retailnext

SEPTEMBER 24, 2019

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Identifying purchase patterns and creating a customer database offers an array of other benefits including: Identifying opportunities. Gauge customer and purchase trends.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

APRIL 23, 2021

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. Retail is a massive industry. Why do Retailers Need Automation?

Retail 227

Retail Operations Customer Retention Order Fulfillment 227

Retail TouchPoints

MAY 8, 2024

When consumers click to branded ecommerce sites via paid search and social campaigns, they are forced to navigate a series of experience frustrations, such as the slow page loads that plague 40% of all site visits. RTP: A lot of consumers are venturing to brand sites via paid channels now. Rage clicks are present in 5.5% of all visits.

Merchant Services 216

Merchant Services eCommerce Channel Mobile 216

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, Internet Retailer. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Dynamic Action

APRIL 25, 2023

Summary Retailers often make decisions with incomplete data, resulting in missed market opportunities, overstocks, and poor investments. Data and AI can help retailers make data-driven decisions to optimize margins, sales revenue, and market share. Smart retailers leverage a platform that does it all.

Retail 62

Retail Accessories Customer Retention Apparel 62

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retalon

FEBRUARY 15, 2024

In the fiercely competitive retail landscape, the strategic use of retail analytics insights stands as a beacon for businesses aiming to surge ahead. Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever.

Retail 303

Retail Games Leisure Multi-channel 303

Kissmetrics

JUNE 14, 2017

With the right strategy, your team can drive product sales and achieve more customer retention. You have multiple teams engaging with consumers on various channels. You can determine your brand message by focusing on what the customer cares about. Conveying a message similar to your competitor can confuse consumers.

Channel 226

Channel Customer Jewelry Customer Data 226

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. We’ll talk through the various types of POS gift cards, discuss their benefits to retailers, and then dive into the different challenges you may need to face when rolling out a POS gift card program. That’s what this guide is all about.

POS 52

POS Gifts Payment Services Merchant Services 52

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Kibo

SEPTEMBER 2, 2020

With consumer expectations at an all-time high, boilerplate web experiences that fail to appeal to users on an individual basis can hurt sales and revenue. At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals. Key Components to 1-to-1 Personalization.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

lateshipment

APRIL 2, 2021

Amidst the wave of digital transformation and innovation in retail, eCommerce sales grew an astounding 30% in 2020, a number expected to grow in 2021 and in the years to come. However, you must keep in mind that entirely relying on these marketplaces can limit your brand’s growth (as you don’t own the customer data).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Powerinbox

DECEMBER 18, 2019

However, many retailers have been slow to move into this space, and as a result, their marketing messages are falling flat. What are Traditional Retailers Missing? The problem with most traditional retailers is that they rely on marketing practices established well before the advent of the information age. Technically.

Marketing 48

Marketing Retail Customer Retention Shipping Costs 48

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%.

Customer Retention 52

Customer Retention Mobile Technology Games 52

Omnisend

MAY 18, 2021

states have legalized marijuana and cannabis, and CBD retailers stand to benefit from the new marketing opportunities. In fact, according to an in-depth study by the National Retail Federation, 2019 experienced a 700% increase in the purchase of CBD-based products. What Is CBD Ecommerce? The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. Personalization in marketing has quickly become a customer expectation. The Continued Growth of Direct-To-Consumer (DTC).

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Omnisend

DECEMBER 7, 2021

The holiday season is a hectic and productive period for ecommerce retailers. With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Reading Time: 7 minutes.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Similarly, 52% of retailers wanted to improve their POS systems. Customer analytics refers to the valuable data collected through your customers’ behavior to improve your marketing strategy. .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Similarly, 52% of retailers wanted to improve their POS systems. Customer analytics refers to the valuable data collected through your customers’ behavior to improve your marketing strategy. .

POS 52

POS Payment Services Point of Sale Events 52

Smile.io

NOVEMBER 5, 2019

It’s become even more critical to offer personalized experiences to your shoppers since 74% of online consumers get frustrated with websites when content appears that has nothing to do with their interests, and frustrated shoppers don’t buy. Not only does personalization bolster sales, but it can also increase customer loyalty.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

Retail TouchPoints

JULY 26, 2023

The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Today’s fast-paced world leaves consumers strapped for cash and time.

Fulfillment 200

Fulfillment Operations Shipping Costs Order Fulfillment 200

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Demac Media

JANUARY 18, 2018

During retail’s busiest months (September – December) consumers are making lists and checking them twice, to buy gifts or treat themselves to something nice. This uptick in consumption habits of course means an increase in traffic, and ultimately sales for most retail businesses. Using the data that you’ve collected?

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

SellBrite

SEPTEMBER 27, 2017

These demographics provide the basic data needed for each persona, but sellers can always dig deeper with demographics , such as detailed job and company descriptions, to create even more specific profiles. Psychographics are measurements of customers’ habits, attitudes, and interests that help to explain why they might make a purchase.

eCommerce 125

eCommerce Customer Social Media Information 125

Korona

AUGUST 26, 2022

Cannabis retail can be a highly lucrative business, but it comes with plenty of details to keep in mind. Marketing Your Marijuana Retail Shop. Fortunately, looking over the CRA website , there are dozens of different types of marijuana establishments being approved each month, including plenty of retail only licensees. .

POS 59

POS Point of Sale Operations Social Media 59

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. Google ) Companies with well-defined omnichannel customer experience strategies see a 91% higher year-over-year increase in customer retention rate on average, compared to those without. Customers also expect omnichannel experiences.

Omnichannel 316

Omnichannel Multichannel Multi-channel Customer Retention 316

Optimizely

OCTOBER 23, 2019

Marketers who use loyalty programs to create happy and loyal customers need to be able to integrate these programs into their customer data and marketing campaigns on a regular basis. For the consumer, a great customer experience is one that makes them feel valued and rewarded. E-Commerce Marketing Specialist.

Customer Loyalty 30

Customer Loyalty Customer eCommerce Marketing eCommerce 30

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Instant Product Search.

Payment Services 74

Payment Services POS Mobile Operations 74

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Omnisend

SEPTEMBER 8, 2021

Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. One of the best tools for building better customer intelligence is Customer Relationship Management (CRM) software. It works by collecting and storing customer information around the clock.

eCommerce 158

eCommerce Customer Data Customer Retention Information 158

iVend

JUNE 14, 2023

Customer loyalty in retail is what every brand strives for – having customers who love your store so much that they shop with you time and time again, spend more, and spread the word to others about how great you are. But not all retail POS technology offers the same loyalty functionality.

Customer Loyalty 52

Customer Loyalty POS Technology Customer Retention 52

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. direct-to-consumer (DTC) eCommerce sales reached 129 billion, and are projected to reach 151 this year. See How Elastic Path Delivers Unique Customer Experiences.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

365 Retail

SEPTEMBER 30, 2022

For retailers, the prospect of a recession is tough. The rise in energy prices, combined with reduced consumer spending means margins will be tight, particularly for brick-and-mortar brands. Those retailers that were struggling before the pandemic will likely see their declines increase further. Focus on customer retention.

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67