Remove Customer Experience Remove Customer Loyalty Remove Groups Remove Subscription
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Harnessing the huge marketing potential of subscription services

365 Retail

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. The subscription phenomenon. So what does 2022 hold for the subscriptions market? billion by 2025.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again.

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

“The biggest cost, both in terms of time and money, is how far you’re shipping the product in a small box ,” said Abinav Chandra, Managing Director of the Alvarez & Marsal Consumer and Retail Group in an interview with Retail TouchPoints. That has been [Amazon’s] mantra all the time: ‘Get it to the customer faster.’

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

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How to Start an Ecommerce Customer Loyalty Program

eCommerceFuel

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

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6 Shopify Apps that Integrate with Smile.io

Smile.io

From implementing a Shopify app that captures reviews to an app that allows you to provide subscriptions to your customers, to apps that help with post-purchase offers, loyalty, SEO, and everything in between, ecommerce apps are a vital part of your business. Mailchimp Recharge 1. Skio and Smile.io Skio and Smile.io

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8 Tips To Drive Repeat Business As A Retailer

RetailMinded

In this post, we shall share the top 8 tips to encourage customers into making repeat purchases. 8 Tips to Drive Repeat Sales to Your Retail Business Create a Subscription Model Subscription-based businesses are currently on the rise. It develops a strong bond of trust with your customers and strengthens customer relationships.