Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 295

Retail Beauty and Health Books Omnichannel 295

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Offer More Order Pickup Flexibility.

Retail 288

Retail Shipping Costs Fulfillment Shipping 288

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Consumers’ shopping habits are clearly not waning; they’re simply evolving.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Kibo

JANUARY 28, 2021

During NRF 2021, we were reminded that consumers are shopping with their values top of mind. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Live Your Values End to End. Trust Is Earned Over Time and Across Touchpoints.

Customer 62

Customer Retail Omnichannel B2B 62

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S.

Sporting Goods 298

Sporting Goods Operations Apparel Consumer 298

UpSellIt

JULY 16, 2020

Market segmentation is the process of dividing consumers into smaller groups, allowing for more effective communication with an audience. In ecommerce, creating customer segments makes it easier to speak to the needs of your shoppers, leading to greater personalization and increased conversions. . What is Market Segmentation?

Marketing 85

Marketing eCommerce Recommendation Sporting Goods 85

lateshipment

AUGUST 16, 2021

Expected consumer spending – Americans spend around $9 billion on the spooky holiday. Target audience – Most Americans Expected consumer spending – More than $5 billion Trends – Turkey and other groceries required to prepare a nice thanksgiving meal, drinks, snacks, personalized gifts. Halloween - Sunday, 31st October.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. These two sites are where the majority of shoppers’ journeys start for 57% of retailers, so getting prospective customers from there to the retailer’s site can be a bigger challenge than sealing the sale.

Customer 254

Customer Sporting Goods Consumer Consumer Goods 254

Salsify

JUNE 29, 2017

Digital Marketing Team Leader, Sarah Krampe, saw a gap in how Escalade Sports was distributing its product information to retail customers that ultimately slowed web, ecommerce and traditional sales channels.

Channel 60

Channel Information eCommerce Customer 60

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Multi-channel 204

Multi-channel Retail Technology Sporting Goods 204

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

Payment Services 150

Payment Services Shipping Costs Sporting Goods Retail 150

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. In recent years, Rent the Runway has expanded into subscription plans, pregnancy goods and more. What to Know Before You Go.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kibo

APRIL 14, 2022

This limits developers to a single vendor which, among other things, makes it difficult to add new capabilities, channels, and features. what your customers see/use) from the back-end functionality and data layers. Deliver better omnichannel experiences. Scale and innovate with microservices. Headless commerce in the wild.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

GetElastic

NOVEMBER 29, 2022

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147