers to gain an understanding of why they buy. Whether you’re selling B2B or B2C, BigCommerce accommodates your workflow.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 163

Payment Services Games Live Chat Customer 163

MakeWebBetter

MARCH 17, 2020

Once you comprehend the power of data in online business, you realize whether your business is B2B or B2C, data is the most important asset to utilize in eCommerce. And HubSpot CRM is one of the best Customer Relationship Management software available that […]. Searching Top CRM for eCommerce business?

eCommerce 190

eCommerce B2C B2B Management 190

Kissmetrics

MAY 18, 2021

This is done through A/B testing , data analysis, customer journey mapping , consumer research, and more. For example, an e-commerce website looking to sell more products , a B2B business may want to increase demo appointments or drive email sign-ups. Whatever your goal, it should be obvious to incoming visitors.

eCommerce 280

eCommerce SEO Improvements Document 280

Retail TouchPoints

MARCH 30, 2023

Creating and implementing these types of unified commerce strategies requires close monitoring of data points, the more granular the better. I own a dog, and I also have tropical fish,” said Thomas Kaczmarek, Director of Customer Engagement at RedPoint Global. For example, what happens with a BOPIS order? Were there add-on sales?

POS 272

POS Omnichannel Webinar Point of Sale 272

Smile.io

MARCH 8, 2024

When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Whether you are working with B2C ecommerce platforms or B2B ecommerce platforms , there are a number of infrastructure challenges.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Kissmetrics

SEPTEMBER 8, 2020

Then we see data showing that local searches are growing 50 percent faster than mobile search. If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back.

SEO 271

SEO Multi-channel Mobile B2B 271

Omniconvert

OCTOBER 31, 2019

Whether working with ecom, B2B/lead gen, EDU or government/municipal clients, he strives to improve his clients’ website performance and business metrics with a data-backed, user-centric approach. As a Senior Consumer Experience (CX) Strategist, Steven is a researcher first and a marketer second.

Customer 94

Customer B2B Blog Improvements 94

Kissmetrics

APRIL 2, 2021

B2B Demand Generation Strategies. You may recognize a need for more and better leads or higher customer retention. You may realize better systems in your sales and marketing process could create a better experience for your customers. Target Your Ideal Customers With Buyer Personas. How can you implement it?

Information 260

Information Marketing B2B Customer 260

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. Personalization in the data mining age. AR in the retail industry & live viewing: the promised land.

Consumer 94

Consumer Retail Social Media Payment Services 94

FastSpring

AUGUST 15, 2019

When B2B/SaaS company Lumension had their marketing budget slashed by 30%, they knew they had to get creative to keep their sales funnel full. The company used its historical data to look at their target persona and how they were searching for product solutions similar to Lumension. Strategy #4: Nurture Your Current Customers.

White Paper 66

White Paper Customer Retention B2B Social Media 66

ROI Revolution

NOVEMBER 20, 2019

Automation has made it easier for us to focus our efforts less on manual tasks like importing data and placing bids so that we can spend more time flexing the creative side of our brains. Historically, though, it’s been hard to get the data to prove the impact of brand awareness.

Marketing 60

Marketing Social Media Customer Retention Presentation 60

FastSpring

APRIL 26, 2022

Ryan theorizes that there’s not enough data out there to get a more accurate picture of SaaS churn because it’s not something most companies want to be very transparent about. Quantitative Data Gathering: Website and Product Data. Qualitative Data Gathering: Surveys and Exit Interviews. Why such a wide range?

Payments 135

Payments Subscription Payment Services Definition 135

Kissmetrics

JULY 18, 2017

It just so happens that his hedge fund expertise complements her design eye and customer-intel. Being a numbers guy, he went straight for the data, and immediately started focusing on their cost of acquisition as the accelerator (or roadblock) to scale. They know when new customer data is ‘leaking’ outside of their funnel.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Powerinbox

JANUARY 8, 2020

While this is very useful and beneficial for a B2C company, large Business-to-Business (B2B) companies will not be able to leverage the same systems designed for B2C use as successfully simply due to the difference between the two customers. Problems with B2B at scale. Improve user retention with relevant, regular content.

B2B 64

B2B B2C Customer Retention Improvements 64

FastSpring

MAY 13, 2021

Benefits of Offering Multiple Pricing Options: · Increased customer retention. These security measures not only keep customer data safe, but they help prevent the loss of revenue due to fraud. Benefits of Securing Your Online Shopping Cart: · Increased customer trust. Improved purchase experience.

Payment Services 79

Payment Services Shopping Carts eCommerce Mobile 79

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

365 Retail

SEPTEMBER 30, 2022

Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. Acquiring new customers can be five to 25 times more expensive than retaining existing ones, so focusing on customer retention makes economic sense. You can do this with a customer data platform (CDP).

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. How Pinterest Advertising is Priced.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

JANUARY 13, 2022

No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. Three areas contribute to the 20% predicted lift in revenue from the unified commerce model: conversion/acquisition, average order value, and customer retention.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Smile.io

MAY 12, 2023

Daily Karma is an online B2B marketing platform that makes this easy for ecommerce brands. Top 10 Examples of Social Responsibility as a Customer Retention Tool Social responsibility is a huge priority for consumers. Here is a list of the 10 best socially responsible initiatives for customer retention.

Shipping Costs 83

Shipping Costs Shipping Customer Retention eCommerce 83

Inflow Insights

JULY 12, 2018

The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” A large number of integrations with eCommerce platforms, a detailed analytics and reporting tool, dedicated customer service and more make Windsor Circle a great choice (plus they’ll send you green pants if you ask).

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Kissmetrics

FEBRUARY 24, 2021

While the terms B2B (business-to-business) and B2C (business-to-consumer) marketing may sound similar, they differ vastly in practice, especially when it comes to paid social media. Before we dig into the different strategies, let’s take a deeper look at the differences between B2B and B2C. What is B2B Paid Social Media?

Social Media 279

Social Media B2C B2B Consumer 279

Sailthru

MAY 30, 2018

B2B review platform TrustRadius recently named the industry’s top rated email marketing software companies. Common themes include our personalization capabilities, ease of use, robust documentation and customer service. Customers also mentioned our integrated data, which allows them to see a single customer view in one place.

Document 60

Document Marketing Customer Retention Demo 60

Smile.io

MAY 11, 2023

Aside from the benefits of improving the state of the world, integrating corporate social responsibility into your brand will improve your customer retention and earn more profits. Through data clarity and actionable insights, Sifted has helped over 1,500 companies save more than $110M on parcel shipping expenses. Data source.

Shipping Costs 46

Shipping Costs Shipping eCommerce Travel 46

Kibo

OCTOBER 18, 2021

Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Kibo

MAY 14, 2014

In order to give them the information they need to succeed, associates should be equipped with mobile phones or tablets that surface detailed product information, promotions and customer data to assist with every aspect of the in-store shopping experience. This year, eMarketer predicts eCommerce revenue will reach $794.50

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Demac Media

AUGUST 10, 2017

Related : B2B eCommerce: B2B Buying Behaviour Is Changing Rapidly. Product Information Management is a classification of software products that support the global identification, linking and synchronization of product information across heterogeneous data sources. Related : The Power of CRM for B2C in eCommerce and Retail.

eCommerce 38

eCommerce Payment Services Retail Magento 38

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. B2B- business to business. Never assume you're doing a good job until you have the data to back it up! You can schedule: Welcome emails, Newsletters, Promotional emails, You name it!

White Paper 139

White Paper eCommerce Marketing Social Media 139

Ecommerce Platforms

NOVEMBER 11, 2019

The leading online retail giant has perfectly swung into action by giving a rewarding and mutual consideration to all customers. . Inside its massive loyalty program, are data-driven metrics that issue loyalty rewards to regular customers who meet up the preset threshold by various brands that sell on Amazon.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Ecommerce Platforms

JANUARY 14, 2020

Using data insights to make decisions. B2B: This stands for Business-to-Business. A B2B transaction happens between two businesses. One company is usually the seller while the other is the customer. A mobile app is in essence, a tool to help you monitor all the operational data. And that includes: Niche hunting.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Kissmetrics

AUGUST 16, 2021

If you’re a B2B marketer, one of the most effective ways to generate qualified leads, apart from word-of-mouth referrals, is webinars. After selling to a customer, the sales team also has the responsibility of initiating a great customer experience that leads to a high rate of customer retention.

Webinar 349

Webinar Social Media Blog Books 349

Kissmetrics

OCTOBER 18, 2021

A few business goals you can achieve with your content include: brand awareness customer acquisition sales customer retention engagement levels. Defining your content campaign metrics will help ensure that every piece of content and every campaign is data-driven, thereby increasing the chances of success.

White Paper 286

White Paper Social Media SEO Blog 286

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Shayla Price, B2B Marketer. Make sure your funnel is structured so customers can smoothly transition through it and make conversion.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420