Retail TouchPoints

FEBRUARY 10, 2022

There were product shipments that arrived as a “jumbled mess” with damaged items, regular POS system outages, employees paying their own money to learn about the products they sell, and empty shelves — despite the fact that ample product was available at the distribution center. million on inventory management solutions; $1.2

Beauty and Health 298

Beauty and Health POS Mobile Management 298

Retail TouchPoints

AUGUST 11, 2023

The results of Capterra’s 2023 Tipping Fatigue survey show how tip screens have impacted the customer experience in and outside the restaurant industry, and how businesses should navigate tech-enabled tipping. Give customers privacy when tipping. It’s easy to give customers some peace and quiet with the tip screen.

Consumer 185

Consumer Payment Services Point of Sale POS 185

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 216

Shipping Costs Improvements Live Chat Retail 216

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

NOVEMBER 3, 2021

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

Payment Services 337

Payment Services Shipping Costs Electronics Fulfillment 337

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 233

Sporting Goods Payment Services Retail Supplies 233

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. Prepare your customer loyalty program , set goals, and measure them with a CRM.

Improvements 98

Improvements Payment Services POS Payments 98

365 Retail

AUGUST 4, 2022

From Buy Now Pay Later instalment loans and collaborative technologies to mobile payments and 5G technology, these automated, contactless, AI-driven options are changing the face of businesses across the globe. . Tap -to-Mobile Contactless Card Machines. Contactless card machines are becoming the new normal.

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

Kissmetrics

MARCH 30, 2018

According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 The in-store shopping experience is incomparable to browsing items on a desktop or mobile screen. Google defines it as: “ensuring retailer marketing strategies are geared toward enabling customers to convert on any channel.”.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

iVend

DECEMBER 13, 2022

In fact promotions literally have a ‘feel-good factor’, with a study showing that recipients of a voucher had a 38% ++ increase in their oxytocin levels! Retailers can win new shoppers, who are open to trying a different retailer, and increase the loyalty of existing customers with an offer that makes the perfect seasonal gift.

Gifts 95

Gifts Retail Technology Social Media 95

Kibo

MAY 17, 2021

To develop a winning marketing strategy, CMOs extract meaningful data points from every customer touchpoint, including mobile and social media. However, they are challenged with cutting through the data noise to find what makes their customers tick. The transformative power of big data can help them achieve this.

Social Media 62

Social Media Mobile POS Point of Sale 62

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

RTP blog

APRIL 26, 2019

You don’t have to go as far as accepting payment in Bitcoin, but with almost half of all mobile owners using a mobile wallet , at a minimum your business should acknowledge the expectation to pay for everything with a tap of a smartphone and move away from outdated POS systems. Mobile-friendly web site design.

Live Chat 150

Live Chat Payment Services Mobile Improvements 150

Retail TouchPoints

MARCH 25, 2021

Retailers have a leg up in this area because they have, for years, been collecting a treasure trove of first-party data, through loyalty programs , surveys , subscription services , POS systems , and more recently apps and ecommerce websites. The raw material is there, it’s just a matter of using it the right way. “

Retail 264

Retail Consumer Social Media POS 264

Korona

SEPTEMBER 7, 2022

According to a study published by Statista , eCommerce retail sales – including digital services – are expected to exceed $1 trillion in the United States by 2022. How easy is it to navigate the website and mobile site? Sometimes the payment processor is also your POS provider. PC based POS terminals.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Pay special attention to provide a mobile-friendly experience.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Invest in a high-quality mobile point-of-sale system. According to research, more than 1/3 of the customers continue to connect with a brand via a mobile device after entering a store. Use retail technologies to assist such customers in making purchases faster. Fast & Mobile friendly site.

Payment Services 52

Payment Services Retail POS Mobile 52

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 It’s about improving the customer experience and engaging with your shoppers on a deeper level. For instance, customers now crave a mobile experience for their business dealings.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. To find out what is wrong, you can look into your expense reports, your staff operation, your inventory management , your POS system , etc., Have you stopped looking for ways to attract new customers? Coffee Shop.

Shipping Costs 52

Shipping Costs Payment Services Small Business Retail POS 52

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. To find out what is wrong, you can look into your expense reports, your staff operation, your inventory management , your POS system , etc., Have you stopped looking for ways to attract new customers? Coffee Shop.

Shipping Costs 52

Shipping Costs Payment Services Small Business Retail POS 52

GetElastic

NOVEMBER 3, 2021

In an age of the digitally-empowered customer, delivering great digital experiences is an essential strategy and business imperative. Mobile mindshift has given consumers a much wider sphere of influence. Meet Elastic Path mobile self-checkout: the first app-free solution to dazzle the masses. Microservices architecture.

Mobile 146

Mobile Payment Services Payments POS 146

Teamwork Retail

JULY 8, 2020

A well-designed website encourages customers to shop more, more often and is tailored according to their needs.”. Omnichannel is by nature a limitless approach to retail, enabling a wide array of functionality and features to drive improvements in the customer experience. Do the customers purchase on mobile devices?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 273

POS Omnichannel Webinar Point of Sale 273

Retail TouchPoints

OCTOBER 31, 2023

Thieves do not exactly use the POS system, sign up for loyalty cards or freely offer their mobile numbers to get discounts. Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience. The two are not always in conflict.

Sporting Goods 254

Sporting Goods Vend Customer Experience POS 254

Prisync

FEBRUARY 6, 2018

Provide an awesome shopping experience that makes it super simple for your customers to get what they want. According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. What does this tell you?

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 252

POS Payment Services Retail Mobile 252

Omnisend

DECEMBER 15, 2023

All they did was use Omnisend’s pre-made abandoned cart automation workflows and email templates to advertise to customers most likely to finish their purchase. Read the full case study here. Mobile advertising This refers to product ads appearing on mobile devices like smartphones and tablets.

Outdoor 145

Outdoor Social Media X-cart Channel 145

Ecommerce Platforms

JUNE 16, 2023

You also get a mobile app for managing the whole process. Mobile optimization, business rules and ranking options, full customizable and 100% scalability are just a few of the advantages that Doofinder can bring to your Shopify Store. It sends email receipts, accepts payments and tracks everything from orders to customers.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. million customers between 2020 and 2025. In this blog, we’ll walk through what Google Pay is, how it works, and the importance of having POS software that supports this payment method.

Merchant Services 52

Merchant Services Payment Services POS Banking 52

RTP blog

JUNE 21, 2019

Retail brands want to control — and the ability to build — their own digital ecosystems, according to the study by Digital Clarity Group. But headless CMSs — which simplify the way of delivering dynamic content to mobile devices — can make a real difference, particularly to e-Commerce-led customer experiences.

eCommerce 150

eCommerce Channel POS Management 150

iVend

JULY 15, 2022

Gartner tells us that ‘ 81% of marketers view customer satisfaction as the main competition area in their industry ’ and PWC backs this up with findings that ‘ 59% of customers will leave a company after several bad experiences, and 17% after one bad customer experience.’.

Technology 97

Technology Payment Services Retail Payments 97

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. In one recent study of 1000 consumers, 80% indicated they want personalization from retailers. Real-Time Capabilities.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

RTP blog

JUNE 28, 2018

In total, the average brand has 39 different front-end, customer-facing systems working for them at once, ranging from POS, mobile, call center, e-Commerce, email marketing, social and content management. Only 11% of 550 brands studied said they operated on a unified platform.

eCommerce 150

eCommerce Merchant Services Shopping Carts POS 150

iVend

APRIL 12, 2022

When it comes to profitability, the gains are even more compelling: Bain & Co’s research shows that a 5% increase in customer retention can ramp up profits by anything from 25% to a massive 95%. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it?

Payment Services 98

Payment Services Customer Retail Payments 98

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Mobile optimized site, checkout and full experience (out of the box) and fully customizable. Unlimited API call volumes.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419