GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Smile.io

FEBRUARY 12, 2024

Email marketing surpasses all other marketing channels in driving purchases. Let’s explore five steps for using email to nurture interest and win customer loyalty.  Loyalty & Reward Program Insights from Smile.io   List-building tools  Use a multi-pronged approach to feed your list growth engine.

eCommerce 78

eCommerce Marketing Customer Loyalty Multi-channel 78

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . Encouraging customer loyalty.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14 Source ).

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14 Source ).

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Kibo

AUGUST 21, 2020

With the ability to grab real-time behavioral context from all channels and use it to inform recommendations in the moment, marketers can offer more timely and relevant recommendations to the customer. Secure Customer Loyalty. Using Machine Learning to Drive Product Recommendations. Monetate Product Recommendations.

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

RTP blog

AUGUST 23, 2019

By Derek O’Carroll, Brightpearl If you Google “buy online pick up in store” (BOPIS), you’ll be struck by how popular in-store pickup has become with consumers — but only with the big box retailers like Macy’s, Old Navy, Kohl’s, JCPenney, Target and Walmart. of total retail spend within the next four years. Simplified returns processes.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Korona

NOVEMBER 30, 2022

Loyalty programs offer rewards, discounts, or other special incentives designed to encourage customers to purchase a store’s or brand’s products and build trust with them. They, therefore, provide a wealth of information about customer preferences that is valuable to your future marketing strategies. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

365 Retail

NOVEMBER 13, 2023

Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday. Climatic conditions favouring specific products is another example – think ice cream in summer or parkas and umbrellas in winter. Let’s look at some examples of seasonal products.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Smile.io

MAY 4, 2022

Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking. With so many online retailers and product reviews to read over, consumers are more informed than ever before. Use this as an opportunity to turn that customer into a repeat buyer. Offer multi-channel support.

eCommerce Marketing 74

eCommerce Marketing eCommerce Marketing Customer Retention 74

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Ecommerce Platforms

JANUARY 24, 2023

More specifically, you can send customers personalized SMS concerning your products, sales, special offers, etc. You can also generate automated text messages each time a customer completes an action on your site. For example, if they abandon their cart, sign up for your newsletter, and so on.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Omnisend

JANUARY 8, 2024

Rewards from loyalty and referral programs drive repeat purchases. They encourage 57% of consumers to buy again. Here’s how to get repeat customers through effective referral programs: Offer attractive rewards while ensuring they don’t reduce your profits Invest in reliable referral software.

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

DECEMBER 2, 2020

New trends in online shopping have drastically changed the way consumers approach the buying process. Retailers must aim to make switching among these sales channels easy. That’s why many businesses are incorporating both online and in-store activities as part of their customer profiles. Catalog Price Optimization.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Retalon

SEPTEMBER 3, 2021

This market distortion can happen for any number of reasons, including bad policy, consumer hype, and risky institutional behavior. There are 4 main drivers that inflated the retail market, causing the retail bubble: Number of physical “brick-and-mortar” locations Consumer behaviour Inflation COVID-19 pandemic.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

Omnisend

JUNE 15, 2021

After all, a staggering 79% of merchants state that they rely on returning customers. For example, some customer lifecycle management best practices involve utilizing seamless customer lifecycle marketing automation. With the right marketing and engagement, these customers could become lifelong, loyal customers.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

SellBrite

OCTOBER 16, 2019

Consumers have spent $3.53 trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. B2B buyers may also receive discounts for placing bulk orders or for being longtime customers. Purchase frequency.

B2B 90

B2B eCommerce B2C Merchant Services 90

Ecommerce Platforms

MARCH 7, 2022

Needless to say, glowing reviews are an excellent form of social proof that adds credibility to your brand and builds trust with potential customers. On top of that, you can issue custom discounts and vouchers to boost consumer loyalty, attract new customers, and increase customer spending.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. to optimize inventory for gross margins.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Flexible Multi-Store. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier.

POS 118

POS Payment Services Payments Point of Sale 118

SellBrite

JULY 8, 2019

Shipping is one of the most time-consuming and frustrating parts of running an ecommerce business. For example, this plan offers third-party calculated rates, letting you display shipping rates from USPS, DHL Express, UPS, and Canada Post directly on your website at checkout. Now you’re ready to add in product weights.

Shipping Costs 98

Shipping Costs Shopify Shipping Shipping Labels 98

Kissmetrics

MARCH 2, 2021

Customer acquisition cost (CAC) is a metric that has been growing with the emergence of Internet companies and web-based advertising campaigns that can be tracked. Traditionally, a company had to engage in shotgun style advertising and find methods to track consumers through the decision-making process. per customer = $2.00.

Customer 350

Customer eCommerce Multi-channel Channel 350

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. The rise of online shopping has dramatically transformed how consumers buy products, and as a result, sellers have had to adapt to this changing landscape. This is where multi-platform analysis becomes a critical strategy for success.

Multi-channel 116

Multi-channel eCommerce Order Fulfillment Social Media 116

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Korona

JANUARY 27, 2022

The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. Effective inventory management helps you meet your customers’ demands and generate sales. Multi-store and franchise features.

Small Business Retail 52

Small Business Retail Shipping Costs POS Retail 52

Retail TouchPoints

MAY 13, 2022

The end goal of any business is selling and delivering products to match consumer expectations. Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. Customer Service Improvement. Ongoing Supervision.

Multi-channel 231

Multi-channel Supplies Information Customer Loyalty 231

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Omni-Channel Management. Customer Lifetime Value & Referral Programs. What is customer experience?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. This model eliminates the challenges and costs associated with furniture storage and logistics management, allowing retailers to focus on building their brand and acquiring customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130