Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The path to our frictionless future presents many challenges retailers must overcome, including building the right network infrastructure to support new technologies.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. Customers who subscribe here want to gain exclusive access to your products. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Omnisend

OCTOBER 4, 2023

Cancellation confirmation messages present a golden opportunity to reconnect with customers. Here’s why cancellation confirmation emails are indispensable: Facilitate returns. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

OCTOBER 6, 2022

Following are recaps of some of the most pertinent presentations. The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Harness the Power of Location to Deliver Contextual Shopping Experiences.

Shipping Costs 249

Shipping Costs Payment Services Merchant Services Payments 249

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. The platform is easy to use, with comprehensive and intuitive tools for operating an effective online store. This feature improves the overall performance and facilitates seamless integration for users. I would HIGHLY recommend Wix.”

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. This scenario presents unique opportunities for growth and progress.

B2B 227

B2B eCommerce BigCommerce Omnichannel 227

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

ecomdash

MARCH 7, 2019

With more online shoppers using mobile devices to buy from their favorite brands, ecommerce retailers must keep up with technology on their websites. Your customers have the expectation that making purchases with a smartphone or tablet will be as easy as doing so on a laptop or desktop. 2 – Make Payments Easy. Amazon Pay.

Mobile 84

Mobile Payment Services Shopping Carts Mobile Payments 84

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 From the above figures, it is clear that eCommerce mobile apps are a huge success. . Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 222

Payments Payment Services Customer Experience Social Media 222

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Here’s why making the most of your cancellation confirmation emails can be invaluable: Facilitate returns. Include a survey to find out why customers canceled their orders.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

Shipping Costs 211

Shipping Costs Merchant Services Payment Services Shipping 211

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

MARCH 30, 2022

2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. Without foot traffic, social platforms saw brands offer delivery (with and without third-party delivery vendors), livestream shopping experiences and more ways to pay online. The primary solution? Convenience.

Payment Services 297

Payment Services Social Media eCommerce Presentation 297

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. They report higher rates of feeling manipulated into tipping more than they intended, being pressured to tip for poor service and being asked for tips too often.

Consumer 190

Consumer Payment Services Point of Sale POS 190

365 Retail

MAY 1, 2024

This change has moved from traditional shelf displays to digital screens, marking the dawn of a new era in shopping experiences. The digital revolution in retail is reshaping how we buy, sell, and interact with products and services. Many are integrating technology to enhance the customer experience.

Payment Services 52

Payment Services Mobile Payments Social Media eCommerce 52

Wiser

NOVEMBER 6, 2023

It acts as a virtual storefront, enticing visitors to become customers by showcasing your products effectively. Each product page presents a valuable opportunity to portray your merchandise in a compelling manner, emphasizing its features, benefits, and overall value.

Payment Services 78

Payment Services eCommerce Retail Games 78

Ecommerce Platforms

MAY 21, 2020

In the short-term benefits is that you keep selling even with the present COVID-19 incidence. You’ll help your customers comply with physical distancing while meeting their needs. Write Custom Page Titles and Meta Descriptions. Choose Your Payment Methods. Who’s my perfect customer? Monitor Your Competitors.

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

Kissmetrics

FEBRUARY 4, 2021

Several Useful Ecommerce Features: As it’s specially designed to be for ecommerce, Shopify sites come with many useful ecommerce features to cover every little aspect of the sales process. It has multiple payment gateways, inventory management tools, third-party platform integrations, and shopping carts.

Shopify 285

Shopify Payment Services Payments eCommerce Platforms 285

Kibo

APRIL 26, 2022

Hybrid online/in-store/mobile shopping journeys are becoming the new normal. It’s exactly why headless commerce is well-suited to delivering unified shopping experiences. Microservices facilitate good customer experiences in a few ways. Microservices facilitate good customer experiences in a few ways.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Retail TouchPoints

FEBRUARY 7, 2023

“Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained. Digital goods present a unique opportunity for brands to tap into their unique heritage and create “items” that fans collect and covet.

Payments 283

Payments Omnichannel Payment Services Consumer 283

iVend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

DECEMBER 30, 2021

Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Screen every order, even those from returning customers. Monitor your brand for impersonation. She currently serves as VP of Partnerships & Alliances at?

Merchant Services 271

Merchant Services Customer Payment Services Social Media 271

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Optimizely

APRIL 19, 2018

When investing in voice as an acquisition channel, it’s important to understand the context in which your customers experience your brand. When two forces collide, or when a shopper meets a shopping experience, friction is the last thing they should encounter. Is it on your website or mobile app? Or is it through payment?

B2C 207

B2C Channel Payment Services Customer Experience 207

lateshipment

OCTOBER 20, 2021

Though we’re still a comparatively small company on the operations front, from southern California with 30 employees, we are competing with big names such as Nike, NordStrom, etc. At present, we have diversified our styles, ventured into golf dress, we also do a lot of EDC or gundogs for the police officers and people who do concealed carry.

eCommerce 130

eCommerce Payment Services Mobile Operations 130

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

Omnisend

DECEMBER 14, 2023

As the name suggests, multichannel selling refers to the process of selling products or services through multiple retail channels. This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

Omnisend

JANUARY 24, 2022

In fact, these two services are behind ecommerce stores for major global brands including Skullcandy, Ben and Jerry’s, and Burrow (BigCommerce) as well as HP, Rossignol, and Food Service Direct (Magento). Both BigCommerce and Magento are full-service ecommerce providers. Ease of use.

Magento 78

Magento BigCommerce Payment Services Payments 78

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Trust is an important factor in customer experience. If services involve remote assistance, e-tailers should evaluate the software they are putting into use.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

ROI Revolution

OCTOBER 7, 2022

The holiday shopping season presents a huge opportunity for retailers to drive growth through holiday A/B tests. Understanding your customer is obviously important any time of year, but it’s especially important during the holiday shopping season because customers behave differently. Mobile still holds strong.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

365 Retail

MARCH 7, 2023

Sports presenter and broadcaster, Jake Humphrey, has been confirmed as a headline speaker at the Retail Technology Show , retail’s golden ticket event taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 70

Technology Retail Payment Services Events 70

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. Your brand is likely already on marketplaces, just not by you and how you want it presented,” said Hinek. He noted that the company already had brought some custom work back to the U.S. “We

Webinar 263

Webinar Payment Services Shipping Costs Retail 263

RTP blog

AUGUST 10, 2017

The credit card company has even gone so far as to offer some merchants $10,000 to upgrade their POS equipment in exchange for refusing cash payments. Moriarty cited the plight of the unbanked and those with poor credit, who lack access to higher-tech payment options. Cash remains a popular payment option in the U.S.,

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. Jenny Buchar, Senior Manager, Digital Operations. Is it More than Buzz?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419