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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience.

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Amazon Expands Telehealth Access Services Nationwide

Retail TouchPoints

To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider. And, they can see the cost before they start the visit.”

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

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BigCommerce Pricing: Choosing the Right Plan for You

Groove

Choosing an eCommerce platform is often a stressful and time-consuming endeavor. From functionality to customization and overall pricing, it’s important to understand how each factor will affect your project and business. BigCommerce Pricing Plans. BigCommerce offers four pricing plans: Standard, Plus, Pro and Enterprise.

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eCommerce Product Page Best Practices To Drive Conversion

Groove

Estimate shipping time. It usually displays the name of the product, a brief description, how many are left in stock (or it it's out of stock), price and shipping cost/time. Estimate Shipping Time. Display accurate estimated shipping times year round (and especially during the holiday season!)

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eBay Ads Holiday Report Reveals Keys to Advertising Success During an Elongated Season

Retail TouchPoints

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. eBay Ads recently surveyed both groups to understand the trending themes among 2,000 online shoppers in the U.S. For some consumers, holiday shopping isn’t simply on their radar right now. ”

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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Retail TouchPoints

Returns are essentially the last link to the circle that closes the consumer loop when it comes to a decision.” However, that doesn’t mean retailers shouldn’t be searching for ways to minimize the costs returns incur. That means you’re out of business.