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Revolutionising Customer Experience with Blockchain Technology

Digital Doughnut

Blockchain technology, often associated with cryptocurrencies like Bitcoin, is evolving far beyond its financial origins. Businesses across multiple sectors are waking up to the transformative potential of blockchain, particularly in the realm of customer experience (CX).

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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4 Ways Retailers Can Add Crypto Successfully

Retail TouchPoints

Many people in finance and retail considered 2021 the “year of the cryptocurrency.” While the NYC payroll department likely cannot do that, it signals the mayor’s intentions to encourage cryptocurrency adoption. These machines function the same as traditional ATMs, with the extra capability of purchasing and storing cryptocurrencies.

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Kwik Trip Debuts Bitcoin ATMs at 800 Midwest Locations

Retail TouchPoints

“We are delighted to be partnering with Coinsource and facilitating simple access to bitcoin for our customers,” said Dave Wagner, Controller of Kwik Trip in a statement. “We Proponents of cryptocurrency ATMs tout them as a vital access point for customers who may be intimidated by or not have access to online crypto exchanges.

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Trends Analysis: Why Cryptocurrency May Still Be Important for eCommerce

ESW

Cryptocurrency, and Bitcoin especially, are more likely to draw raised eyebrows than excited grins these days. Digital currencies like Bitcoin are helping both private users and online merchants to experience a whole new world of monetary exchange with complete ease,” eCommerce consultant Darshit Parmar writes. Customer Experiences.

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Does Customer Age Matter for Fraud Prevention?

Retail TouchPoints

However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. This approach can reduce fraud losses and improve the shopping experience for good customers. Source: Javelin Research.

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Ripple and Lunu partner to enable luxury retailers to accept cryptocurrency payments

365 Retail

Today, Ripple , the leader in enterprise blockchain and crypto solutions, has announced a partnership with Lunu to support the Berlin-based company’s luxury retailers in accepting cryptocurrency as a form of payment in store and online using Ripple’s Liquidity Hub. RippleNet’s annualized payment volume run rate now stands at $15B.