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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

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Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Retail TouchPoints

Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience is at the forefront of customers’ minds, and conversational commerce integrates this into every step of the sales funnel.

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Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

Given all of this, it is very clear why this demographic is a critical target audience for retailers. Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Payments play a key role.

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. What is Omnichannel Retailing?

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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Last year the top priority was engaging customers in real time.

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Retail & Delivery Trends That Are Likely to Remain Post-pandemic

lateshipment

How The Pandemic Affected Retail & Delivery. In the present circumstances (due to the pandemic, of course) trends around the retail and delivery landscape has gone through massive changes across the globe. Therefore, business owners can expect them to be followed in a post-pandemic world as well. Livestream Selling.