Retail TouchPoints

MAY 18, 2021

Many top-tier cannabis brands are changing the face and culture of their cannabis brick-and-mortar experience through the use of the following design elements typically implemented by high-end retailers: Reimagined Floorplans. Fixtures, furnishings and equipment (FFE) are setting a new tone in the cannabis retail space.

Jewelry 298

Jewelry Customer Experience Customer Loyalty Point of Sale 298

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. Even before 2020, brick-and-mortar retailers had been fighting a fierce battle against leading ecommerce players. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

Korona

FEBRUARY 9, 2023

Clearly, opening a retail store is a challenging feat. What are the key tools for evaluating your retail performance? This guide will walk you through some tips about improving retail performance and key metrics you should track to get the most out of your business. And more loyalty will lead to better sales.

Improvements 98

Improvements Payment Services POS Payments 98

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). Its original loyalty program awarded Woolworths customers with Qantas frequent-flyer points. Getting customer feedback on your loyalty program is vital.

Customer Experience 150

Customer Experience Customer Mobile Article 150

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

365 Retail

DECEMBER 12, 2023

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. On top of that, customers are demanding greater privacy and control of their data. Let’s take a look at three leading retail brands getting it right. The old ways are changing. Earlier this year.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Opportunities were seldom explored across the retail and shopping sphere, primarily due to the lack of a requirement. But what about physical retail stores?

Customer Loyalty 206

Customer Loyalty Recommendation Supplies POS 206

RetailMinded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

POS 98

POS eCommerce Payment Services Fulfillment 98

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. There are two key factors of the shopping experience that will help promote retailer success after the holidays.

Omnichannel 174

Omnichannel Payment Services Specialty Retailers Customer Loyalty 174

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. With over 555.6 With over 555.6

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. CX is the bread and butter of the brick-and-mortar retail industry. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. .

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

iVend

MAY 11, 2022

When it comes to a retail strategy to boost business, promotions are a sure-fire winner. Promotions offer customers extra value – essentially either in the form of a lower price, or by getting more goods for the same price. . iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

Retail 52

Retail POS Technology Customer Data 52

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. What consumers really want from brands and retailers. Curious about how consumer attitudes and behaviors are evolving?

Merchant Services 298

Merchant Services Cryptocurrencies Payments Payment Services 298

Korona

JUNE 8, 2022

The retail industry is a competitive industry, and one often based on volume. Small and medium-sized business owners are constantly facing competition from large retail companies such as Walmart and Amazon. In addition, companies that excel in customer experience generate 4-8% more revenue than their market. .

Technology 52

Technology Payment Services Payments Retail 52

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io of all retail purchases. 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

iVend

MAY 25, 2021

As the re-opening of brick and mortar stores continues, retailers are looking forward to welcoming back in-person customers. But whilst some have been chomping at the bit to get back to physically browsing the merchandise, research shows that others are, understandably, a bit nervous about making the move back to the retail store.

Retail 52

Retail Gifts Point of Sale Payments 52

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Streamline your customer experience with personalized offers.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

SEPTEMBER 8, 2020

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers to earn more Kohl’s Cash in more ways.

Customer Loyalty 268

Customer Loyalty Gifts Events Channel 268

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

365 Retail

NOVEMBER 13, 2023

Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. Yet potentially it can be a very rewarding period for sales if forecast and managed correctly. It’s imperative for every forward-thinking retailer to not just understand, but also manage seasonal demand.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

iVend

AUGUST 17, 2022

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

POS 52

POS Payment Services Point of Sale Leisure 52

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Similarly, 52% of retailers wanted to improve their POS systems. In order to build customer loyalty, personalization is now the best way to meet most people’s expectations.

POS 52

POS Payment Services Point of Sale Events 52

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. Table of contents How much does a retail POS system cost? Let’s dive in!

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

iVend

AUGUST 27, 2020

Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. As a result, retail digitialisation has quickly become a must. Digital retail technologies hold the potential to create game-changing innovations.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

Korona

NOVEMBER 10, 2022

Below are some concrete ideas for protecting your retail business from the recession without raising prices. Prioritize loyalty and lifetime value. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Table of Contents.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Similarly, 52% of retailers wanted to improve their POS systems. In order to build customer loyalty, personalization is now the best way to meet most people’s expectations.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Ecommerce Platforms

JUNE 18, 2019

If you run a physical (brick and mortar) store, then there are few tools more important than your point of sale system. This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square POS: Point of Sale App. Customer loyalty.

POS 128

POS Payment Services Merchant Services Payments 128

Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal.

Customer Loyalty 229

Customer Loyalty Food and Beverages Customer Marketing 229

iVend

SEPTEMBER 10, 2020

Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. As a result, retail digitalisation has quickly become a must. Digital retail technologies hold the potential to create game-changing innovations.

Omnichannel 80

Omnichannel Leisure Technology Channel 80

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

DECEMBER 20, 2019

You don't need us to tell you that the catering and retail industries are incredibly competitive. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. Revel Systems POS is a cloud-based iOS point-of-sale platform.

POS 118

POS Payment Services Payments Point of Sale 118

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Simplify Checkout and Boost Efficiency.

Technology 265

Technology Payment Services Retail POS 265