Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

JUNE 23, 2023

The role of clouds and corporate data centers for crunching transactions and providing data insights is clear, and much time has been spent by retail IT teams determining an overall cloud strategy. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important.

Payment Services 271

Payment Services POS Operations Technology 271

iVend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. But managing refunds can be costly and time-consuming.

Customer Experience 98

Customer Experience Management Customer POS 98

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. trillion by 2023.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 234

Shipping Costs Improvements Live Chat Retail 234

Ecommerce Platforms

JUNE 18, 2019

Need to know more about the Square POS? If you run a physical (brick and mortar) store, then there are few tools more important than your point of sale system. This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square POS: Features.

POS 128

POS Payment Services Merchant Services Payments 128

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

iVend

AUGUST 17, 2022

From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers. iVend’s Grocery POS system is designed for convenience and speed. iVend Retail for Supermarket.

POS 52

POS Payment Services Point of Sale Leisure 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers. Using mobile POS engages shoppers, and sets a retailer apart from the competition.

POS 98

POS Point of Sale Mobile Payment Services 98

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 279

Payment Services Consumer Small Business Retail Banking 279

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We Canada and Europe.

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

MARCH 1, 2024

These learnings will collectively continue to help us refine our forward-looking store strategy.” Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization.

POS 272

POS Omnichannel Mobile Improvements 272

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). The problem, however, is that delivering CX isn’t as straightforward as it seems, and it requires merchants to be continually learning and updating their strategy.

Customer Experience 150

Customer Experience Customer Mobile Article 150

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

FEBRUARY 21, 2023

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. These experience centers can benefit significantly from 5G to wow the customers. Tractor Supply Co.

Sporting Goods 249

Sporting Goods Payment Services Retail Supplies 249

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 288

Sporting Goods Technology Omnichannel Operations 288

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

iVend

APRIL 18, 2022

Increasing customer lifetime value, driving up profitability and offering a personalised service that shoppers love – sounds like a retailer’s dream wish list. Which is why the twin strategies of cross sell up sell continue to be an essential element of a thriving retail business. iVend Mobile POS.

Management 98

Management Retail POS Point of Sale 98

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . The customer is a businesses’ most important asset after all.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

SEPTEMBER 18, 2023

While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season. Increased Loyalty Perks Over the last several months, several prominent retailers have reevaluated their loyalty programs and strategies.

Retail 299

Retail Gifts Recommendation Consumer 299

Retail TouchPoints

NOVEMBER 1, 2023

In short, an ever-changing industry makes it hard to create effective response strategies. Strategies of Defense Luckily, there are plenty of ways to help address the problem of chargeback fraud. Strategies of Defense Luckily, there are plenty of ways to help address the problem of chargeback fraud.

Merchant Services 284

Merchant Services Payment Services Payments eCommerce 284

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy.

Retail 280

Retail Mobile Consumer Operations 280

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Food and Beverages 240

Food and Beverages Payment Services Retail Payments 240

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. Steve Carlin is a seasoned retail executive and investor in multiple global startups.

Retail 253

Retail Clothing Events Games 253

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

365 Retail

JUNE 5, 2024

Advanced inventory management software integrates with point-of-sale systems, monitoring every sale and tracking stock levels. Streamlining Checkout and Payments Long checkout lines are a great way to frustrate customers and lose sales. Contactless payments and mobile checkout solutions eliminate this pain point.

Payment Services 52

Payment Services Operations Retail eCommerce 52

Retail TouchPoints

MAY 4, 2021

Some of the company’s tech stack was 20 to 30 years old, and the need to play catch-up has been combined with a desire to create an even better technology infrastructure — one that benefits its customers, the participating network of FTD florists and the company itself. Discovering the ‘Unknown Unknowns’.

POS 213

POS Small Business Retail Shipping Costs Drop Ship 213

Retail TouchPoints

MARCH 3, 2022

We look forward to the continued rollout of self-checkout as part of our transformation strategy that includes technology investments to improve the customer experience.” “NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

Customer Experience 245

Customer Experience Technology Improvements Information 245

Smile.io

MAY 15, 2024

There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io Examples included.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Korona

AUGUST 9, 2022

Note: Opting for an online store to increase your sales means using point of sale software that can facilitate any type of online payment your customers desire. The software should also allow you to access important consumer behavior data to refine your marketing strategies. Stay Customer-Focused.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

OCTOBER 10, 2023

He noted that MDL provides a “seamless one-click handoff,” creating an improved and simplified user experience, and flexibility for retailers to gain customers. To truly prepare for a strong Q4, mobile deep linking needs to be a core part of brands’ mobile commerce strategies.

Mobile 248

Mobile Retail Social Media Payment Services 248

Retail TouchPoints

MAY 30, 2024

Retailers can take advantage of these popular touch points to connect with and engage shoppers in three ways. The most effective way to strengthen the customer experience is to elicit feedback. Yet, since customers are often in a rush, it can be challenging to gather valuable feedback. Developing a feedback loop.

Point of Sale 274

Point of Sale Customer Experience Payment Services Magazine 274

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. The pandemic forced brands to re-think their go-to-market strategy. Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

365 Retail

MARCH 2, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions. Just What Can Technology Do For Business?

Technology 73

Technology Customer Experience POS Point of Sale 73