ChannelAdvisor

APRIL 7, 2019

Developing an omnichannel supply chain strategy is essential to remaining competitive. According to Multichannel Merchant, while 91 percent of US merchants currently have an omnichannel strategy in place, less than 10 percent of those retailers and brands claim to have mastered the approach and technology. Enable easy returns.

Omnichannel 85

Omnichannel Blog Merchant Services eCommerce 85

Retail TouchPoints

OCTOBER 26, 2022

The CPG (consumer-packaged goods) industry is on an exciting and transitionary path. Virtually everything about the category has changed over the last 15 years, from the way brands develop and bring products to market to how consumers learn about and purchase them. The way consumers connect with brands and products has changed too.

Food and Beverages 205

Food and Beverages Multichannel Consumer Channel 205

ESW

AUGUST 18, 2023

Meeting Global Shopper Expectations Online shoppers are more likely to convert if their experience matches their expectations. Key Integrated Solutions to Deploy for Multi-Local Commerce A seamless, domestic-equivalent experience requires a suite of ecommerce solutions that meet the shopper at every step on their purchasing journey.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as well as in-store pickup options.

Omnichannel 53

Omnichannel POS Merchant Services Multichannel 53

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as well as in-store pickup options.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as well as in-store pickup options.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

OrderDynamics

MARCH 26, 2019

The Omnichannel Retailer – Omni-2000 Research – EP001. In the opening episode of The Omnichannel Retailer Podcast Charles Dimov and Carla van Deventer delve into the Omni-2000 research. The Omnichannel Retailer. Carla : Hi, and welcome to the very first episode of The Omnichannel Retailer.

Omnichannel 61

Omnichannel Retail Mobile Consumer 61

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Omnisend

MARCH 29, 2021

Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. Omnichannel Fashion Ecommerce. If the past few years have taught us anything, the omnichannel customer is here to stay. Omnichannel marketing is only a few clicks away!

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

365 Retail

JUNE 25, 2021

Lightspeed a leading provider of cloud-based, omnichannel commerce platforms, announced today it will integrate Google tools directly into its platform , to help independent businesses globally as they safely re-open and expand their in-store capacity. The new Google integration includes: .

lightspeed 52

lightspeed Omnichannel Retail Multichannel 52

365 Retail

JUNE 13, 2022

The replatforming implementation is central to the brand’s roadmap as it seeks to expand its multichannel offering to further fulfil its mission to ‘Get Britain Making’.

Arts 52

Arts eCommerce Hobbies Multichannel 52

GetElastic

JANUARY 13, 2019

Today, consumers expect Amazon-like speed and service from any business, regardless of the space you play in. On average, today’s consumer uses almost six touch points when buying an item , with 50% regularly using more than four. Meeting these expectations is a major challenge for enterprises.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

CPC Strategy

APRIL 1, 2024

Streaming Tubi Advertising Guide: How it Works & Ad Costs By Liz Krupa Apr 01 2024 More consumers than ever are cutting the cord and switching to streaming. ” Instead, ask questions like: What is my target consumer’s level of education? Among viewers aged 18-24, 87% choose to access TV content through the internet.

Blog 91

Blog Multichannel Technology Consumer 91

ROI Revolution

OCTOBER 30, 2019

There are many ways you can help ensure your design will meet users’ needs: Conduct usability tests where users are assigned key tasks, like navigating to specific pages, without specific instructions on how to do so, and analyze their experience. In fact, a multichannel marketing strategy can increase conversions up to 49%.

Marketing 60

Marketing Multichannel Mobile Channel 60

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

ChannelAdvisor

SEPTEMBER 29, 2021

We’re happy to provide an omnichannel solution to meet their needs.”. As the industry’s most trusted centralized e-commerce platform, ChannelAdvisor offers an award winning, robust platform that helps companies monitor, manage and improve activity across brands operating in an intricate multichannel environment.

eCommerce 98

eCommerce eCommerce Platforms Channel Management 98

ChannelAdvisor

SEPTEMBER 29, 2021

We’re happy to provide an omnichannel solution to meet their needs.”. As the industry’s most trusted centralized e-commerce platform, ChannelAdvisor offers an award winning, robust platform that helps companies monitor, manage and improve activity across brands operating in an intricate multichannel environment.

eCommerce 98

eCommerce eCommerce Platforms Channel Management 98

Kissmetrics

SEPTEMBER 14, 2020

The free CRM plan includes a robust set of features, including: Contact management Email scheduling Deal pipelines Meeting scheduler 1-1 live chat Contact website activity Store, track, and manage tasks Document sharing VoIP calling. Known for its versatility, they offer specialized software that adapts to meet your needs.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of respondents are shopping online, 41% via ecommerce websites, and 16% via shopping apps. Source: Google.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Demac Media

MAY 26, 2017

Mobile devices like tablet and smartphones are driving the majority of sessions online, designating them as browsing devices for consumers. Desktop still brings in more revenue, as many consumers still have concerns over privacy and security, but the gap is quickly closing. OMNICHANNEL. OMNICHANNEL. Click to tweet.

Mobile 40

Mobile Omnichannel Merchant Services Consumer 40

Smile.io

OCTOBER 14, 2020

It is also vital to focus on omnichannel experience over multichannel. Today, consumers switch between multiple devices regularly. Consumers don’t need a saved account with Domino’s. Many shoppers prefer e-commerce sites that offer live chat support to answer their queries while shopping on the site.]

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

Retail TouchPoints

MAY 12, 2021

But behind the numbers is a little-heralded success story, a story of nimble adjustments and the jewelry vertical’s embrace of digital and omnichannel initiatives to better serve customers. It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC).

Jewelry 211

Jewelry Multichannel Retail Merchant Services 211

GetElastic

OCTOBER 12, 2021

Taking an omnichannel approach to your commerce strategy will become core for your business to meet modern consumer demands, improve your customer experience and ultimately, your bottom line. Businesses like Stance, Bank of America, and Starbucks, are all great examples of businesses with omnichannel experiences.

Omnichannel 148

Omnichannel Multichannel Channel Customer Retention 148

PFS

AUGUST 23, 2017

On the home front, more than half of the consumers surveyed by Opinion Research Corp. So far, only one in 10 consumers are using their devices to order products – queries about the weather being most common. But as the rate of adoption grows, shifts in consumer behavior are sure to follow. Re-imagining Commerce.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Omnichannel is a new type of strategy that is tough to implement. Thankfully, there are a few companies that are already leading the charge in omnichannel eCommerce. What a perfect omnichannel eCommerce strategy looks like.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

BigCommerce

DECEMBER 13, 2017

With the advent of the FBA program, it is becoming easier for brands to go direct-to-consumer with their own seller accounts on Amazon, cutting out resellers altogether. In subsequent chapters, we’ll cover how to meet these requirements and put operational processes in place. Want more insights like this?

Shipping Costs 277

Shipping Costs Fulfillment Channel Order Fulfillment 277

RetailMinded

MARCH 4, 2022

Now that we are finally transitioning out of the pandemic, we are entering a new era for retail – a Hyper-Scalable Era – defined by the ever-evolving demands of consumers and the agile, flexible systems required to meet them. 1 Multichannel Can Increase Your Sales. 2 Strengthen Your Brand Awareness. The Bottom Line.

Multichannel 69

Multichannel eCommerce Multi-channel Merchant Services 69

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Multi-channel 197

Multi-channel Retail Technology Sporting Goods 197

Omnisend

JUNE 14, 2021

Reminding consumers about your brand is important, even if they’ve purchased from you before or have never heard of you. True omnichannel marketing can be even more effective, especially when you use a tool like Omnisend that enables you to manage all parts of the process via email, SMS, push notifications and more. Cross-promote.

Marketing 78

Marketing Omnichannel Channel Multichannel 78

Kibo

AUGUST 12, 2021

While most consumers begin their online search with Amazon, it’s not necessarily where their search and eventual purchase ends. Offer Personalized Shopping Experiences: Amazon does many things well, but when it comes to personalization or customization, many consumers look to more specialized brands.

Games 62

Games eCommerce Fulfillment Shipping Costs 62

Kibo

MARCH 29, 2021

More than ever consumers expect shopper experiences that are seamless across all channels. And in 2021, consumers expect those channels to service them anywhere and anytime. To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business.

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

Kissmetrics

JULY 7, 2021

Although the specifics vary by the product or vendor, a digital experience platform is a single digital hub that allows a brand to use data and AI to create and deploy custom content experiences for consumers and integrate them for consumption across an array of digital and other ecosystems. It’s essentially a further evolution.

eCommerce 271

eCommerce Webinar eCommerce Marketing Books 271

iVend

DECEMBER 9, 2019

Integrated Omnichannel Retail for the Next Decade. With these generations making a significant dent in the buying power of today’s consumers, brick-and-mortar will need to deliver on the desire for immersive experiences (like using augmented reality to digitally transform a physical location) or truly perish. Data is Do or Die.

Retail 84

Retail X-cart Omnichannel Merchant Services 84

Kibo

NOVEMBER 5, 2021

A modern OMS helps retailers manage inventory in real time, coordinate multichannel sales, initiate fulfillment tasks, routes, print shipping labels, and handle returns. Before the pandemic, consumers expected to receive their orders two days after they placed them. How Does Ecommerce Order Management Work?

Management 62

Management Payment Services eCommerce Shipping Costs 62

Kibo

OCTOBER 12, 2021

A successful personalization approach is critical to remain competitive in a fragmented, multichannel retail environment. This has become particularly clear since the pandemic which prompted consumers to switch brands in unprecedented numbers. Both speak to the needs companies are trying to meet.

Customer Data 62

Customer Data Multichannel Customer Experience Customer Loyalty 62

iVend

DECEMBER 9, 2019

Integrated Omnichannel Retail for the Next Decade. With these generations making a significant dent in the buying power of today’s consumers, brick-and-mortar will need to deliver on the desire for immersive experiences (like using augmented reality to digitally transform a physical location) or truly perish. Data is Do or Die.

Retail 52

Retail X-cart Omnichannel Merchant Services 52