RTP blog

JUNE 10, 2019

At the same time, the notion of customer loyalty has never been more important. According to the Wharton School’s Marketing Metrics , the probability of selling to an existing customer is 14X more than attracting a new one. The idea is to gain a 360° picture of customers with deeper levels of insight.

Customer 150

Customer Customer Loyalty Social Media Recommendation 150

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 72

Marketing Customer Loyalty Customer Retention Social Media 72

Smile.io

MAY 1, 2023

What is a Repeat Customer and Why are they Profitable? We all know that repeat customers are more profitable. We go over how much your repeat customers are worth! Blog Gabrielle Policella Depending on your audience and industry, there are a lot of ways to retain customers. But just how profitable are they?

Customer Retention 60

Customer Retention Customer Customer Loyalty Merchant Services 60

Sailthru

JANUARY 19, 2023

50% plan to make less impulsive purchases this year, with most doing more research (50%), waiting for sales (47%) and relying on loyalty benefits (46%) when purchasing from their favorite brands. Earning this customer loyalty demands more than just rewards.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

lateshipment

MAY 21, 2021

There are many types of emails that you can send , including: You can send welcome and thank you emails Special promotions Friendly reminders Customer feedback surveys Gifts and messages on special occasions Emails that educate subscribers and add value Personalized product recommendations Or emails to create personal relationships.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Blog Lauren Song Bolstering conversions: A case in point is Tottenham. Product recommendations based on the visited pages.

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

lateshipment

FEBRUARY 3, 2023

Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Increased customer lifetime value: Shopify found that customers who make repeat purchases have a higher lifetime value compared to one-time customers. Still not convinced? Why, you ask? Here’s why.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Smile.io

JULY 7, 2023

Loyalty Landscape: If Your Business Can’t Survive Without Ads, it’s Dead What would happen if you turned off all your ads? Blog Mike Rossi 2. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Jonathan Roque 4.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

Kissmetrics

JUNE 15, 2017

And when you enact initiatives to show customer appreciation, your customers are more likely to be loyal. Here are some customer appreciation initiatives you can start: Create customer loyalty programs. Customers want to be rewarded for their loyalty, and that’s exactly what a loyalty program aims to do.

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Omnisend

MARCH 29, 2021

In fact, reviews have usurped that most valuable and trusted of marketing channels, the personal recommendation. The majority of today’s consumers now trust online reviews as much as recommendations from their closest friends and family, and a whopping 93% of consumers say that online reviews influenced their final purchase decisions.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. Building an online shopping channel for their corporate customers delivers an experience that drives sales.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

BigCommerce

FEBRUARY 1, 2018

Blog posts. I also browse additional recommended or related keywords and find a whole new group of terms I should also target. By probing into all of the different social media channels out there, you’ll start to identify how potential customers talk about your product or industry as a whole. Descriptions. Website as a whole.

Marketing 354

Marketing Social Media eCommerce Arts 354

MagentoBrain

MAY 23, 2023

Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors. In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Omnisend

JANUARY 8, 2024

For these reasons, a 2023 report from Antavo found that 68% of brands intend to increase their spending on customer retention. Let’s explore the value repeat clients and customers can bring to your business. Image via Statista Businesses can solve these challenges by learning to increase their repeat customers.

Customer 88

Customer Customer Retention Social Media X-cart 88

RTP blog

MARCH 15, 2017

I’m interested to learn more about how a new look at credit and debt can help all types of businesses increase sales and improve customer loyalty. The retailer’s Zachary Martz will discuss how the use of AI-driven algorithms to personalize product recommendations increased per-session revenue by 4.9%.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150

Omnisend

OCTOBER 4, 2023

This retains customer interest while increasing the value of the order. Include a survey to find out why customers canceled their orders. It can also increase the chances of your clients buying from you again or recommending you to others. Get consumer insights. Gain competitive advantage. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Net Promoter Score (NPS): NPS indicates the likelihood of customers recommending your brand to others.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Kissmetrics

JANUARY 17, 2018

While blog content helps attract traffic, one of your content marketing goals should be to convert the traffic into subscribers. You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Use satisfaction surveys.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Ecommerce Platforms

JANUARY 2, 2019

This allows you to share blog updates from an RSS feed using Mailchimp. Some of the most recommended integrations include: 40Nuggets. At the automation step, Mailchimp helps you build your brand, sell more stuff and boost customer loyalty. Furthermore, you can bring your blog to readers through the RSS-to-email feature.

Marketing 99

Marketing eCommerce 3dcart Volusion 99

Kissmetrics

FEBRUARY 16, 2021

How do you inspire customer loyalty? Most marketers focus on acquiring new customers when it comes to paid marketing. That’s understandable—who wouldn’t want new customers? Bringing in new customers can help your brand grow, but studies show that loyal customers are the lifeblood of your business.

Customer Loyalty 269

Customer Loyalty Customer Shipping Costs Social Media 269

Omnisend

MAY 3, 2023

95% of marketers , in a HubSpot survey, said email marketing campaigns helped them achieve business goals such as generating leads or boosting brand awareness. Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products.

Marketing 147

Marketing Download White Paper Recommendation 147

Omnisend

OCTOBER 4, 2023

This retains customer interest while increasing the value of the order. Include a survey to find out why customers canceled their orders. It can also increase the chances of your clients buying from you again or recommending you to others. Get consumer insights. Gain competitive advantage. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

ESW

APRIL 15, 2019

Consumers pay more attention to social media, personal networks, and blogs than to branded publications.”. One survey found that 74 percent of participants said there was a link between videos they watched on social media and their purchasing decisions. Improved customer loyalty, in turn, is sure to solidify customer relationships.

eCommerce 113

eCommerce Social Media Payment Services Gifts 113

Smile.io

JULY 28, 2020

For example, somebody who is reading your blog is already interested in what you offer. Run a referral program with your current customers Let’s start with one of the most popular ones— referral programs. They work like this: you offer your existing customers a reward if they recommend you to other people.

Food and Beverages 46

Food and Beverages Customer Marketing Games 46

Ecommerce Platforms

SEPTEMBER 16, 2019

Do a Small Physical Survey. Doing a survey is as easy as walking in a storefront that owns an online store and asking the requisite questions. ?? Practically speaking, here's what should be on your checklist: How often does a specific product get returning customers? Run an actionable blog section.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Ecommerce Platforms

FEBRUARY 25, 2019

However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. Once you enable either of the above options, a call-to-action will be created on the second step of your customer-facing view. Customer Support. Sounds good? What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

eCommerceFuel

SEPTEMBER 6, 2023

Drew recommends logging marketing attribution information with each order to make this kind of analysis possible later. Retaining the Whales Drew recommends two marketing strategies for retaining high-value “whale” customers. Surveys Surveys are a straightforward and efficient way to gather customer insights.

Customer 26

Customer Social Media Marketing Recommendation 26

Retalon

FEBRUARY 14, 2024

Predictive analytics forecasts future scenarios, and prescriptive analytics provides recommendations for actions to achieve desired outcomes, such as inventory optimization, price adjustments, and sales forecasting. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Launch or ramp up a rewards program. How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

SellBrite

MARCH 30, 2018

BuzzSumo – To develop compelling content that attracts new customers, you can use BuzzSumo to come up with the right blog post ideas. If the tool you use to manage your online store doesn’t have a blog feature, WordPress is a good option to explore. It’s free, extremely easy to use, and very versatile.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Retalon

NOVEMBER 11, 2021

In fact, a survey found that 70% of retailers either had a digital strategy in place or were in the process of developing one. Consumer-centric retail increases customer loyalty by satisfying their needs and wants. Over 80% of consumers are interested in retail technology that simplifies or enhances their shopping experience.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

Omnisend

JANUARY 5, 2024

Cross-selling is the practice of recommending items related to a product that a customer has recently purchased. They are of relevance to the customer and increase business revenue. This is because the customer has already shown interest in the product. This data helps you make more personalized recommendations.

Shipping Costs 88

Shipping Costs Recommendation eCommerce Customer Loyalty 88

Smile.io

DECEMBER 1, 2022

What is a Loyalty Program? This post answers the question “what is a customer loyalty program?” ” We cover the fundamentals including our loyalty program definition, the benefits, and the different types from referrals, to points, to VIP programs. Blog Alex McEachern 2. Blog Kirsten Burkard 7.

Social Media 77

Social Media Recommendation Blog Gifts 77

Smile.io

MARCH 2, 2022

The Metrics You Need to Measure Customer Loyalty Online Looking to see how loyal your online customers really are? Here are 4 metrics you can use to measure customer loyalty online! Blog Alex McEachern Surveys One of the easiest ways to get customer feedback online is from surveys.

Customer 70

Customer Live Chat Social Media Customer Loyalty 70

retailnext

JANUARY 2, 2020

It’s a well-known thing that blogging offers a bunch of perks: an increase in web traffic and conversions, fresh and updated website content and customer loyalty for your retail business (to name just a few). Nowadays blogging isn’t just for startups, SaaS companies or influencers. Talk to existing customers.

Blog 59

Blog Customer Retail Mobile 59