Groove

APRIL 21, 2020

eCommerce email marketing remains one of the most important channels to generate traffic, conversions and revenue for many businesses. Provide an incentive with a customer loyalty program. For a higher-level download, asking for a name and email address should suffice. Provide An Incentive With A Customer Loyalty Program.

White Paper 343

White Paper Social Media Seminar Customer Loyalty 343

Retail TouchPoints

JANUARY 18, 2024

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. Globally, consumers are downloading more apps than ever before, yet retention of those new app customers is an ongoing issue.

Retail 291

Retail Customer Loyalty Games Reference 291

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 217

Shipping Costs Improvements Live Chat Retail 217

365 Retail

DECEMBER 8, 2021

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. While 61% of brands invested in the development of their loyalty strategy during the pandemic, more than two thirds (72%) of respondents are now planning a further revamp within the next three years.

Customer Loyalty 52

Customer Loyalty Customer Download Fashion 52

365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. The full report can be downloaded here.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

Smile.io

FEBRUARY 17, 2023

Ensuring you have an optimized app and providing the best customer experience are imperative to make a mobile app a true game changer for your business. Let’s take a look at how you can leverage your app as an additional sales channel and improve your customer experience.

Mobile 67

Mobile Payment Services Channel Merchant Services 67

BigCommerce

JUNE 13, 2017

It also means your customer lifetime value is low (which decreases how much you will be willing to spend on advertising –– and thus will limit your ad visibility). Growing your customer lifetime value and building long term customer loyalty takes time, though. Get S Loyalty Now to Increase Your LTV.

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

Retail TouchPoints

APRIL 2, 2021

That’s why now is an opportune time to evolve the antiquated perception of conventional customer relationship engagement as a bland, generic, linear journey. To deliver experiences, brands need to adopt a model that provides the exact message to every customer, on the right channel, and at the right time. Reimagining CRM.

Retail 149

Retail Specialty Retailers Customer Loyalty Customer Experience 149

Kibo

MARCH 24, 2022

Retailers have already seen this transformation affecting consumer behavior, with shoppers embracing and using online and offline channels in diverse ways. Download Now. Is your OMS able to keep pace with these high customer expectations to retain customer loyalty and satisfaction?

Management 62

Management Retail Download Customer Loyalty 62

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

lateshipment

SEPTEMBER 16, 2022

But before that, we at LateShipment.com have prepared a downloadable checklist comprising 30+ actionable ways to help you boost holiday sales. Expand your sales channels to boom festive season sales. Brick-and-mortar shops: Ensure your efforts are consistent across online and offline channels. Feel free to check it out. .

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Optimizely

JANUARY 10, 2019

Now, marketers have to own the entire customer experience, from the first interaction to true customer loyalty across platforms and devices. By focusing on these three aspects of marketing, you’ll be able to succeed in this ever-evolving role and give your customers a fantastic experience from day one to 100.

B2C 231

B2C Marketing Social Media Customer Loyalty 231

Sailthru

JANUARY 19, 2023

The Consumer Trends Index 2023 is here to furnish marketers with the data and analysis to plan and forecast for the year ahead with strategies rooted in relationship marketing — understanding every consumer as an individual and connecting with them on the right channel, with the right message, at the right time.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

Kibo

DECEMBER 8, 2021

These savvy digital customers have spent nearly two years shopping online for everything from groceries to clothing, and—with a sharp uptick in desirable behaviors recently—they look poised to do the same this holiday season. Pageviews have dropped on all channels, but conversion remains strong. Download Here.

eCommerce 62

eCommerce Download Mobile Customer Loyalty 62

UpSellIt

AUGUST 3, 2023

Enhanced Product Development: Businesses can identify trends and preferences within segments, helping them develop products that cater to the specific demands of different customer groups. By providing personalized experiences, businesses can build stronger connections with customers and foster brand loyalty.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

365 Retail

NOVEMBER 23, 2021

This issue has been exacerbated by channel and device ‘black holes’ in identification. More than a quarter (28%) of marketers have issues identifying shoppers when they visit the site using different devices, while 26% struggle to recognise customers when they move from one channel to another – from app to website, for example.

Marketing 98

Marketing Customer Customer Loyalty Channel 98

Retail TouchPoints

JANUARY 5, 2022

And that could be through downloading the app, signing up for the email list or following the brand on social media.” Powered by Integrated Technology: Over the past two years the convergence between digital and physical channels has accelerated, largely thanks to the rise in virtual appointments and livestreaming.

Retail 278

Retail Omnichannel Social Media Consumer 278

Kissmetrics

AUGUST 5, 2021

Depop allocates 50 percent of their total social media spend to Snapchat after achieving a 77 percent lower cost per acquisition compared with other channels. The page usually has a goal like: sales email list sign-ups white paper downloads. Marriot Bonvoy had a 3.4x Users swipe up, and your landing page will instantly load.

Social Media 348

Social Media eCommerce Download White Paper 348

Kibo

DECEMBER 17, 2020

But B2B firms can’t be satisfied with a simple pivoting to digital channels, they need to recreate the personal connections that have been lost with data-driven personalization across the B2B buyer journey. Below are the five key elements necessary to deliver on the promise of consistently relevant cross-channel relationships.

B2B 104

B2B White Paper Payment Services Channel 104

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

UpSellIt

AUGUST 23, 2023

Omnichannel Ecommerce Personalization The goal of omnichannel ecommerce personalization is to establish a unified and consistent experience across multiple channels, allowing businesses to interact with shoppers at various points in the customer journey. Ready to learn more?

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

lateshipment

SEPTEMBER 8, 2022

For starters, Bring the whole holiday spirit across your website and marketing campaigns to let customers know that you’re relevant. Keep posting interactive content on your Social channels to catch the viewers’ attention Add a touch of personalization in your conversations to make sure that your brand is at the top of their minds.

eCommerce 130

eCommerce Shipping Live Chat Events 130

ESW

NOVEMBER 14, 2023

Include those with similar interests to your most loyal customers. Existing customers: Of course, regular shoppers are always a good audience to target with a sale. Consider this audience if your objective is to drive customer loyalty and value in the life cycle. Access: Consider how buyers will access the sale.

Payment Services 88

Payment Services Payments Events Social Media 88

Ecommerce Platforms

MARCH 14, 2023

The easy-to-use tool also comes with step-by-step guidance for beginners, and excellent customer support from dedicated logistics specialists. Pricing It’s free to download and use the Shipbob integration for BigCommerce, however, there is a price to pay for the company to receive, warehouse, and ship your products.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Sailthru

JUNE 23, 2023

Even though they are the first generation of social media natives, email remains one of the most powerful channels for reaching Millennials. The full Millennial Trends report highlights seven specific factors that Gen Y cite as important or critically important to maintaining their lasting loyalty. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

365 Retail

JULY 8, 2021

And this, the report warns, doesn’t just negatively impact customer experience, but erodes customer loyalty. For further information on how retailers can unify stock to improve conversions and sales whilst driving operational efficiency, download the report: Omnichannel Study:How retailers can serve the post-Covid shopper.

Retail 52

Retail Customer Loyalty Omnichannel Customer Experience 52

BigCommerce

JUNE 22, 2017

Download the free guide here. Ecommerce Analytics to Power a Personalized Customer Experience. BigCommerce customers have access to merchandising and customer analytics by default. Here you can also see which marketing channels are driving sales per customer. RFM scores should be calculated by channel.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Liveintent

NOVEMBER 9, 2021

This can help build awareness and engagement with your content and improve customer loyalty while reducing churn. Furthermore, newsletters are an excellent channel for driving awareness of products and services you might offer amongst a group of people who are already engaged and interested in your brand. The changing landscape.

Games 125

Games Subscription Outdoor Social Media 125

365 Retail

MAY 17, 2022

Now, over half (56%) of customers expect store staff to be as genned up as them across channels. However, retailers need to ensure store staff remain supported – through processes and connected technology – to continue to elevate that ‘human touch’ in-store that shoppers value so highly.”.

Retail 52

Retail Technology Events Customer Experience 52

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Multi-channel 138

BigCommerce

DECEMBER 5, 2017

When to ask customers for reviews (and then how to use those!). How to use live chat to increase conversions and customer loyalty. Use your social media channels to run ads featuring a coupon that’s redeemable on your website if you have a pretty solid target demographic figured out. It’s mandatory.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Elsner

APRIL 23, 2020

Thus, it is very convenient for users to shop online from the eCommerce stores that they find suitable just by downloading the store’s app. Increase In Customer Loyalty. eCommerce mobile apps redefine customer loyalty by their effective user retention techniques. billion and is expected to grow further.

Mobile 90

Mobile eCommerce Customer Payment Services 90

Groove

DECEMBER 18, 2019

Understanding how eCommerce platforms work and how they can satisfy your business’s needs and increase customer loyalty is the key to becoming a successful online retailer. With over 79 million downloads, WooCommerce is a very popular platform for building an online store. Shopify Alternatives for Enterprise Businesses.

eCommerce Platforms 293

eCommerce Platforms Shopify eCommerce 3dcart 293

Groove

FEBRUARY 11, 2019

As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. Although discounts and promotions help increase customer acquisition and drive customer loyalty, overusing discounts can reduce profitability. Content Downloads. Retargeting. Email Subscriptions.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Ecommerce Platforms

JULY 9, 2022

Once you have a Shopify subscription, you can download your POS app on Android and iOS devices, and start customizing the system. Manage inventory across multiple sales channels and locations. Customer loyalty programs with distinct customer profiles.

POS 180

POS Shopify Payment Services Shipping Costs 180

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. There’s an app store where you can download plugins to extend the functionality of your online shop. Shopify provides high-quality 24/7 support.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

OCTOBER 31, 2021

The paid plans include: Basic: $10 per month (Starting): The starting price for Basic is $10 per month, and it comes with access to 50 lead capture forms, scheduled chat hours, 10 customizable forms, real-time customer details, payment forms, and file downloads.

Payment Services 195

Payment Services Payments Social Media SEO 195