Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience
Retail TouchPoints
MARCH 6, 2024
Returns are a major cost of doing retail business of any kind, but especially online. This is just one example of how companies are utilizing technology innovations to prevent returns up front. Returnless refunds also make sense for companies shipping heavy or bulky items that are more expensive to ship.
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