Combat Inflation’s Impact by Streamlining Conversational Commerce Channels
Retail TouchPoints
MAY 8, 2023
And how are you giving them a value-added product or service for being loyal to you? That could be a bot that the brand has put forward to interact with you, or [a consumer] scanning a QR code in a retail store to begin a loyalty journey that happens over WhatsApp and continues after you leave the store.
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