Inflow Insights

JANUARY 24, 2022

With Americans spending an average of four hours a day on social media, it’s increasingly becoming the place customers go to learn about new products and make decisions about what (and whether) to buy. This makes social media critical to the survival of your eCommerce brand. Always engage with customers.

Social Media 119

Social Media Customer Loyalty Customer Customer Retention 119

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Kissmetrics

JUNE 15, 2017

Customer retention. Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer. Here’s the problem: companies drive customers away with poor customer retention initiatives (or a complete lack of a customer retention strategy!).

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Retail TouchPoints

MARCH 27, 2023

The retailer expands into new markets by first learning about the needs of local communities to determine the right place and time for entry, and this strategy will now be extended to how it handles customer retention. ” .

Books 256

Books Customer Retention Social Media Mobile 256

Omniconvert

JULY 23, 2019

Our mission is to provide insights and ideas from world-class professionals on the topic of growth and to cut through the noise of so-called marketing tips and tricks, revealing the money-making strategies behind e-commerce.

Social Media 74

Social Media eCommerce Channel Marketing 74

Groove

FEBRUARY 2, 2022

First, we have customer acquisition which involves all of the steps that an eCommerce or brick and mortar business takes to attract new customers and convince them to purchase. Customer acquisition is absolutely necessary for businesses of all sizes to expand and cater their products or services to numerous audiences.

Customer 150

Customer Customer Retention Merchant Services PPC 150

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Are you one of such businesses?

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. Increased Customer Retention.

Subscription 113

Subscription Customer Retention Marketing Payment Services 113

Kissmetrics

JUNE 14, 2017

They are learning about your products from display ads, researching your brand on social media, and signing up for your email campaigns to get the latest product updates. That’s why it’s important to map out how your business engages with customers across several channels. Analyze Your Customer Data.

Channel 226

Channel Customer Jewelry Customer Data 226

Algopix

APRIL 14, 2024

Mattan Danino – WEBITMD Mattan Danino, leading WEBITMD, is known for his innovative approach in blending technology with traditional marketing strategies to drive eCommerce growth. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

GetElastic

JULY 22, 2019

Studies show that businesses who adopt this approach have customer retention rates 91 percent higher than competitors who do not. The main goal when developing such a strategy, should have agile principles to make it a success. The last thing retailers need is for a new customer to order an item that is actually out of stock.

Omnichannel 161

Omnichannel Fulfillment Social Media Clothing 161

Retail TouchPoints

MARCH 25, 2024

Content Marketing, advertising and digital practitioners can expect candid conversations on new channels and tactics that drive acquisition and retention. Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you.

Retail 207

Retail Article Omnichannel Customer Experience 207

Kissmetrics

OCTOBER 24, 2017

These location origins will help your team develop a customer path that fits their interests and needs. You can identify channels and monitor users’ steps in the funnel, from an initial visit to paid signup. You can optimize content and calls to action throughout the customer journey. Monitor Social Media Interactions.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Retail TouchPoints

JANUARY 31, 2024

Now Mailchimp has added SMS marketing to our offerings, giving our customers a new channel to drive results through their integrated marketing strategies. Between best-in-class customer service at its cafes in Atlanta and Savannah, Ga.,

Marketing 237

Marketing Customer Retention Shopify Social Media 237

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. This way, your customers always get accurate answers. Improved customer retention.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

lateshipment

NOVEMBER 8, 2023

Website design Your website or your social media may be the first thing that a customer sees which sets a definitive image in the customer’s mind. It’s a good strategy to include brand storytelling in your marketing in order to convert customers.

eCommerce 130

eCommerce Social Media Gifts Definition 130

Kissmetrics

JUNE 29, 2021

Without a customer, you don’t have a business. Without consistent customers , you don’t have a stable business. A little caveat here is businesses should also focus on customer retention , which is different from an acquisition. Identify Your Customer Avatar. should be to create a customer avatar or buyer persona.

Customer 276

Customer Social Media Customer Retention eCommerce 276

lateshipment

JULY 31, 2023

Improving Marketing Strategies: Marketing can be one of the most expensive parts of your business. You can fine-tune your own marketing strategies for maximum impact. Customer Retention: Keeping tabs on all the retention strategies of your customer users, you can outbid them on the bottom-of-the-funnel marketing too.

eCommerce 130

eCommerce eCommerce Marketing Marketing Social Media 130

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  Online shopping and social media use are on the rise source: Backlink.io billion people used social media platforms last year.  Not anymore. billion by 2028.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

Customer Loyalty 195

Customer Loyalty Customer Retail Shipping Costs 195

Smile.io

APRIL 2, 2020

You have to treat them as one in the same in order to maximize the value of having loyalty to increase customer retention. By sharing pages and launchers where customers can easily discover and engage with your rewards on your website, you’re fostering a relationship with each customer, and they will become your loyal brand advocates.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Smile.io

APRIL 2, 2020

You have to treat them as one in the same in order to maximize the value of having loyalty to increase customer retention. By sharing pages and launchers where customers can easily discover and engage with your rewards on your website, you’re fostering a relationship with each customer, and they will become your loyal brand advocates.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Omnisend

MARCH 21, 2021

Below, we’ve listed a few marketing strategies that every ecommerce brand should be tapping into when considering how to scale for marketing. It’s a great way to ensure customer retention and keep your eCommerce store top of mind. Social media marketing. Get My Copy. Influencer marketing.

Marketing 142

Marketing Social Media PPC Customer Retention 142

Algopix

OCTOBER 21, 2023

Revenue by Traffic Source: Knowing where your customers come from (e.g., organic search, paid ads, social media) allows you to allocate marketing resources more effectively. They tell you how effective your sales funnel is at turning visitors into paying customers. A high retention rate is a sign of a loyal customer base.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

Smile.io

MARCH 11, 2021

But more often than not, we become loyal to a brand because of their recognition of us as valued customers. Using personalization strategies on your Shopify store is the unparalleled way to increase retention rates. 93% of customers are likely to buy again from a company after receiving fantastic customer service.

Improvements 81

Improvements Live Chat Social Media eCommerce 81

Kissmetrics

JANUARY 17, 2022

It is easier to build real, human connections with your audience if you know what data and strategies to use. One of the most effective strategies to build a personal connection is personalized marketing. Most marketers use the strategy on multiple channels. The good news? Different Types of Personalized Marketing.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Smile.io

MAY 4, 2022

With how fast the landscape of ecommerce is changing, it can help to have some fresh growth strategies before you. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Use this as an opportunity to turn that customer into a repeat buyer.

eCommerce Marketing 74

eCommerce Marketing eCommerce Marketing Customer Retention 74

RetailMinded

JULY 29, 2023

I’ll then suggest some effective strategies that independent retailers can use to stay ahead of the competition. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. So let’s get to it!

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

I’ll then suggest some effective strategies that independent retailers can use to stay ahead of the competition. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. So let’s get to it!

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

AUGUST 25, 2023

Ranging from mastering social media marketing to embracing advanced SEO techniques, these strategies will help reshape your digital storefront for success. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional.

Improvements 52

Improvements Social Media SEO Customer Retention 52

Kissmetrics

JUNE 7, 2017

Even customers who have the same general interests and purchasing behaviors can vary wildly in their choice of channels through which to consume the media. Marketers who forego these kinds of advertising strategies will find their brands are quickly made irrelevant or seemingly “out of touch” with what customers want.

Improvements 225

Improvements Marketing Channel Customer Retention 225

Omnisend

SEPTEMBER 9, 2021

We’ll help you better understand it, and learn how to put it all into practice to create a growth-focused marketing strategy. The ability to understand your performance and the impact that your strategy and decisions are making helps you to put your business into its proper perspective. At what times? Segmentation.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Optimizely

DECEMBER 14, 2017

If you’re not keeping track of customer engagement, you could completely miss this slow process of pulling away from your brand — wrongly assuming that your customers are just as highly engaged as the day they first bought from your company. In other words, omnichannel engagement can drive customer loyalty long-term.

Customer 210

Customer B2C Customer Loyalty Customer Data 210

Kissmetrics

JULY 31, 2021

At this early stage, use visually engaging content such as videos, short blog posts, and social media posts to introduce your company and emphasize your brand story. Marketing strategies at this stage could include free trials, actionable emails, and CTAs, or calls to action. Why should a customer care about your company?

Download 361

Download Social Media Subscription Customer 361

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Hit Your Target with Smart Social Ad Campaigns. 97% of U.S.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Payoneer

NOVEMBER 6, 2018

Online sellers should put at least as much effort into customer retention as you do into acquisition. A strong retention strategy pays big dividends in the long run for your business. The following is an overview of key strategies and tips to help you retain customers and optimize your profits.

Customer Retention 20

Customer Retention Customer Social Media Subscription 20

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52