Retail TouchPoints

MAY 23, 2023

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Custom “swag” and commercial B2B sales are two other growing areas of the Graf Lantz business.

Specialty Retailers 224

Specialty Retailers Consumer Social Media Accessories 224

Kissmetrics

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. Typically, you operate at a 50 percent margin, which means you spend approximately $1,000 each month on variable expenses and take in a $1,000 margin to cover fixed costs. Increase Customer Retention.

Shipping Costs 269

Shipping Costs Shipping Accessories Improvements 269

Smile.io

MARCH 8, 2024

When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Whether you are working with B2C ecommerce platforms or B2B ecommerce platforms , there are a number of infrastructure challenges.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted.

Consumer 94

Consumer Retail Social Media Payment Services 94

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Sailthru

JANUARY 28, 2019

Behind their cross-channel platform is a strong team under the helm of leaders like Tom Janofsky, EVP of Engineering, and Chief Commercial Officer Cassie Young , who have been operating the organization under similar values to ours. It is also vital to point out that every company in the CM Group has best-in-class customer retention rates.

Customer Retention 60

Customer Retention Multichannel Presentation B2B 60

Kissmetrics

JULY 18, 2017

A retooling of current customer service practices could be in order, like adding more people to the team, switching up or extending hours, retraining on the product and businesses, and even considering outsourcing the customer service operation. You’ve now got more channels, more customers, and more staff.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Retail TouchPoints

MARCH 30, 2023

The winning strategies reaffirm the importance of a sound first-party data strategy that provides all functions — from marketing to service and operations — with the insights they need to adapt their investments and tactics to customer needs. View the session on demand.

POS 272

POS Omnichannel Webinar Point of Sale 272

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. Without adequate planning and proactive measures to address these obstacles, ecommerce businesses risk operating at a loss and ultimately failing.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

GetElastic

JANUARY 13, 2022

No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. Three areas contribute to the 20% predicted lift in revenue from the unified commerce model: conversion/acquisition, average order value, and customer retention.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Start Advertising on Pinterest.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Smile.io

MAY 12, 2023

Daily Karma is an online B2B marketing platform that makes this easy for ecommerce brands. And, for ecommerce brands with a smaller operating budget, any action is better than doing nothing.” Top 10 Examples of Social Responsibility as a Customer Retention Tool Social responsibility is a huge priority for consumers.

Shipping Costs 83

Shipping Costs Shipping Customer Retention eCommerce 83

Smile.io

JANUARY 27, 2023

Like most definitions, SaaS and B2B companies describe “customer engagement” differently. It means optimizing your team structure, operations, and technology to create a connected feedback loop with customers.” Customers don’t want to feel like they’re missing out on something.

Customer 101

Customer Social Media Definition Reference 101

Kibo

OCTOBER 18, 2021

Brands that operate at scale can make use of advanced personalization software to provide these individualized experiences Being friendly – For all the emphasis on technology, customers still place huge value on a familiar and pleasant shopping experience. Firstly, customers are prepared to pay more for a great experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Inflow Insights

JULY 12, 2018

Marketo defines marketing automation as “technology that allows companies to streamline, automate, and measure marketing tasks and workflows so they can increase operational efficiency and grow revenue faster.” The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.”

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Smile.io

MAY 11, 2023

Aside from the benefits of improving the state of the world, integrating corporate social responsibility into your brand will improve your customer retention and earn more profits. Now that we know what social responsibility is, it’s time to ask ourselves why it really matters. A recent study from KPMG revealed that 70% of U.S.

Shipping Costs 46

Shipping Costs Shipping eCommerce Travel 46

Kibo

MAY 14, 2014

Giving your customers the ability to select either text or email for order notifications and providing clear communications on order tracking and delivery status will go a long way toward improving customer retention. This year, eMarketer predicts eCommerce revenue will reach $794.50

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Demac Media

AUGUST 10, 2017

Related : B2B eCommerce: B2B Buying Behaviour Is Changing Rapidly. These metrics are used to determine a company’s progress in achieving its strategic and operational goals, and also to compare a company’s finances and performance against other businesses within its industry. Related : 25 KPIs to Grow Your Business.

eCommerce 38

eCommerce Payment Services Retail Magento 38

Ecommerce Platforms

JANUARY 14, 2020

B2B: This stands for Business-to-Business. A B2B transaction happens between two businesses. One company is usually the seller while the other is the customer. A government can practically purchase software from a company to run its routine operations like collecting fines and taxes. It needs no deeper explanation.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Find ways to keep existing customers coming back without discounting. Christopher Cowden, Director of Operations, Grace and Lace.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 52% are cutting operational costs, with 54% freezing hiring. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 52% are cutting operational costs, with 54% freezing hiring. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 52% are cutting operational costs, with 54% freezing hiring. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 52% are cutting operational costs, with 54% freezing hiring. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

SEPTEMBER 9, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 52% are cutting operational costs, with 54% freezing hiring. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147