Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 277

Merchant Services Payment Services Payments Point of Sale 277

Retail TouchPoints

AUGUST 19, 2020

Why should they have their brand experience live inside another marketplace, when there are so many ways to dramatically boost revenue, increase brand loyalty and provide customers with an outstanding experience outside of it? Hidden Revenue Opportunities. e-Commerce.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

BigCommerce

MARCH 30, 2018

In 2016, that revenue jumped to $2.6 Even Amazon is in on the game (of course). In this post, we’ll look at the data available to help you determine: If a subscription service will work for your target customers (i.e. The various types of subscription services (and if your business model currently fits). do they care?).

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Subscription Payments eCommerce Payment Services 345

Retail TouchPoints

JULY 11, 2023

Similar to the games NFL players compete in each week of the season, retail is hypercompetitive and ever-changing. Football fans expect an exciting competition and amazing experiences if they visit the stadium, just as retail customers expect personalized experiences and quality products. AI: Retail’s New Star Player?

Payments 213

Payments Payment Services Retail Social Media 213

Retail TouchPoints

MARCH 25, 2022

One-third are inspired by social media before buying that new sweater, electronic gizmo or video game, according to the PwC study Gen Z is Talking. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. Payments play a key role. Are you Listening?

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Payments Payment Services Social Media Electronics 278

Retail TouchPoints

MAY 28, 2021

They miss their goals because they don’t prioritize customer service. And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. That’s a winning customer service strategy.

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Payment Services Games Live Chat Customer 179

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. and the honest answer is, maybe.

Merchant Services 299

Merchant Services Payment Services BigCommerce Payments 299

ESW

NOVEMBER 11, 2019

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. What about payments, though? While brands and retailers can accept crypto payments today, that doesn’t mean it’s viable. Why should they?

Payments 68

Payments Payment Services Cryptocurrencies eCommerce 68

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

Payment Services 248

Payment Services Payments Retail Sporting Goods 248

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

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Webinar Consumer Payments Marketing 289

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. As a result, we expect user acquisition and retention to remain pressured in the near term , negatively impacting our monthly active users, active buyer count and revenues.” A Little Bit of History Repeating?

Shipping Costs 245

Shipping Costs Merchant Services Payment Services Shipping 245

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. When merchants stop obsessing over the perpetual cat-and-mouse game with bad actors and instead start looking for trust, they open up a whole new world of potential value. Where to Begin.

Merchant Services 264

Merchant Services Payment Services Payments Financial Services 264

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

AUGUST 18, 2022

Despite worldwide challenges including an ongoing conflict in Ukraine, global inflation and continued COVID-19 worries — particularly in China where demand for premium goods is typically high — the luxury business remains strong. During its July 26, 2022 earnings release, LVMH reported revenue of approximately $37.3

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Cryptocurrencies Payments Payment Services Fashion 264

Retail TouchPoints

FEBRUARY 7, 2023

Leading-edge brands are responding by: Developing omnichannel strategies that engage and empower consumers, especially those in the coveted Chinese market ; Embedding digital innovation that reflects the brand heritage and promise; and Testing new offerings and experiences such as digital collectibles and loyalty programs.

Payments 290

Payments Omnichannel Payment Services Consumer 290

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

NOVEMBER 20, 2020

If your business is weathering coronavirus-related distress, before you decide what to do next, you must know exactly what your options are. Here are seven viable steps to consider building into your game plan for continuing to survive the crisis and thrive on the other side. #1: 1: Seek an out-of-court solution.

Payment Services 264

Payment Services Payments Supplies Travel 264

Groove

FEBRUARY 11, 2019

We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. If your eCommerce store has larger margins, you can use discount offers to increase sales and drive additional revenue. Retargeting. Product Page SEO.

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eCommerce Payments eCommerce Platforms Recommendation 258

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

ESW

DECEMBER 3, 2018

By cutting out an intermediate retailer, brands get to shape their customers’ shopping experiences for themselves. This creates new opportunities to build brand-customer relationships and new opportunities to grow revenue. Research analyst Rachael Ray calls user experience the backbone of eCommerce.

Payments 94

Payments eCommerce Payment Services Mobile 94

Retail TouchPoints

JULY 22, 2021

With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down. Indeed, Statista predicts ecommerce revenue to reach $563.4 Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

RTP blog

JANUARY 24, 2019

“The majority of mobile shopping experiences were very clunky,” Rob said. However, retailers stepped up their game during the 2018 holiday season by offering more convenient payment options such as PayPal, Apple Pay and more. But the most exciting and valuable part of AI is its role in creating contextual customer experiences.

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Mobile Payments eCommerce PayPal 150

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ We did, because when the pandemic hit it was game on. European lifestyle brand Snipes kickstarted its U.S. It’s a nightmare.

Payment Services 278

Payment Services Management Payments Operations 278

Kibo

JULY 24, 2020

Some ecomm platforms are quick and easy to implement for small businesses that have moved online. Some are embedded in much larger supply chain offerings that include in-store technologies. . How can you determine the best fit for your business? Or a stand-alone all-in-one solution? Some offer personalization and scalability.

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eCommerce Platforms Payment Services Payments eCommerce 117

Omnisend

NOVEMBER 11, 2022

Switch to Omnisend for better deliverability, affordability, and excellent customer support. Social media can be a game-changer for online businesses in this digital age. billion social media users in the world, all of whom can be your prospective customers with the right social media strategy. Start for free.

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Social Media Payments Shipping Costs Payment Services 97

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. Brands like Warby Parker and Everlane operate on this model.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Ecommerce Platforms

APRIL 27, 2022

Editor X is a fairly new player in the advanced site building game, getting its release in early 2020. A robust business solutions section with tools for blogging, memberships, quotes, invoices, payments, events, subscriptions, bookings, online commerce, automations, chat, workflows, tasks, and reminders.

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X-cart Payment Services Payments Shipping Costs 104

UpSellIt

MARCH 22, 2023

If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. Upselling involves persuading customers to buy more by offering them a better version of what they already want.

Payment Services 78

Payment Services Payments Recommendation Customer Loyalty 78

GetElastic

MAY 4, 2022

Both major and up and coming brands are adopting its approach and architecture to transform the customer experience at speeds faster than ever expected. Today’s customer demands it. Composable Commerce Changes the Game. Composable Commerce Opens Up New Partnerships and Revenue. If the wheels don’t fall off first).

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Multi-channel Payment Services Payments Games 78

GetElastic

JANUARY 16, 2018

Elastic Path and Adobe, together, have been creating exciting new opportunities for retailers seeking to up their game. Elastic Path has always been focused on experience-driven commerce. The products we engineer allow companies to embed commerce in any conceivable current or future customer experience.

Payments 146

Payments Payment Services Customer Experience Outdoor 146

Kissmetrics

JULY 12, 2021

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. Pardot , a Salesforce company, is a marketing automation suite perfect for boosting your revenue. Keyword call tracking is a game-changer for voice interactions.

Marketing 362

Marketing Payment Services Payments Events 362

ROI Revolution

OCTOBER 7, 2022

In this article, we’ll be sharing eight tests you can implement to make sure your brand gets its share of the holiday revenue pie this year. Brands that use the holiday shopping period for testing are laying the groundwork for strategic UX improvements that will impact the customer experience long after the holiday season.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

lateshipment

JANUARY 17, 2023

Remember, implementing tested strategies helps you save time later in the game, when all you have to do is just minor changes instead of scratching your head and looking at the drawing board again. In short, CX helps you build and maintain a loyal customer base. 86% of buyers are willing to pay more for a great customer experience.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Ecommerce Platforms

JULY 23, 2021

You don't have to bother about products getting missing, delivering inferior products, horrible customer care, or delayed shipping. This ensures that you focus on your other primary business processes every day. Think of it, your dropshipping supplier will be responsible for a major aspect of your business.

Shipping Costs 211

Shipping Costs Payment Services eCommerce Payments 211

Retail TouchPoints

NOVEMBER 1, 2023

There’s one specifically just about personalization; we talk about how you can monetize customer data, mainly through relationships with CPGs; and retail media, which are all part of the same thing. That’s not going to appeal to everyone, but that will get you some customers. for a lot longer than it has in the UK.

Books 289

Books Omnichannel Payments Mobile 289

ESW

JULY 6, 2023

It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. For nearly 3 in 4 first-time ecommerce shoppers, their first (and only, to that point) online buying experience was with Amazon and its seamless checkout, fast delivery and exceptional customer support.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. They discovered the incredible benefits of selling Photoshop (and all of their other software) as a monthly/yearly subscription instead of a onetime payment product. A subscription business model provides predictable revenue streams.

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Subscription Shopify Payment Services Merchant Services 104