Retail TouchPoints

JUNE 27, 2023

Retailers and brands spend weeks or months mapping new products and catalogs to online channels. As a result, brands can go live on multiple ecommerce channels within minutes instead of months. Retailers and brands that embrace AI-driven, multi-channel mapping will not only eliminate inevitable human errors.

eCommerce 278

eCommerce Multi-channel Multichannel Channel 278

Retail TouchPoints

MAY 12, 2023

If the findings of Deloitte ’s 17th annual Digital Media Trends report are any indication, TikTok Killed the Television Star could be on the horizon. Might not be time to work on that chartbuster yet, but even still, brands need to be considering how to find their voice in these new channels.

Games 293

Games Social Media Multi-channel Consumer 293

GetElastic

APRIL 3, 2023

Shoptalk is an annual tradeshow where thousands of retailers come together to discuss the latest trends, technology, and future of retail. In this blog, I’ll share some of the key trends and learnings from the showfloor. What does a unified customer experience look like? We handle the hosting, management and monitoring.

Multi-channel 78

Multi-channel Omnichannel Jewelry Demo 78

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. But implementing one is easier said than done and requires specific capabilities, technology and talent.

Retail 273

Retail Multi-channel Omnichannel Technology 273

Algopix

APRIL 14, 2024

In the fast-paced world of eCommerce, where trends evolve overnight and consumer behavior shifts at the drop of a hat, the role of marketing leaders is more crucial than ever. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

RTP blog

OCTOBER 3, 2018

It’s no secret to anyone following retail that e-Commerce is evolving rapidly (along with the store experience), particularly as the channels continue to converge. The RTP editors share their thoughts on the trends and insights revealed by the 16 experts cited in the E-Commerce Innovations Special Report.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

BigCommerce

JUNE 1, 2017

Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan. Connect with Skubana Now. Forecast Sales.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

365 Retail

NOVEMBER 8, 2023

Original research, which analysed insights from 10.9billion emails sent globally to shoppers, in MoEngage’s 2023 Email Marketing Benchmarks Report showed that brands using behaviour-based personalisation, which tailors emails based on individual preferences, previous purchase trends and shopper actions, can improve conversion rates by x16.7.

Multi-channel 110

Multi-channel eCommerce Platforms eCommerce Retail 110

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

Management 277

Management Order Fulfillment Fulfillment Shipping Costs 277

Retail TouchPoints

NOVEMBER 10, 2023

This special Retail TouchPoints resource hub will be regularly updated with the latest news, stats, trends and developments in retail media. Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this).

Retail 289

Retail Social Media Multi-channel Channel 289

GetElastic

AUGUST 3, 2022

So many trends have led to the explosion in API-first companies. OpenView Ventures aptly calls this trend the “ end user era.” In case you’re not familiar with the term, PLG uses the product as a primary customer acquisition, conversion, and expansion channel. Let’s explore this trend more.

Multi-channel 148

Multi-channel Shopify Financial Services Channel 148

Kissmetrics

MARCH 5, 2021

Slack is one of the most popular channel-based messaging systems on the market, with over 12 million people using the system every day. Statsbot uses machine-learning technology to deliver insights and predictive analytics to diverse teams. Here are the top five metrics tracking Slack apps available today.

Marketing 287

Marketing Multi-channel Social Media Channel 287

Wiser

JULY 6, 2021

It’s a bit of an understatement to say that technology has changed retail. In reality, technology has created nothing short of a revolution, from the big stuff like eCommerce to smaller, now-common trends like self-checkouts and buy online, pick up in-store. And how does this technology impact pricing?

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

MagentoBrain

FEBRUARY 21, 2023

The following will describe the seven major marketing trends in 2023 for readers, as well as six tool applications that marketers cannot ignore! This blog will take you to discuss the latest digital and online marketing trends in 2023, and how marketers can prepare and respond to these market trends.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

DECEMBER 9, 2021

Diversify channels to sidestep disruptions. A flexible fulfillment network that provides options when it comes to storage and fulfillment is necessary to make diversion feasible, as is the technology layer that provides the real-time visibility and data that empower brands to make these critical decisions.

Supplies 294

Supplies Fulfillment Shipping Costs Multi-channel 294

Retail TouchPoints

SEPTEMBER 4, 2020

According to McKinsey “What consumers value is truly shifting, and so is their channel choice. See “Trends in Digital Marketing: The Digital Last Mile”. Technology companies must expand to encompass global capabilities financially, culturally and in communications. . The shifts to digital will be permanent. [I

eCommerce 147

eCommerce Multi-channel Merchant Services Department Stores 147

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This artificial intelligence technology helps to: Predict a customer's next purchase date. See how much revenue your campaigns have driven, compare current and past performance, see trends in events and more.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

ROI Revolution

SEPTEMBER 19, 2023

Embracing a multi-channel programmatic marketing strategy is no longer an option. 75% of shoppers use multiple channels before making a purchase. To engage your audience, you need to diversify your marketing efforts and utilize emerging channels. It’s time to embrace a multi-channel approach.

Multi-channel 78

Multi-channel Channel Marketing Games 78

RTP blog

DECEMBER 19, 2017

In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 
 The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Ecommerce Platforms

MARCH 18, 2022

Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

365 Retail

MARCH 1, 2022

Adapting to this new competitive multi-channel landscape is the most pressing challenge facing eCommerce brands. Gen Z, in particular, are pervasive users of social media, which has positioned social commerce as a breakout trend for eCommerce. Marketplaces bring buyers, brands, and third-party sellers together in one place.

Social Media 111

Social Media Multi-channel Fulfillment Drop Ship 111

Retail TouchPoints

SEPTEMBER 16, 2021

“Think of how much time is spent on our smartphones, and the majority of that time, data shows, is on social platforms,” said Matt Maher, Founder of the technology-focused consultancy M7 Innovations in an interview with Retail TouchPoints. Social commerce is already a multi-billion dollar business in the U.S., earning $26.97

Consumer 308

Consumer Social Media Retail Multi-channel 308

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

RTP blog

SEPTEMBER 23, 2019

What’s really interesting is that Gen Z consumers shop in different ways from previous generations, and many of these ways do not include technology. And when compared to other age groups, Gen Z consumers purchase from name brand web sites like Chubbies and Bombas instead of multi-brand web sites like JCPenney by a 10% margin.

Consumer 150

Consumer Multi-channel eCommerce Apparel 150

Optimizely

AUGUST 8, 2017

Starting on August 14, attendees will have the opportunity to learn how top business leaders are using technology to drive growth in a tough retail market. Tapping Into The Omni-Channel Nature of Today’s Consumer. Your customers are all omni-channel customers, you just may not realize it yet. We’re here to help.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

RTP blog

APRIL 22, 2019

The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. Shop floors will transform into click-and-collect spaces At least one top grocer will convert its physical stores into a click and collect/delivery warehouse space, and this will kickstart a trend.

Multi-channel 150

Multi-channel Retail Toys Department Stores 150

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

FastSpring

JANUARY 29, 2020

As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the five ecommerce payment trends shaping 2020? Multi-channel selling is a must. Multi-channel selling is a must. Keep reading to find out more. Push for smarter payment processing.

Payment Services 81

Payment Services Merchant Services Payments eCommerce 81

ChannelSale

MARCH 17, 2024

Five top trends and results of 2023 Black Friday and Cyber Monday Gone are the days of standing in queues early in the morning among the rushing people for Christmas purchases on Black Friday after celebrating Thanksgiving day.

eCommerce 52

eCommerce Multi-channel Shipping Costs Events 52

OrderDynamics

FEBRUARY 14, 2019

The UK Continues to be Omni-channel Royalty for a Succession of Reasons. OrderDynamics’ Omni-2000 research reviews 2000+ global retailers to discover the shopper’s view of retail’s omni-channel offerings. The global report gives us an overall view of the state of omni-channel. Omni-2000: UK Report .

Channel 50

Channel Multi-channel Merchant Services eCommerce 50

ChannelAdvisor

JUNE 30, 2021

At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits. Now it’s time to implement multi-location fulfilment and delivery. What is Multi-Location Fulfilment? . Something was needed, and that something was multi-location fulfilment.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

RetailMinded

NOVEMBER 28, 2023

Sellers should not only tailor their content to trends that are popular among their target audience, but solicit feedback to better understand their needs. Sellers should also maintain an independent sales channel, typically a website or bespoke app. Fortunately, the benefits of multi-streaming aren’t exclusive to professional gamers.

Small Business Retail 98

Small Business Retail Social Media Multi-channel eCommerce 98

SellBrite

MAY 13, 2019

Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse. Leveraging this particular trend is as easy as directly addressing those concerns about which customers have been vocal.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

ROI Revolution

MAY 3, 2022

Attribution is the top trend that our survey respondents indicated interest in for 2022. of our respondents named attribution as a top-of-mind trend for their brand this year. of our respondents named attribution as a top-of-mind trend for their brand this year. It’s the most important trend for managers at 60.5%.

Consumer 78

Consumer Social Media Multi-channel Events 78

GetElastic

AUGUST 10, 2021

Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

365 Retail

AUGUST 17, 2022

According to a new eConsultancy report , in partnership with Cheetah Digital, entitled 2022 Digital Consumer Trends Index: Consumer Attitudes and Trends in Personalisation, Privacy, Messaging, Advertising and Brand Loyalty, UK consumers are rewarding brands that make personalisation a priority. And he’s not alone.

Games 59

Games Marketing Multi-channel B2C 59