Remove Customer Experience Remove Operations Remove POS Remove Technology
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Your ID-POS are a Data Treasure Trove: How to Leverage them to Drive Customer Experiences

Retail TouchPoints

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

POS 215
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Target Rolls Out 10-Item Self-Checkout Limit Chainwide

Retail TouchPoints

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without.

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Mobile POS Empowers The North Face Associates to Venture Beyond the Cash Wrap

Retail TouchPoints

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. The North Face was the first brand within VF Corp to test mobile POS as a fleet.

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Creating Experiential Campaigns with Cloud-Optional Technology

Retail TouchPoints

Yet as more retailers turn to immersive customer experiences to create a competitive advantage, there is one major problem many are unprepared for: unreliable internet. To truly bring immersive experiences to life, retailers need to examine their tech stack closely. That’s where cloud-optional technology comes into play.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Customers also can schedule deliveries for a specific time, which is particularly helpful with pharmacy items. Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.