Groove

SEPTEMBER 24, 2020

Email and SMS help businesses reach more customers, converse with them on a personal level and customize the shopping experience to cater to their interests. Automate your email and SMS campaigns by leveraging an automation tool, like Klaviyo , to increase efficiency and create a more personalized customer experience.

Customer Data 322

Customer Data BigCommerce eCommerce Marketing Document 322

GetElastic

FEBRUARY 12, 2019

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack.

eCommerce Platforms 112

eCommerce Platforms Seminar eCommerce Marketing 112

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. The technology changes the customer experience and opens new marketing opportunities. To find out more about cloud-based ecommerce technologies, visit elasticpath.com.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. Keep them waiting for 2.5

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 310

Customer Experience Arts Customer Telecommunications 310

Groove

NOVEMBER 17, 2020

In this blog, we're comparing Klaviyo vs. Listrak to help you determine which platform is best for your eCommerce business. Though both are great for increasing efficiency and creating a positive customer experience, we recommend keeping your core needs in mind when making a decision. Data Science & Reporting.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Algopix

JULY 13, 2023

By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes. Additionally, CRM systems help streamline customer support, enhance communication, and improve overall operational efficiency.

Payment Services 78

Payment Services eCommerce Management Customer 78

MagentoBrain

MAY 4, 2023

Features and functionality of Magento business intelligence Offers a wide range of features and functionality designed to help e-commerce businesses collect, analyze, and interpret their data effectively. It includes access to all of the platform's features, as well as dedicated support and custom data integrations.

Magento 52

Magento Payment Services Payments eCommerce 52

RetailMinded

AUGUST 24, 2023

The Multifaceted Benefits Of AI In Retail The advantages of implementing AI in retail are numerous: Personalized Customer Experience By leveraging the power of AI, retailers can provide personalized customer experiences that enhance customer satisfaction and loyalty.

Retail 97

Retail eCommerce eCommerce Platforms Customer Experience 97

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Real-Time Customer Data. Data Science. Automation.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Groove

DECEMBER 18, 2023

Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with. This flexibility is coupled with robust security measures to make sure that custom apps run safely and reliably.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

NOVEMBER 9, 2023

With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally. The Rise of Artificial Intelligence AI, the crown jewel of tech advancement, now wields human-like prowess atop a sea of data.

Retail 289

Retail BigCommerce eCommerce Platforms eCommerce 289

Algopix

JULY 16, 2023

This streamlines marketing efforts and enhances customer experiences. By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales. It integrates with popular eCommerce platforms, allowing you to leverage customer data for more personalized emails.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Groove

APRIL 29, 2022

Though the data shows that as people age their text message usage decreases, older generations are still using texting to communicate. From your eCommerce platform to your CRM and third-party apps, it’s critical that all channels integrate together to create the best customer experience possible.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

MagentoBrain

MAY 9, 2023

E-commerce platforms have made it easier than ever for businesses to sell their products and services online, but with so many options available, it can be difficult to determine which platform is right for your business. One of the most important factors to consider when choosing an e-commerce platform is scalability.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

365 Retail

MAY 7, 2021

The critical components of the e-commerce platform. Data Privacy : Various studies suggest that consumers are accepting of emails and messages that provide them offer and discounts, provided they have consented to it. Trust is an important factor in customer experience.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

Retail TouchPoints

JULY 28, 2022

How Can Businesses Bring Virtual Try-Ons to Their Customers? Retailers can offer virtual try-ons within their own ecommerce channels or partner with an ecommerce platform that offers virtual try-on as a feature. Keep customer data safe.

Retail 256

Retail Customer Data Information Consumer 256

Retail TouchPoints

AUGUST 19, 2020

Brand Experience. But with tech tools like Shopify and Squarespace, together with APIs from the likes of Stripe and Affirm, brands can regain control of their experience and backend logistics while still offering a seamless buying experience for their customers. . Data And Insights.

eCommerce 243

eCommerce Merchant Services Games Payment Services 243

Algopix

JULY 20, 2023

Key Factors to Consider When Choosing a Payment Processing Software When selecting the best payment processing software for your eCommerce business, several key factors should be taken into account: Security and Fraud Prevention Security should be a top priority when dealing with online payments.

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Data that needs to be securely protected. 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Omnisend

MARCH 29, 2021

Read on for the biggest fashion ecommerce trends for this year, some of the best fashion ecommerce sites employing them, and a few foundational tips to get you started. Try Omnisend free for 14 days and use marketing automation to create a better customer experience! 7 Fashion Ecommerce Trends to Consider in 2021.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Groove

MAY 3, 2018

That's why many brands are investing in tools like Yotpo to manage their customer-generated reviews and content. Yotpo is a user-generated content platform that helps brands collect, distribute and use content to improve their customer experiences.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. Starting an ecommerce store is easier than ever with the rise of ecommerce platforms like Shopify. In a highly saturated market, customers have endless choices of brands to support.   Smile.io

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Ecommerce Platforms

MARCH 18, 2023

You can offer customers an omnichannel selling experience which appeals to both their desire to in-person interactions, and their quest for convenient shopping experiences. You can also manage everything using your desktop or mobile device with access to the right ecommerce platform.

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. That is, which ecommerce platform you choose to power your business and ready it for scalable, long-term growth.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

Algopix

OCTOBER 27, 2023

In 2024, we can expect AI to handle routine customer queries, offer product recommendations, and even assist in the sales process. This can significantly improve response times and enhance the customer experience while reducing operational costs.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

MagentoBrain

MARCH 9, 2023

PCI compliance ensures that your customers' data is being handled securely and that you are following industry best practices for security. Payment gateway integration is an essential aspect of e-commerce, as it ensures that the payment process is secure and seamless for customers.

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Omnisend

MAY 18, 2021

Revolutionary Apps and Services Are Assisting in CBD Ecommerce. Top ecommerce platforms are assisting cannabis merchants in their journey of transitioning towards online platforms. Ecommerce platforms like Shopify and Square offer retailers access to a wide variety of eye-catching themes.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Optimizely

FEBRUARY 3, 2020

So if you eat, sleep, and breathe the customer experience, why don’t you have better data and insights into your customer behavior? That’s exactly the promise of a customer data platform (CDP). In contrast, a customer data platform only relies on verified first-party data alone.

Customer Data 195

Customer Data Customer eCommerce Platforms Channel 195

Ecommerce Platforms

MARCH 4, 2021

So, if a fulfillment company has centers spread throughout the United States, that's much better for reaching those customers. It helps if a fulfillment company has connections to ecommerce platforms like Shopify and WooCommerce, that way you have no problem sending orders to the fulfillment center and getting products to your customers.

Fulfillment 104

Fulfillment Shipping Costs Shopify Shipping 104

GetElastic

JUNE 4, 2019

Savvy subscription providers are heading off the downturn by creating multiple revenue streams (Birchbox recently opened a brick-and-mortar store), but ultimately it will boil down to delivering an exceptional value proposition and customer experience. They aren’t selling products or services, but experiences.

Subscription 142

Subscription Payments Payment Services eCommerce 142

Omnisend

MAY 31, 2023

It’s a robust SMS platform offering valuable customer data. SMS segmentation and targeting – Omnisend allows ecommerce marketers to segment customers based on their shopping behavior and transactional events and send them personalized messages.

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

Korona

AUGUST 3, 2022

How to proceed with an eCommerce POS integration? What Is eCommerce POS Integration? An eCommerce POS integration is a solution that provides a simplified connection between your eCommerce platform and your POS system. A retail system that seamlessly integrates eCommerce and point of sale can do a whole lot more:

POS 52

POS eCommerce Point of Sale Payment Services 52

Ecommerce Platforms

OCTOBER 27, 2022

Shopify has its own comprehensive tool, which makes it easy to store inventory across the globe, and access a host of valuable data points, including order tracking, customer data, and inventory labels. Shopify boasts a rapid 2 day delivery time, so you can reach your customers faster and deliver a phenomenal experience.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Optimizely

APRIL 5, 2018

Direct-to-consumer means exactly what it sounds like: using ecommerce platforms to sell products directly to buyers. Here are the top reasons you should consider selling to potential customers directly. When you sell through retail stores, you’re putting the customer experience in their hands.

B2C 170

B2C Consumer Shipping Costs Supplies 170