Korona

AUGUST 5, 2022

A driving factor for many shoppers’ choice is the customer experience offered by each cannabis retailer. Improving a dispensary customer experience is an ongoing process that should be continuously polished and adjusted. Nonetheless, there are some key strategies that you can focus on from the start.

Customer Experience 94

Customer Experience Improvements Customer POS 94

iVend

MARCH 17, 2023

Ask any retailer and they’ll tell you that an enhanced customer experience is at the top of their ‘must do’ list. Improving customer experience is the key to winning new customers, keeping existing ones happy and bumping up revenue and profit. iVend helps retailers analyse data for an enhanced customer experience.

Customer Experience 98

Customer Experience Improvements Customer Retail 98

iVend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. But managing refunds can be costly and time-consuming.

Customer Experience 98

Customer Experience Management Customer POS 98

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 98

POS Omnichannel Retail Social Media 98

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Final Thoughts We live in an experience economy — and a global one at that. Minimize crowded waiting areas.

Improvements 253

Improvements Management Customer Banking 253

Retail TouchPoints

JUNE 23, 2023

The role of clouds and corporate data centers for crunching transactions and providing data insights is clear, and much time has been spent by retail IT teams determining an overall cloud strategy. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important.

Payment Services 246

Payment Services POS Operations Technology 246

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 203

Shipping Costs Improvements Live Chat Retail 203

Optimizely

APRIL 18, 2019

To be able to provide a consistent experience that will turn casual browsers into loyal customers, you need to make sure you connect your in-store experience with your online marketing strategy. In either case, you need a consistent and delightful experience for your customers — no matter where they buy.

Marketing 299

Marketing POS Channel Clothing 299

Ecommerce Platforms

JUNE 18, 2019

Need to know more about the Square POS? This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square POS: Features. Unlike other electronic POS system, Square sets itself apart from its competitors by abandoning all monthly pricing plans.

POS 128

POS Payment Services Merchant Services Payments 128

Korona

AUGUST 3, 2022

This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business. What is eCommerce POS integration? How can eCommerce POS integration help your retail business?

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We Canada and Europe.

POS 147

POS Customer Payment Services Social Media 147

GetElastic

SEPTEMBER 27, 2017

Leading brands find that a headless commerce solution enables them to rapidly provide innovative customer experiences. Be ready for what is coming and don’t compromise your customer experiences by going with, or continuing to modify, your traditional ecommerce system to keep up with the pace of change.

Customer Experience 133

Customer Experience Customer eCommerce Presentation 133

iVend

AUGUST 17, 2022

From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers. iVend’s Grocery POS system is designed for convenience and speed. iVend Retail for Supermarket.

POS 52

POS Payment Services Point of Sale Leisure 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

GetElastic

SEPTEMBER 27, 2017

Leading brands find that a headless commerce solution enables them to rapidly provide innovative customer experiences. Be ready for what is coming and don’t compromise your customer experiences by going with, or continuing to modify, your traditional ecommerce system to keep up with the pace of change.

Customer Experience 133

Customer Experience Customer Presentation eCommerce 133

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). The problem, however, is that delivering CX isn’t as straightforward as it seems, and it requires merchants to be continually learning and updating their strategy.

Customer Experience 150

Customer Experience Customer Mobile Article 150

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 251

Payment Services Consumer Small Business Retail Banking 251

Retail TouchPoints

MARCH 1, 2024

These learnings will collectively continue to help us refine our forward-looking store strategy.” Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization.

POS 247

POS Omnichannel Mobile Improvements 247

Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints.

POS 232

POS Channel B2C Social Media 232

Retail TouchPoints

DECEMBER 15, 2022

Real-time CDP helps companies bring together known and anonymous data from multiple enterprise sources to create a consolidated customer profile, which can be used to provide personalized customer experiences across all channels and devices — all in real time. Factors Driving the Need for Real-Time CDP.

Multi-channel 205

Multi-channel POS Customer Data Mobile 205

365 Retail

MAY 15, 2024

As retailers navigate the complexities of digital transformation, the breadth of IT’s impact is profound, influencing everything from the minute details of transaction processing to the overarching strategies for data protection and customer engagement. How can IT departments contribute to enhancing customer experience?

Payment Services 52

Payment Services Operations POS Retail 52

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. And more loyalty will lead to better sales. Always have extra checkouts ready to go.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

JULY 19, 2022

This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences. Retailers should assess and appraise the size and value of their proprietary data by utilizing POS systems and purchase transactions. Matt Krepsik is CEO of Quotient.

Retail 236

Retail Multi-channel Omnichannel Technology 236

iVend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers. Using mobile POS engages shoppers, and sets a retailer apart from the competition.

POS 97

POS Point of Sale Mobile Payment Services 97

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 298

Payment Services Customer Experience Technology Mobile 298

Korona

JANUARY 11, 2022

At KORONA POS, we have compiled ten must-read blog posts of 2021 that can help you run and grow your retail business. From inventory management to retail marketing strategies , find the most important blogs you need to read to transform your business in this guide. . Click on the button below to try KORONA POS for free.

Small Business Retail 52

Small Business Retail POS Blog Shipping Costs 52

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience. Linking stationary business with online business.

POS 220

POS Retail Information Customer Loyalty 220

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 258

Sporting Goods Technology Omnichannel Operations 258

Smile.io

MAY 15, 2024

There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. Let’s begin the countdown… 5.

Retail 217

Retail Supplies Merchant Services Social Media 217

Wiser

DECEMBER 11, 2023

A comprehensive store audit helps optimize product placement, enhance customer experience, and ultimately, drive more sales. By integrating crowdsourcing into your auditing strategy, you can gain an unparalleled view of your brand’s retail presence across multiple locations. appeared first on Wiser Retail Strategies.

Operations 148

Operations Games Customer Experience Information 148

iVend

APRIL 18, 2022

Increasing customer lifetime value, driving up profitability and offering a personalised service that shoppers love – sounds like a retailer’s dream wish list. Which is why the twin strategies of cross sell up sell continue to be an essential element of a thriving retail business. iVend Mobile POS.

Management 98

Management Retail POS Point of Sale 98

Retail TouchPoints

FEBRUARY 14, 2022

However, that strategy only covers one category within retail and only uses aggregated data. A digital receipt differs from the e-receipt programs in that the receipt is automatically available to the consumer without needing to opt-in at POS with their email. So what about first-party consumer data?

Banking 229

Banking Retail Merchant Services POS 229

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Food and Beverages 215

Food and Beverages Payment Services Retail Payments 215