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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits.

eCommerce 139
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As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retail TouchPoints

Nearly four in 10 ( 37% ) of retail decision-makers said their ecommerce business is not meeting profitability targets in the Publicis Sapient/Salesforce survey, which was conducted in partnership with Ipsos. Beyond that, 27% said ecommerce is hurting overall profitability, and 25% said their ecommerce operation was not profitable at all.

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How To Deploy To Heroku For eCommerce: Private Web App Development & Hosting

Groove

The complexity of their product range meant that each customer's choice – from size to style – could significantly alter the product's price. Additionally, they required a method to generate custom SKUs for each unique product configuration, ensuring that these custom creations could be easily reordered in the future.

Toys 195
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Choosing the Right eCommerce KPIs: A Guide for Sellers

Algopix

Customer Metrics Measuring Customer Acquisition and Retention Customer metrics help you understand how well you are attracting and retaining customers. Assessing Shipping and Delivery Performance Shipping and delivery are often the last touchpoints customers have with your brand.

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Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail TouchPoints

Further expansion will be guided by utilizing customer data and feedback to address specific local needs to inform future openings. “Customers can expect thoughtful partnerships and events with local charities, businesses and artists in every city. and San Francisco in April, May and June. ”

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

They are already making sustainable and ethical supply chain decisions with regard to material sourcing and labor, and by layering in data they can also make intelligent decisions about pricing, discounting and future inventories so they can reduce unsold inventory at the end of a season.

Supplies 213
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Three Strategies to Employ in 2023 to Boost Retail Profitability in Spite of Inflation and Economic Uncertainty

Retail TouchPoints

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

eCommerce 196