Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.

Customer 88

Customer Customer Retention Social Media X-cart 88

lateshipment

APRIL 2, 2021

eCommerce works exactly the same way. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses. Here are some key features to consider: 1.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Break Point: The Reality of US Ecommerce Today. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Orchard Mile: Hyper-personalized ecommerce experience.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Retail TouchPoints

AUGUST 15, 2022

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. However, brands cannot underestimate the importance of implementing a compliant and transparent process for collecting and using customer data. . Stand Out Beyond Free Shipping .

Customer Loyalty 187

Customer Loyalty Customer Retail Shipping Costs 187

Omnisend

APRIL 26, 2021

With more and more people shopping online each year, the global ecommerce industry is booming like never before. From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

MAY 18, 2021

Here, we examine the newest CBD eCommerce trends retailers should learn before selling in the coming years. What Is CBD Ecommerce? With the coronavirus pandemic, more and more customers are turning to ecommerce. These transactions, via online retail stores, are known as CBD ecommerce. The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Smile.io

NOVEMBER 14, 2023

First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. Knowing about your customers and the channels they come from is key for retargeting. Examples included.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Smile.io

AUGUST 25, 2023

In the past, we’ve compiled lists of amazing loyalty program examples in several different industries but we thought it was time to create a larger collection of the absolute best ecommerce loyalty and rewards programs around in every industry. Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program.

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Ecommerce Platforms

JUNE 20, 2022

In ecommerce, subscriptions are always an option. General online stores don't have this advantage; it's easy to buy from an eCommerce business and never hear from them again if you don't subscribe to their newsletter. You can also look into other ecommerce platforms from our list of the best platforms from this year.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Omnisend

JUNE 15, 2021

Understanding how and when to engage with customers makes all the difference in the world of ecommerce. This is why we’re exploring customer lifecycle marketing today, along with the crucial role it plays in ecommerce. What’s the Role of Customer Lifecycle Marketing in Ecommerce?

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

SellBrite

SEPTEMBER 27, 2017

Ecommerce sellers have more potential buyers at their fingertips online than any mom-and-pop store can hope to gather. Instead of advertising to a large, indefinite group of people, ecommerce sellers have to target specific audiences. Buyer personas are created by companies and represent fictional examples of their core customers.

eCommerce 125

eCommerce Customer Social Media Information 125

Kibo

SEPTEMBER 2, 2020

1-to-1 Personalization describes the practice of delivering a unique, optimal digital experience for each customer using all available data from 1st and 3rd party sources. At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Omnisend

DECEMBER 15, 2020

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Smile.io

NOVEMBER 5, 2019

Beyond creating unique experiences for your customers, personalization actually boosts your bottom line. 40% of consumers say they buy more from retailers that personalize their shopping experience across channels. Not only does personalization bolster sales, but it can also increase customer loyalty. GET THE FREE GUIDE.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. The Nigerian ecommerce market’s contribution to the global growth rate in 2023 is expected to be over 25%. of Nigerian ecommerce revenue.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%. With the accelerated and sustained demand for ecommerce, with global digital retail sales surging 25.7%

Customer Retention 52

Customer Retention Mobile Technology Games 52

RetailMinded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. On the other hand, Amazon receives repeat purchases from these customers every month which boosts its revenue.

Social Media 52

Social Media Customer Retention Subscription Retail 52

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Kissmetrics

JULY 18, 2017

One day, in search of the perfect Swiss Cross blanket for her daughter’s room, she was inspired to expand her vision into a little ecommerce site. Multi-Channel Expansion. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Small Business Council.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Omnisend

SEPTEMBER 8, 2021

Customers are the lifeblood of any ecommerce business, so any investment in better understanding their behavior is a good one. Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. It works by collecting and storing customer information around the clock.

eCommerce 158

eCommerce Customer Data Customer Retention Information 158

Retail TouchPoints

APRIL 5, 2024

An iGaming company communicates with 1,147 consumer segments, nearly three times (401) the amount for retailers and other companies, according to Optimove research.

Retail 283

Retail Games Leisure Multi-channel 283

Smile.io

FEBRUARY 2, 2024

has access to the world’s largest loyalty dataset, with over a decade of data from billions of ecommerce orders.  Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.   With 10 years as a top ecommerce solution, Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. What is DTC eCommerce? Top 7 DTC eCommerce Trends. In 2021, U.S.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retail TouchPoints

JULY 26, 2023

With ecommerce already on the upswing and expected to grow to one-quarter of all global retail sales by 2026, retailers have a golden opportunity to capitalize on this disruptive time and protect their brand against future supply chain bottlenecks while establishing themselves as industry leaders.

Fulfillment 177

Fulfillment Operations Shipping Costs Order Fulfillment 177

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

eCommerceFuel

SEPTEMBER 6, 2023

Optimized Marketing Spend & ROI: Direct resources to high-value customer segments for maximum returns. Customer Retention: Retaining your biggest brand advocates or converting “minnows” to whales. Product Insights: Guide product development based on specific customer segment needs.

Customer 26

Customer Social Media Marketing Recommendation 26

Optimizely

AUGUST 7, 2018

It really all comes down to: Are they a long-term loyal customer? Or a brand new customer? Once you understand that, you can improve customer retention and power your ecommerce growth. Learn how you can create a marketing strategy to more accurately target your buyers with customer lifecycle marketing.

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

Korona

AUGUST 26, 2022

Acquiring multiple licenses as well as setting up grows, production sites, distribution channels, and retail shops obviously requires significant capital investment. Using social media can be a great way to drive followers towards your eCommerce or brick and mortar stores. Open up your dispensary to as many channels as possible.

POS 59

POS Point of Sale Operations Social Media 59

Omnisend

APRIL 14, 2021

As well as identifying and catering to individual customers based on where they are in the customer lifecycle, you can also build detailed customer profiles and segment them into different categories based on various characteristics. Things to consider include: What kind of customer data is most important for you?

Customer 78

Customer Omnichannel Customer Retention Channel 78

UpSellIt

AUGUST 3, 2023

By 2026, retail ecommerce sales are projected to reach an astonishing 8.1 Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. What is Ecommerce Segmentation?

eCommerce 107

eCommerce Recommendation Accessories Customer Loyalty 107

Omnisend

NOVEMBER 5, 2020

These days, powerful marketing automation is common practice for ecommerce stores. Use Multiple Channels for Your Marketing Automations: Email, SMS, and Push Notifications. An impressive 72% of consumers prefer interacting with brands through multiple channels before making a purchase. Reading Time: 7 minutes.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

Smile.io

OCTOBER 30, 2023

From DTC to brick-and-mortar retail stores, millions of ecommerce brands are choosing Shopify as their platform. The all-in-one commerce platform has a vast portfolio of features that are dynamic and adaptable for every business’s specific needs. But whatever you choose, the ultimate goal is always to improve customer retention. 

Shopify 72

Shopify Merchant Services POS Omnichannel 72

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Stronger Customer Relationships. The subscription model naturally shifts your focus from customer acquisition to customer retention. Define your new customer lifecycle. Easier to Scale.

Subscription 124

Subscription Payment Services Shipping Costs Payments 124