Retail TouchPoints

FEBRUARY 23, 2022

Your differentiators will win you work and customer loyalty, and photography can bring them to life for your audience. Marketers should regularly scour social channels for images of their products or spaces in use by real people showing authentic personal moments. Whatever it is, there’s a way to illustrate it.

Retail 251

Retail Mobile Outdoor Social Media 251

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. While retailers have taken most of the CX spotlight, shopping malls have had to do plenty of their own work to create a better experience for consumers across all channels. Make loyalty programs experiential and community-oriented.

Consumer 239

Consumer Merchant Services Social Media Technology 239

GetElastic

APRIL 7, 2022

Shoptalk was back in 2022, a four-day event that's has been dubbed the 'biggest retail conference of the year.' From AI vision powered solutions to create product data to live streaming partners that will be a crucial new channel in the coming years for retail brands to deliver their messages and products in a seamless and frictionless way.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 256

Technology Retail Customer Experience Presentation 256

GetElastic

SEPTEMBER 6, 2021

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World. Cynthia DiTullio , Director, Global B2B, Converse.

B2B 144

B2B eCommerce White Paper Seminar 144

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. For brands that decide to really focus on growing digital channels, they’ve realized they can compete with even the buzziest digital-native brands. Omnichannel is Still Tough to Achieve.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

GetElastic

MAY 13, 2019

As I reflect on my time in Chicago with more than 500 B2B ecommerce practitioners, the top three questions on attendees’ minds going into the conference were: Do we really need an ecommerce site if we have been successful thus far without one? For example, now buyers can research products before reaching out to traditional channels.

B2B 151

B2B B2C Channel Customer Loyalty 151

RTP blog

AUGUST 11, 2017

What is the best way to ensure that content, messages, images and overall brand are consistently presented across multiple channels, while giving regional offices the power to localize content for different languages and cultures? conferences. By Michael Gerard, e-Spirit Companies serving a diverse global audience today face a dilemma.

eCommerce 150

eCommerce Events Presentation Customer Loyalty 150

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World. Twitter LinkedIn. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Retail TouchPoints

JUNE 5, 2024

To optimize brand and product discovery across all channels, brands have to optimize their product data. However, many merchants struggle to create, manage and update this data effectively, while integrating it with relevant customer insights.

Customer Loyalty 182

Customer Loyalty Channel Recommendation eCommerce 182

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 78

Small Business Retail Social Media PPC Events 78

Wiser

NOVEMBER 13, 2023

Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty. 7: Open Channels of Communication Regular feedback and open dialogue play a vital role in fostering a positive work environment.

Social Media 148

Social Media Retail Events Recommendation 148

RTP blog

MAY 24, 2017

Industry analyst Greg Girard recently spoke about the potential of AI at the Retail Innovation Conference , laying out a strong argument for retailers to invest in AI technology today. An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty.

Retail 150

Retail eCommerce Technology Leisure 150

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. Hold the anchovies!”

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Steve Dennis

JULY 10, 2018

But there is a huge difference between online brands stealing share from industry incumbents and sales that are transferred within channels of “omni-channel” retailers. It’s both, together, that ultimately drive customer loyalty. That’s not changing anytime soon, if ever.

eCommerce 76

eCommerce Department Stores Channel Retail 76

MagentoBrain

MARCH 20, 2023

Consider offering incentives to your soft launch customers, such as discounts or free shipping, to encourage them to provide feedback on your store. Promoting Your Store to Customers: Once you've tested and soft launched your ecommerce store, it's time to promote it to customers.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Smile.io

DECEMBER 1, 2021

This means you’ll be reaching customers who boost ROI and drive conversions across various sales channel strategies. Step 1: Create an ideal customer profile (ICP) An ICP is a framework of the kind of company or consumer you'd like to work with. You might be attending the same event or conference.

B2B 76

B2B Social Media Reference Information 76

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Omnisend

APRIL 15, 2021

Either of these options show your customers that you understand what they’re looking for, with accompanying products that can improve or pair well with their primary purchase. Loyalty Systems. Brand loyalty is vital to any marketing strategy. One prime example of rewarding your customers is by offering a loyalty points system.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Retail TouchPoints

FEBRUARY 1, 2022

Hughes will take the stage at the Retail Innovation Conference & Expo to explore why consumer connection is so often lost in the digital realm, and how brands and retailers can tap a tactical scorecard to help them assess and enrich personal relationships. Registration is now open for the Retail Innovation Conference & Expo.

Consumer 202

Consumer Travel Social Media Retail 202

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. We have a team that is focused on omnichannel experiences so we don’t just fall back into our channel silos.”.

B2C 150

B2C Omnichannel Channel Customer Experience 150

Fabric

AUGUST 15, 2023

For BOPIS to work, retailers must ensure seamless coordination between their online platform and physical stores, while having real-time inventory visibility and availability, efficient order processing, and clear communication channels with customers. That customer is three times more valuable to us than a single-channel customer.”

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Omnisend

JULY 25, 2023

Reading Time: 6 minutes Amidst the current social media hype, it’s easy to believe that SMS is an outdated marketing channel. It seems that customers nowadays prefer emails or social media connections. Send text invitations, reminders, and updates about upcoming events, conferences, or webinars. Yet, this is far from the truth.

Subscription 78

Subscription Events Social Media Channel 78

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. For creating a content asset that drove thought leadership, revenue and customer loyalty. Time Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

SellBrite

FEBRUARY 26, 2017

In a lot of cases, businesses will pay for you as an employee to attend conferences, take online classes, or learn from a mentor. We have a number of blog posts that will help teach you how to leverage your customers and supporters. Article #2: How to Turn Your Customers Into Repeat Buyers: An Actionable Guide (5-minute read).

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Ecommerce Platforms

DECEMBER 23, 2019

A CRM software is capable of piecing together all every single bit of data it collects about your leads, and then use the resultant insights to systematically target individuals with personalized messages across multiple channels. And speaking of which, HubSpot CRM covers all the core channels where ecommerce sales processes occur.

Social Media 129

Social Media Management Multi-channel Mobile 129

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. March 2 update. New COVID-19 data + stats.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

OCTOBER 1, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Optimizing your paid and organic channels during COVID-19.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

NOVEMBER 4, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Optimizing your paid and organic channels during COVID-19.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Optimizing your paid and organic channels during COVID-19.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

SEPTEMBER 9, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Optimizing your paid and organic channels during COVID-19.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147