Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

Consumer 162

Consumer Shipping Costs Shipping Supplies 162

Retail TouchPoints

JULY 14, 2020

That assumption seems to be confirmed by research published by Cotton Incorporated via their Consumer Response Surveys. This same survey also showed that since the pandemic began, 55% of consumers placed a buy online, pick up in store (BOPIS) order, with 25% doing so for the first time. BOPIS Fulfillment Options.

Fulfillment 305

Fulfillment Payment Services Outdoor eCommerce 305

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

Travel 299

Travel Consumer Shipping Drop Ship 299

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Ten to 20 years ago, category management was primarily focused on optimizing the assortment, shelf placement, and stock levels of products within physical stores.

Technology 78

Technology Management Presentation Supplies 78

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Omnichannel 306

Omnichannel Fulfillment Shipping Costs Social Media 306

Ecommerce Platforms

FEBRUARY 14, 2023

When you’re still a tiny business selling products from your home, you might be able to manage this yourself. Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. When Should You Consider Engaging An eCommerce Fulfillment Service?

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses. Set up a demo or try it out for yourself.

Subscription 142

Subscription Merchant Services Management Payments 142

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 264

Operations Shipping Costs Fulfillment Omnichannel 264

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. Now, the competition for hourly workers is propelling many other retailers to follow suit.

Fulfillment 272

Fulfillment Workshop Operations Events 272

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. Fulfilment services can help to make this whole process less time consuming and frustrating. What are the Best Fulfillment Services for Shopify? Shopify Fulfillment Network.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Forrester eCommerce

OCTOBER 10, 2023

Retailers' solution to increased shrink may already be a tool in their arsenal. Learn from Emily Pfeiffer on OMS tech solutions for retail theft.

Fulfillment 448

Fulfillment Retail Consumer Management 448

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 313

Consumer Merchant Services Apparel Supplies 313

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. Target’s Store-Based Fulfillment Model Drives Convenience. Foot Locker managed solid 6.9%

Consumer 328

Consumer Toys Department Stores Fulfillment 328

Retail TouchPoints

JUNE 4, 2020

And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

Management 241

Management Fulfillment Omnichannel Consumer 241

Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

Consumer Goods 246

Consumer Goods Operations Consumer Supplies 246

Pivotree Blog

JULY 26, 2023

You’ve done everything right regarding 3PL inventory management and upped your re-orders; but despite your best efforts, you’re still selling through your stock. Either that, or it could be that there’s a problem with your warehouse management process. This is where a warehouse management system (WMS) is critical.

Fulfillment 52

Fulfillment Management Improvements Shipping Costs 52

Retail TouchPoints

JANUARY 8, 2024

One of the largest pharmaceutical companies in the world, Eli Lilly , is going DTC with the launch of the new LillyDirect platform, which offers disease management resources and home delivery of select Lilly medicines. At the outset, LillyDirect is focused on three conditions — obesity , migraines and diabetes. “A complex U.S.

Fulfillment 264

Fulfillment Management Consumer Improvements 264

Retail TouchPoints

JULY 3, 2023

We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. However, reaching its current level of success — 308 U.S.

Management 278

Management Payment Services Payments Operations 278

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. But it’s not just about listening; it’s about action.

Consumer 290

Consumer Retail Merchant Services Fashion 290

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

Kibo

MARCH 17, 2023

90% of consumers view 2-3 day shipping as a baseline expectation. In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. The Role of Fulfillment in the Shopper Journey Historically, fulfillment was simply thought of as a means to deliver products to the customer.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 264

Consumer Food and Beverages Retail Apparel 264

ChannelAdvisor

AUGUST 17, 2022

As a consumer, you appreciate when your online orders arrive safely, on time and at a fair price. This entire process — from initial order placement to final delivery — is called order fulfillment. Now, consumers expect that same ease and convenience with every online store they shop. Steps of the Order Fulfillment Process.

Order Fulfillment 89

Order Fulfillment eCommerce Fulfillment Shipping Costs 89

ChannelAdvisor

SEPTEMBER 20, 2021

With logistics woes continuing to plague the industry and worries about additional complications during times of increased shipping volume and activity, we’re all working to determine the best fulfillment options. Delivery is closely tied to consumer satisfaction and it’s crucial to get it right whenever possible. . Visible tags.

Fulfillment 98

Fulfillment Shipping Costs Shipping Recommendation 98

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

ChannelAdvisor

SEPTEMBER 20, 2021

With logistics woes continuing to plague the industry and worries about additional complications during times of increased shipping volume and activity, we’re all working to determine the best fulfillment options. Delivery is closely tied to consumer satisfaction and it’s crucial to get it right whenever possible. . Visible tags.

Fulfillment 95

Fulfillment Shipping Costs Shipping Recommendation 95

ChannelAdvisor

SEPTEMBER 23, 2021

Today we’re going to look at the two programs that give you access to those lucrative Prime shelves: Fulfillment by Amazon (FBA) and Seller Fulfilled Prime (SFP). Fulfillment. The most striking difference between FBA and SFP is the way your items are fulfilled. With SFP, fulfillment is in your hands.

Fulfillment 98

Fulfillment Shipping Costs Multi-channel Merchant Services 98

Algopix

OCTOBER 10, 2023

Inventory management is a critical aspect of running a successful business, whether you’re a small retailer or a large multinational corporation. In today’s fast-paced and competitive business environment, the efficient management of inventory can make or break a company. Minimize carrying costs and holding expenses.

Management 116

Management Shipping Costs Supplies POS 116

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

SEPTEMBER 1, 2022

But in the midst of today’s current supply chain issues, inflation and fluctuating consumer demand, many retailers are finding themselves in the opposite scenario, with an excess of stock. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management. Excess Inventory Eats into Profits.

Fulfillment 310

Fulfillment Retail Supplies Operations 310

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Omnichannel Leisure Supplies 325