Ecommerce Platforms

DECEMBER 20, 2021

Affiliate management services, or systems, are slightly different. Instead of helping affiliates discover brands, these management services help brands discover affiliates. Many affiliate management services allow companies to connect with affiliate partners to boost your business. The 5 Best Affiliate Management Services.

Merchant Services 104

Merchant Services Management eCommerce Multi-channel 104

Retail TouchPoints

JULY 14, 2021

Suppliers are breaking down their demand forecasts geographically, while retailers are breaking them down by channel. While CPGs are looking at geography, retailers are largely looking at specific channels. Now that online and offline inventory are converging due to BOPIS, a more unified channel lens is often more sensible.

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Retail TouchPoints

MAY 18, 2021

COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s likely much of the dramatic growth seen over the past year came from infrequent ecommerce users — those that had used online channels for less than 25% of their purchases prior to the pandemic.

eCommerce 183

eCommerce Shipping Costs Fulfillment Supplies 183

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 268

Customer Experience Shipping Costs eCommerce Improvements 268

Kibo

MARCH 24, 2022

According to a Forbes Study, 96% of customers rate their experience with brands as a major judgment factor towards loyalty. According to Kibo and Ignitiv’s new report, “ 2022 Distributed Order Management for Retail ,” the post-COVID world will be characterized by a deep and transformative embrace of digital. Download Now.

Management 62

Management Retail Download Customer Loyalty 62

Retail TouchPoints

OCTOBER 10, 2022

This is true all year long, but recent studies show at least 26.8% With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever.

Multi-channel 280

Multi-channel Marketing Retail Channel 280

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 260

Customer Multi-channel Channel Customer Experience 260

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. However, multiple studies have found that the opposite is true.

Shipping Costs 274

Shipping Costs eCommerce Customer Shipping 274

Retail TouchPoints

JANUARY 11, 2024

across retail C-suite executives, information technology leads and business development managers, we found that 81% of retail decision makers feel urgency to adopt generative AI technologies, with 72% ready to deploy generative AI in the coming year. Streamline product catalog management. Automate conversational commerce.

Retail 246

Retail eCommerce Technology Social Media 246

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Email is a top communication channel to reach customers, and 72% of brands allow customers to manage personal preferences.

Shipping Costs 231

Shipping Costs Improvements Live Chat Retail 231

365 Retail

MAY 2, 2023

Wunderkind’s 2023 [GL1] WunderkIndex Report conducted in-depth research of 99 UK eCommerce brands, analysing on-site shopping journeys and customer engagement across both email and text channels over a six-month period.

Channel 52

Channel Retail Download eCommerce 52

Retail TouchPoints

FEBRUARY 9, 2024

The result is that, according to a recent Forbes study , 75% of small business retailers say they lose between $500 and $2,500 each month due to theft, and the businesses most likely to experience theft on a daily basis were those with between one and 20 employees.

Small Business Retail 252

Small Business Retail Retail Jewelry Customer Experience 252

Retail TouchPoints

JULY 24, 2023

According to The Small Business Blog , emails are an effective marketing channel because most U.S. Yet despite the proliferation of this channel, the average consumer receives an average of 121 emails with at least 56.6% This channel is tried and true, but retailers must take a creative and personalized approach to stand out.

Small Business Retail 230

Small Business Retail Marketing Retail Social Media 230

Groove

MARCH 7, 2024

Customers who generate more than $1,500 in monthly recurring revenue can enjoy the services of a dedicated customer success manager (CSM). A CSM can help brands who are seeking strategic guidance across their marketing channels. Groove has helped clients generate more revenue.

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

365 Retail

MAY 17, 2022

In this context, solutions that manage the growing number of complex multi-channel payments for retailers while delivering hyper-personalised services – aka services that respond to the specific needs of the merchant, based on their target demographic habits and preferences and geographical regions – is important for customer experience.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Inventory management best practices enable you to run your business most effectively and profitably.

Management 92

Management Shipping Costs Drop Ship Order Fulfillment 92

Retail TouchPoints

FEBRUARY 15, 2024

However, as a study from Oxford found, the effects of technology on loneliness depend on the type of interaction with that technology. As with customer service, social media should be managed in a way that shows deep empathy for users and appeals to their emotions.

Live Chat 237

Live Chat Social Media eCommerce Consumer 237

Omnisend

DECEMBER 15, 2020

With email marketing still the top channel for ROI, delivering an astonishing $40 for each $1 spent , we all want to know how to successfully manage a healthy and lucrative email list. Why is it important to manage your email list? 5 Best practices for email list management. The caricature of irrelevant mailing by D.

Management 143

Management Marketing Customer Subscription 143

Retail TouchPoints

AUGUST 16, 2021

If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel! According to a recent study , 80% of consumers point to a positive returns process to drive brand loyalty. Control what you can.

Retail 336

Retail Shipping Costs Supplies Shopify 336

Korona

JANUARY 6, 2023

This article will introduce you to 10 eCommerce social media marketing case studies that involve brands that have successfully utilized social media for greater brand awareness and increased sales. 10 Successful eCommerce Social Media Marketing Case Studies. The Impact of Social Media Marketing on Brands. Mercedes Benz. Conclusion.

Social Media 52

Social Media eCommerce Marketing POS 52

Groove

MARCH 8, 2024

Omnisend vs Klaviyo: Case Studies and Success Stories An athleisure brand we work with increased revenue by 28% from emails sent using Klaviyo. Completely within Klaviyo, the client managed copywriting, email design, marketing execution, and strategy. Klaviyo also has its own extensive list of customer success stories.

Marketing 195

Marketing WooCommerce Multi-channel Social Media 195

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. This reorganization around proprietary data is what has led us to today’s retail media boom. The Need to Network.

Retail 265

Retail Multi-channel Omnichannel Technology 265

Kissmetrics

DECEMBER 11, 2017

Curiously enough, adopting the same methodical mindset of a financial currency trader can help you better manage results. You all know those case studies that promise a mythical pot of gold at the end of a rainbow. This is a perfect example of market movement and active management in currency trading. Here’s how. A/B testing.

Management 213

Management Marketing PPC Banking 213

Retail TouchPoints

APRIL 26, 2021

And while it’s premature to reference the COVID-19 crisis in the past tense, Inmar’s most recent Intelligence Shopper Insights Study provides clear insight into what marketers can expect in the months ahead, as the grocery industry settles further into the much anticipated “new normal.”. Hybrid Shopping is Here to Stay. Only more so.

Retail 278

Retail Mobile Reference Download 278

Retail TouchPoints

OCTOBER 31, 2023

Consumers’ ongoing shift to digital channels, and the unpredictability of their purchasing behaviors, is driving retailers to be conservative with their holiday hiring. Put managers front and center. This presence will do more than keep associates focused; it also will demonstrate that managers are invested in their success.

Omnichannel 272

Omnichannel Consumer Management Technology 272

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 59

Sporting Goods Management eCommerce Channel 59

365 Retail

MAY 3, 2022

Hannah Jibson, TikTok’s E-commerce Business Development Manager, said: “The FMCG category are very excited to onboard Soda Folk onto our new TikTok Shop marketplace – with such a great range of flavours and a brilliant story behind the brand. The average time spent on TikTok was 27.3 hours per month versus 15.5 hours on Facebook.

Channel 76

Channel eCommerce Social Media Technology 76

Retail TouchPoints

AUGUST 18, 2022

One University of Arizona study examined the morale of grocery workers in that state at the start of the pandemic. For retail team members, this lack of information can mean they’re not steering customers to the latest promotions, or they may not be seeing well-deserved kudos from their management teams. There’s an App for That.

Improvements 263

Improvements Retail Information Management 263

Retail TouchPoints

OCTOBER 25, 2022

But this shift was not without repercussions: data management company Lotame estimates that Facebook’s parent company, Meta, is projected to lose upwards of $12.8 This data is critical for business owners to determine which marketing channels, as well as unique ad creative and copy, yield the most profitable results. Apple’s iOS 14.5

Channel 264

Channel Accessories eCommerce Consumer 264

OrderDynamics

FEBRUARY 13, 2018

Advanced Omni-Channel: Pickup Lockers. Another advanced omni-channel capability are retailers’ use of in-store pickup lockers. Remember the Bell & Howell study about click and collect for 2017 ? In both cases, using a pickup locker as an advance omni-channel offering, is a winning scenario. Why Use Them at All?

Channel 55

Channel Reference Retail Customer 55

Wiser

MARCH 6, 2019

Wiser’s comprehensive MAP monitoring and case management solution is ideal for TYR, as detailed in this latest case study. ” Download your free case study to learn how TYR solved their problems with Wiser Solutions! ” Download your free case study to learn how TYR solved their problems with Wiser Solutions!

Download 60

Download Channel Management Consumer 60

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 52

Sporting Goods Management eCommerce Channel 52

Retail TouchPoints

OCTOBER 2, 2023

I think everyone’s talking about it but not many people are actually doing a lot of preparation yet,” says one anonymous advertising executive quoted in the study. “I You can collect first-party data directly from users through their interactions with your brand’s website, app, or other owned channels. How does it do that?

Marketing 322

Marketing Information Consumer Reference 322

Retail TouchPoints

JUNE 7, 2023

It’s helped consumers through personalized recommendations and automated customer service, and ecommerce shop owners have seen their workload streamlined through supply and demand management, fraud detection and churn prediction. Ask for case studies: Can the vendor provide customer success stories or testimonials?

eCommerce 244

eCommerce Technology Supplies Blog 244

Groove

MARCH 18, 2022

Inventory automation , or inventory management, is when businesses use software to manage SKUs in their warehouse in real time. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

Merchant Services 195

Merchant Services eCommerce B2B Shipping Costs 195

Wiser

FEBRUARY 26, 2024

A recent study conducted by Wiser Solutions, focusing on the headphones category, unveiled significant discrepancies in pricing strategies across retailers. In addressing the challenge of pricing discrepancies across various retail channels, a nuanced approach that balances both online and offline strategies is essential.

Retail 78

Retail Channel Consumer Improvements 78

Kissmetrics

JANUARY 5, 2022

For instance, the Bureau of Labor predicts that management jobs in marketing and advertising will rise in the coming decade. Those who are interested in that management career path may want to have a degree behind them as they get started and as they grow into management. Advertising. Public Relations. Communications.

Marketing 249

Marketing Social Media Channel Magazine 249