ROI Revolution

MAY 6, 2021

According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach isn’t new.

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RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

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Customer Loyalty Customer Retail Customer Retention 84

GetElastic

APRIL 3, 2023

Shoptalk is an annual tradeshow where thousands of retailers come together to discuss the latest trends, technology, and future of retail. In this blog, I’ll share some of the key trends and learnings from the showfloor. It was a great way to get excited about the future of retail.

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Fabric Blog

APRIL 16, 2024

Looking back over a career of replatforms, and having been around a multitude of retail peers and solution providers going through a replatforming, this post will focus on why companies take on the significant endeavor of replatforming. Implement the new platform successfully. Old tech is a blocker to company strategy.

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Omnisend

MARCH 29, 2021

While we don’t advise immediately adopting every craze that emerges from ecommerce fashion news circles, some are based on sustainable marketing strategies that work, and it’s well worth the effort to make the most of their popularity. Omnichannel Fashion Ecommerce. Omnichannel marketing is only a few clicks away!

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Omnisend

MAY 5, 2021

There’s no doubt that the COVID-19 pandemic has changed the way we shop forever, with the trend toward ecommerce increasing sharply as many brick-and-mortar retail stores remain closed. Shoppers, retailers, and shippers have adjusted admirably to the new normal. How can you use your ESP to create a BOPIS ecommerce strategy?

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Kibo

SEPTEMBER 14, 2020

Although a top priority for the past few years, many businesses are still struggling with how to craft and implement a successful omnichannel strategy. Content, such as hero shots, videos and blogs, and offers targeted to individual customer interests often come next. And, the infrastructure is only a piece of the puzzle.

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Teamwork Retail

MAY 6, 2020

Omnichannel as a concept has taken over industry literature, and has been the obsession of retailers at all levels for many years. Omnichannel is well known for good reason, a seamless shopping experience can be the difference between effective customer retention and significant holes in the conversion funnel. .

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BigCommerce

JUNE 5, 2018

In fact, traditional and digital-native brands across the globe are working fast to implement similar strategies. To understand the state of retail – especially ecommerce – think of it this way: 1. Traditional retailers are quickly going direct-to-consumer. Many brands still use a monolithic strategy.

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GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that? Source: Ivey Business Review.

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Smile.io

JUNE 13, 2022

Retail and commerce have changed. This lends to merchants adopting omnichannel commerce strategies, having each channel connected and offering the same level of experience. What is omnichannel commerce? ” Omnichannel allows businesses to be present where customers are.

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RetailMinded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies. Sustainability Initiatives: Implement eco-friendly practices to reduce environmental impact.

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Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. What is Omnichannel Support? Companies applying this strategy experience 23x higher customer satisfaction rates. Learn more!

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ESW

JANUARY 16, 2024

The flood of post-holiday returns is a perennial headache for brands and retailers. But returns also present opportunities for online retailers and brands. Brands and retailers should, of course, focus on reducing returns. Returns by category Some retail categories see more returns than others.

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RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2023

This means that the retail supply chain and supporting logistics must adapt to these volatile market conditions. The retail supply chain must be agile and flexible to provide end-to-end visibility and serve customers with an omnichannel approach. It also eases the operational burden on your retail and fulfillment teams.

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RTP blog

MARCH 21, 2019

By Deesean Wilson, DXC Technology Digital technology has had a profound effect on the retail industry, an effect demonstrated by the importance and utility of data. The journey can begin and end at any of these points, allowing retailers to optimize the experience for each consumer. Customer service. Customer relationship.

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RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges.

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GetElastic

JANUARY 24, 2023

The NRF ( National Retail Federation ) Big Show is an annual event where retailers and industry experts come together to discuss the latest trends and technologies in the retail industry. This blog will summarizes my top 6 learnings based on sessions, meetings, and conversations across the show floor.

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Payment Services Merchant Services Payments Omnichannel 78

RTP blog

MAY 15, 2019

Retail TouchPoints. successfully wrapped up its fifth Retail Innovation Conference. The agenda included top-notch content, such as how to combine iteration and innovation to build a disruptive retail experience; how next-gen CEOs are approaching physical retail strategies ; and best practices for AI implementations.

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ESW

AUGUST 18, 2023

Rather, every detail of the shopper journey – from demand generation to last-mile delivery – is part of a multi-local commerce implementation. In multi-local commerce, customer centrism guides every vendor selection, pricing strategy and marketing campaign. Implementing multi-local from scratch in each country is not realistic.

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RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

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RTP blog

AUGUST 28, 2017

By Steven Berkovitz, OrderDynamics When presented with a need for a new technology capability, retailers are often faced with the decision of whether to ignore the need, or to rip-and-replace an existing system and purchase a whole new solution suite. Traditionally, retailers have consumed solutions in their entirety.

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Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Strategies to cultivate repeat customers So, what is the best way to encourage customers to return to your site and make a repeat purchase? Let’s dive deeper. Here are three ways to achieve this.

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Customer Customer Retention Social Media X-cart 88

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

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RTP blog

SEPTEMBER 11, 2017

By Marissa Allen, Wpromote With marketers already preparing for the 2017 holiday season, digital marketing firm Wpromote has outlined the most important steps to implement or consider before it’s too late. Marissa Allen is Vice President – Strategy at Wpromote.

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CPC Strategy

APRIL 25, 2024

“As brands continue to scale their full funnel strategy on Amazon, they are building their ecosystem in the same channel where they’re driving the conversions. With the full funnel strategy representing the pipeline, AMC audiences are the plumbers. ” Jonathan Cole Enterprise Commerce Media Sr.

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RTP blog

MARCH 12, 2018

By Jonathan Marek, APT, a Mastercard company It is no secret that retailers are facing headwinds due to increasing online competition and shifting consumer preferences, among other factors. Based on experience working with leading retailers globally, here are four retail trends to watch.

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iVend

JUNE 15, 2022

When shoppers in the UK realised that retail giant Marks and Spencer was charging different prices for goods bought in-store to those purchased through its online delivery arm, Ocado, there was anger and outrage. iVend Digital Commerce iVend helps retailers implement single pricing strategies.

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Customer Experience Customer Retail Channel 98

Omnisend

SEPTEMBER 9, 2021

If your Black Friday marketing strategy doesn’t include a good buyer persona , it’s time to get your team together and start creating one. It is an incredible marketing strategy at any time, especially during the holidays. Implement an Omnichannel Marketing Strategy. Deals That Don’t Involve Discounting.

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Small Business Retail Shipping Costs Social Media Omnichannel 148

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

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Payment Services Small Business Retail Marketing Retail 81

RTP blog

FEBRUARY 1, 2019

Unfortunately, only half of retailers have a direct line of communication to their frontline employees. Because of a lack of corporate tools available, managers and employees implement their own solutions. A two-way digital communication strategy ensures that retailers and associates are in communication alignment.

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eCommerce Omnichannel B2B Improvements 150

iVend

AUGUST 27, 2020

As a result, retail digitialisation has quickly become a must. Digital retail technologies hold the potential to create game-changing innovations. For retailers, this means technology that keeps shoppers engaged, employees safe, stores open, brands thriving, and builds a competitive edge for the future.

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Omnisend

NOVEMBER 5, 2020

So, in this article, we’ll discuss fast and easy tactics you can start implementing today to help achieve precisely that. As such, if you’re not already using WooCommerce marketing automation to facilitate omnichannel marketing, you need to start now — it’s a game-changer. Get My Copy.

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WooCommerce Marketing Omnichannel Channel 148

RETAIL MANAGEMENT SOFTWARE

JANUARY 7, 2022

Retail Businesses and brands will have to work hard to meet ever-evolving customer experience requirements in order to succeed and stay relevant. You must create an inviting and remarkable omnichannel experience to inspire customers to return. This can be your employee spotlights, retail events footage, customer encounters, etc.

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ROI Revolution

JULY 31, 2023

US retail holiday season sales are expected to surpass $1.3 Your holiday ecommerce strategy could mean the difference between plateaued year-over-year numbers or transformational business growth. Keep this blog bookmarked and make sure your brand is positioned to thrive this holiday season. trillion in 2023.

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Ecommerce Platforms

JUNE 20, 2023

The best free ecommerce platforms may not be as feature rich as their premium alternatives, but they do offer a useful way for business leaders to get started with their online sales strategy. Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more.

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lateshipment

NOVEMBER 26, 2023

A successful post-purchase customer experience strategy is ensuring that your customers have hassle-free order delivery and return experiences with your brand that in turn help you nurture customer relationships and achieve sustainable growth. In 2023, E-commerce and retail had the second-highest benchmark for CSAT scores at 81.

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