365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

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Omnichannel Point of Sale Customer Data Customer Experience 98

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

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Omnichannel Customer Experience Department Stores Consumer 226

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Webinar Consumer Payments Marketing 259

Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. AI Investment Generative AI and AI will help drive efficiencies for mission-driven consumers and overworked employees.

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Retail Gifts Recommendation Consumer 283

RetailMinded

APRIL 7, 2022

GENERATION OMNICHANNEL. Perhaps a more fitting epithet for Gen Z, would be ‘Generation Omnichannel’ as this is the first truly omnichannel generation to high highstreets & social media platforms. The pandemic has certainly cemented the position of ecommerce in the consumer psyche, regardless of age.

Consumer 98

Consumer Retail Omnichannel eCommerce 98

Retail TouchPoints

MAY 18, 2021

with Instagram-worthy interiors that are driving up neighborhood property values and attracting luxury consumers. Many top-tier cannabis brands are changing the face and culture of their cannabis brick-and-mortar experience through the use of the following design elements typically implemented by high-end retailers: Reimagined Floorplans.

Jewelry 298

Jewelry Customer Experience Customer Loyalty Point of Sale 298

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 228

Jewelry Omnichannel Operations Technology 228

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 234

Sporting Goods Payment Services Retail Supplies 234

Retail TouchPoints

APRIL 20, 2022

Together, Temeka and CS Hudson provide end-to-end support as Cookies and Dr. Greenthumb’s strive to reach their growth goals and immerse consumers in their brand stories. and one of the founding members of Cookies Retail and Dr. This technology is useful in cities and states that don’t allow customers to see the product.”

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Retail Social Media Technology Events 353

365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Let’s take a look at three leading retail brands getting it right. Earlier this year.

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Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. How do we give consumers a reason to get off their sofa, come to the store and have a physical experience?”

Technology 212

Technology Consumer Omnichannel Point of Sale 212

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

POS 261

POS Omnichannel Mobile Improvements 261

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do All transaction elements and devices need to know about that product and about the consumer.”

Technology 248

Technology Consumer Mobile Operations 248

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 295

Merchant Services Cryptocurrencies Payments Payment Services 295

Retail TouchPoints

JUNE 25, 2021

Advancements in consumer technology have also played a role in retailers looking to make the technology of tomorrow happen today. In 2019, Verizon was the first in the world to offer commercial 5G mobile service, and consumers today have many choices of 5G-enabled devices, offering retailers an opportunity to accelerate potential use cases.

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Customer Retail Customer Experience Technology 131

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 183

Payment Services Payments Retail Social Media 183

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 98

POS Payment Services Payments Omnichannel 98

Retail TouchPoints

JULY 25, 2023

Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee. It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 228

Payment Services Operations Omnichannel Fulfillment 228

Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships.

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Marketing Customer Multi-channel Channel 78

iVend

JANUARY 17, 2023

Here we look at how technology is changing retail, and the key ways that technology trends in the retail industry for 2023 are enabling greater personalisation and customer experience. Deep insights – retailers capture a wealth of data; from apps, eCommerce sites, loyalty programs , point of sale and suppliers.

Technology 85

Technology Retail Omnichannel Customer Experience 85

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options. The Benefits of the Omnichannel Model.

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Omnichannel Leisure Technology Channel 105

Retail TouchPoints

FEBRUARY 22, 2021

While we’ve talked about why it’s important for an in-person experience to be different from a digital one, it can be appropriate to fuse digital and physical experiences in certain instances. For example, think about how consumers have access to a wealth of information at their fingertips online.

Retail 245

Retail Customer Experience Article Technology 245

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Streamline your customer experience with personalized offers.

POS 52

POS Payment Services Point of Sale Payments 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. First-Party Data Marketing Is The New Norm. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

RTP blog

MAY 12, 2017

For any business, the consumer has always been the end destination. The old model of commerce saw brands as manufacturers of products and retailers as the gatekeepers of what is commercially viable and appealing to consumers. In the new frontier, the consumer leads the way. How exactly is this happening?

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

Retail TouchPoints

JULY 27, 2020

Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. But it’s worth remembering that those virtual environments are modeled on physical stores for a reason, and the future will see consumers flitting comfortably between both. Cybersecurity Finds Its Cheat Code.

Payment Services 178

Payment Services eCommerce Small Business Retail Retail 178

Teamwork Retail

MAY 27, 2020

Omnichannel is a challenging prospect for most retailers, with existing legacy systems and complex order management workflows to fulfill orders across channels. ShippyPro CEO, Francesco Borghi, met with Teamwork Commerce VP of Partnerships, Amber Hovious, to discuss the difficulties of actually fulfilling Omnichannel.

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Payment Services Omnichannel Fulfillment Webinar 48

iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. Consumers want live information about product availability.

POS 52

POS Payment Services Point of Sale Leisure 52

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options. iVend Digital Commerce Digital Tools Pave the Way for Omnichannel Success.

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Omnichannel Leisure Technology Channel 58